Ameren Services Company Expands its Bill Print Solution with Docucorp's Web-Enablement Capabilities.DALLAS -- Docucorp International(R) (Nasdaq:DOCC DOCC Deep Operations Coordination Cell DOCC DISA Operations Control Complex DOCC Department of Community Corrections DOCC Deep Operations Control Cell (US Army) DOCC DCA Operations Control Complex DOCC Dyce Operations Control Centre ), a leading provider of Customer Communication Management (CCM CCM Contemporary Christian Music CCM Critical Care Medicine CCM County College of Morris (New Jersey) CCM Chama Cha Mapinduzi (political party, Tanzania) CCM CORBA Component Model ) solutions, announced today that Ameren Services Company has implemented Docucorp's Web-enablement capabilities. The added technology will enhance Ameren's existing online bill payment capabilities. "Expanding our utility bill print solution to include Web presentment will significantly enhance our customer service," said Paul Straughn, manager of information technology, Ameren Services Company. "Not only will we be able to provide our customers with Web-based access to their bills through our eCustomer portal, but our customer service representatives (CSRs) will also be able to instantly access multiple bills from their desktops at one time. With full-fidelity capabilities, they will be able to see exactly what information a customer has, providing more informed and responsive service." "Docucorp's Web-enablement capabilities provide Ameren with a common link to the archive for both CSRs and Ameren customers, maximizing the effectiveness of personalized customer care," said Kerry K. LeCrone, senior vice president, ASP, Docucorp International. "Their customers will now have the option to view and analyze account information with greater flexibility than they would have with a traditional printed bill." About Ameren Services Company Based in St. Louis, Mo., Ameren Corporation (NYSE NYSE See: New York Stock Exchange :AEE AEE Adult Entertainment Expo AEE Association of Energy Engineers AEE Association for Experiential Education AEE Arbeitsgemeinschaft Erneuerbare Energie AEE Autoridad de Energía Eléctrica (Puerto Rico Electric Power Authority) ) is an investor-owned electric and gas utility company with approximately $18 billion in assets. The largest electric utility in Missouri and the second largest in Illinois, Ameren companies provide energy services to 2.4 million electric and nearly one million natural gas customers throughout its 64,000-square-mile territory. Created by the year-end 1997 merger of Union Electric Company and Central Illinois Public Service Company The Central Illinois Public Service Company was an electric streetcar holding company and power utility first organized in 1902. Under its later quarter billion dollar holding company, CIPSCO Inc. , the company grew in 2003 with the acquisition of Central Illinois Central Illinois is a region of the U.S. state of Illinois that consists of the entire central section of the state, divided in thirds from north to south. It is an area of mostly flat prairie. Light Company and again in 2004 with the acquisition of Illinois Power Company. About Docucorp Docucorp markets Customer Communication Management (CCM) solutions via a portfolio of information software, business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , which enables companies to create, publish, manage and archive complex, high-volume, personalized information in-house or fully outsource to Docucorp. The company has an installed base of more than 1,300 customers, including some of the largest insurance, utility, financial services and health care organizations. Headquartered in Dallas, Docucorp has facilities in Atlanta, Silver Spring, Md., Bedford, N.H., and London, as well as an international presence in the Benelux, Switzerland, Central and Eastern Europe The term "Central and Eastern Europe" came into wide spread use, replacing "Eastern bloc", to describe former Communist countries in Europe, after the collapse of the Iron Curtain in 1989/90. , Middle East and Africa regions. Certain information contained in this news release may include "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. All statements, other than historical facts, included herein are forward-looking statements. These statements involve risks and uncertainties, such as competition, technological developments, loss of significant customers and the other factors discussed in the Company's periodic reports filed with the Securities and Exchange Commission, that could cause the Company's actual results to differ materially from those expressed or implied by these forward-looking statements. Docucorp is a registered trademark of Docucorp International. (C) 2006 Docucorp International. All Rights Reserved. Company, organization and product names mentioned herein are trademarks or registered trademarks of their respective owners. Docucorp and its symbol are trademarks of Docucorp International. |
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