Ameren Plugs into NetQoS to Improve Application Delivery Over the WAN; Energy Company Using NetQoS Application Performance Monitoring and Network Traffic Analysis Modules for Troubleshooting, Capacity Planning.AUSTIN, Texas -- Ameren Corp. has deployed NetQoS(R) Inc.'s SuperAgent(R) and ReporterAnalyzer(TM) to monitor and enhance application delivery over its wide area network (WAN) supporting 9,300 employees. Headquartered in St. Louis, Ameren provides energy services to approximately 2.3 million electric customers and more than 900,000 natural gas customers across nearly 64,000 square miles A square mil is a unit of area, equal to the area of a square with sides of length one mil. A mil is one thousandth of an international inch. This unit of area is usually used in specifying the area of the cross section of a wire or cable. in Illinois and Missouri. "Within days of deployment, we found both NetQoS SuperAgent and ReporterAnalyzer extremely useful in giving us visibility into all network traffic and helping us solve some critical network and application performance issues," said George Schindler, Ameren's supervising engineer of network operations. "With NetQoS, we can better respond to network and application performance problems -- even before end users are impacted -- and plan for network growth and trending, especially as we roll the products out to our operations and engineering groups." Ameren chose NetQoS SuperAgent to improve the end user experience when accessing key applications, including its work management application for power plant personnel, customer service applications for call centers and mobile support, and customer facing Web sites. SuperAgent measures and analyzes application response times for all user transactions, compares response times against intelligent baselines, and then automatically investigates the cause of problems. SuperAgent isolates performance problems to the application, network, or server, enabling rapid troubleshooting of performance bottlenecks. Ameren selected NetQoS ReporterAnalyzer to gain visibility into hundreds of WAN interfaces and understand how application traffic is impacting network performance. By knowing which applications and users consume bandwidth, Ameren can make more timely and cost-effective decisions regarding network troubleshooting and capacity planning Determining the required future configuration of hardware and software for a network, datacenter or Web site. There are numerous capacity planning tools on the market used to monitor and analyze the performance of the current hardware and software. . ReporterAnalyzer is designed to handle the volume of flow data typical in the world's largest networks, providing real-time visibility into enterprise-wide network traffic and access to more than a year's worth of data. "Whether it's a bird's eye view of the network or analysis of a specific link, NetQoS SuperAgent and ReporterAnalyzer help to streamline troubleshooting and capacity planning for companies like Ameren that depend more and more on the WAN for optimal application delivery," said Joel Trammell, NetQoS CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . NetQoS SuperAgent and ReporterAnalyzer are modules of the NetQoS Performance Center, a Web-based management portal that integrates data from NetQoS' products in customized views to help enterprises be more effective in capacity planning, troubleshooting, and service level management. About NetQoS Inc. NetQoS software and services help large organizations improve the delivery of applications over wide area networks by enabling them to monitor application service levels, troubleshoot To find out why something does not work and to fix the problem. Troubleshooting a computer often requires determining whether the problem is due to malfunctioning hardware or buggy or out-of-date software. See debug. problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin For the former company, see . Lockheed Martin (NYSE: LMT) is a leading multinational aerospace manufacturer and advanced technology company formed in 1995 by the merger of Lockheed Corporation with Martin Marietta. , American Express American Express (NYSE: AXP), sometimes known as "AmEx" or "Amex", is a diversified global financial services company, headquartered in New York City. The company is best known for its credit card, charge card and traveler's cheque businesses. , Hilton Hotels
NASA in full National Aeronautics and Space Administration Independent U.S. , and Barclays. For more information, visit http://www.netqos.com or call 877-835-9575. NetQoS and SuperAgent are registered trademarks, and ReporterAnalyzer is a trademark of NetQoS Inc. All other trade names, trademarks, and registered trademarks are the property of their respective owners. |
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