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America Online Joins with National Emergency Number Association -NENA- to Promote Better Understanding of Emergency Calling.


ARLINGTON, Va. & DULLES, Va. -- --AOL Becomes Member of NENA Operational/Educational Roundtable to Support Emergency Calling Standards, Policies and Procedures Policies and Procedures are a set of documents that describe an organization's policies for operation and the procedures necessary to fulfill the policies. They are often initiated because of some external requirement, such as environmental compliance or other governmental  

--AOL Expands Safety Initiatives with New Voice Over Internet Protocol See Internet and TCP/IP.

(networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol.
 (VoIP) Service Featuring E9-1-1 Capabilities

America Online See AOL. , Inc., the world's leading interactive services company, today announced that it has become a program partner in the Next Generation E9-1-1 (NG E9-1-1) Program of the National Emergency Number Association (NENA), a not-for-profit organization dedicated solely to the study, advancement and implementation of 9-1-1 as America's universal emergency number. In carrying out its mission, NENA promotes research, planning, training and education.

As part of NG E9-1-1, America Online will become a member of the Operational/Educational Roundtable, which will work to develop and implement appropriate operational standards, policies and procedures for emergency services emergency services Emergency care '…services …necessary to prevent death or serious impairment of health and, because of the danger to life or health, require the use of the most accessible hospital available and equipped to furnish those services' . Additionally, AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services.  and NENA will work together to develop a multi-faceted public awareness campaign to educate consumers about access to Enhanced 9-1-1 services, along with the limitations, added capabilities and other factors regarding emergency call processing In telecommunication, the term call processing has the following meanings:
  1. The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call.
.

"America Online has long been a technology leader with a real commitment to the safety and security of consumers. A great example of this is the fact that their just-launched VoIP service includes E9-1-1 capability as a standard feature, making sure users have access to emergency services," said Bill McMurray, NENA President. "This is why we see AOL as a tremendous asset to our Operational/Educational Roundtable."

In related news, America Online today introduced the AOL(R) Internet Phone Service See VoIP. , an enhanced Voice Over Internet Protocol (VoIP) service initially offered to current and new AOL(R) members. It includes full E9-1-1 calling coverage in all of the markets targeted for the initial rollout of the service. E9-1-1 helps deliver a user's address-specific information in the event of an emergency. The AOL Internet Phone Service is available today in more than 40 markets across the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and will be expanded to serve additional cities over the coming months.

"As a participant in NENA's NG E9-1-1 Program, we're looking forward to making meaningful contributions that will support 9-1-1 and E9-1-1 services," said James Tobin, Vice President, Voice Strategy for America Online, Inc. "We believe we can help consumers take full advantage of the revolution underway in Internet voice technology, but we need to make sure that we are doing it in a way that puts safety first."

About America Online, Inc.

America Online, Inc. is a wholly owned subsidiary Wholly Owned Subsidiary

A subsidiary whose parent company owns 100% of its common stock.

Notes:
In other words, the parent company owns the company outright and there are no minority owners.
 of Time Warner Inc. Based in Dulles, Virginia, America Online is the world's leader in interactive services, Web brands, Internet technologies and e-commerce services. To learn more about the AOL Internet Phone Service, visit www.AOL.com, AOL(R) Keyword: Internet Phone Service or call 1-877-265-7732.

About the National Emergency Number Association

A not-for-profit corporation, the National Emergency Number Association (NENA) is the only organization dedicated solely to the study, advancement, and implementation of 9-1-1 as America's universal emergency number. For more information visit www.nena.org.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Apr 7, 2005
Words:491
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