Amdocs Limited Completes Acquisition of Clarify Assets.Business Editors & High Tech Writers SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Nov. 28, 2001 Amdocs Limited (NYSE NYSE See: New York Stock Exchange :DOX DOX Design of Experiments DOX Direct Operational Exchange )-- Acquisition Creates the No. 1 Communications CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Provider, Combining Industry Leading Software and Services, Ensuring Return on Investment Amdocs Limited (NYSE: DOX), the world's leading provider of customer care, billing and order management systems to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , announced today the completion of the previously announced acquisition from Nortel Networks (Nortel Networks Limited, Brampton, Ontario, www.nortelnetworks.com) A world leader in telecommunications products, which includes switching, wireless and broadband systems for service providers and carriers, telephones and systems for residential and business users, computer telephony * of substantially all of its Clarify assets, a leading portfolio of Customer Relationship Management (CRM) software for communications companies Communications Company is a communications unit of the United States Marine Corps. They are part of Combat Logistics Regiment 37 , 3rd Marine Logistics Group (3MLG) and III Marine Expeditionary Force (III MEF). The unit is based out of the Marine Corps Base Camp Smedley D. and other enterprise sectors, for approximately US$200 million in cash. This acquisition combines industry leading best-in-class CRM functionality with Amdocs renown integration and delivery capabilities, positioning Amdocs as the world's leading provider of CRM to the communications industry and reinforcing its leadership position in delivering the industry's most comprehensive portfolio of business software applications. "Clarify completes the Amdocs CRM product suite, enabling us to deliver the only pre-integrated CRM, billing and order management solution and stand-alone Communications CRM offering with proven support for communications providers," said Avi Naor, President and Chief Executive Officer of Amdocs Management Limited. "With Amdocs' extensive product set, communication-specific functionality and powerful delivery capabilities, we are offering the number one CRM solution for major communications providers worldwide. CRM is mission-critical for communications providers' success and the combined Amdocs Clarify offering and knowledgebase virtually guarantees unprecedented return on investment, allowing providers to build and maintain customer loyalty, manage customer growth and retention and ultimately increase profitability. Additionally, Amdocs will establish long-term relationships with new strategic customers." Amdocs will tightly integrate Clarify's business as part of Amdocs' new CRM division and configure See configuration. (software) configure - A program by Richard Stallman to discover properties of the current platform and to set up make to compile and install gcc. Cygnus configure was a similar system developed by K. it to Amdocs' successful business model that combines service and solutions. In addition, Amdocs will extend its industry-leading CRM offering as a best-in-class solution, retaining its focus on communications, while ensuring continued support to Clarify's enterprise customers. The Clarify team, in conjunction with Amdocs expertise, positions Amdocs as the world's most widely installed communications CRM solution. "We have already seen interest in our combined solution. Amdocs is expanding in all areas including product, employees, customers and partners. Clarify capabilities are integral to our business, as we maintain our focus on the communications market, with a strong commitment to service and support for enterprise customers," concluded Naor. Amdocs Clarify CRM Suite will provide the most reliable CRM solution in the industry. Amdocs Clarify CRM Suite integrates front office and business management applications, providing a consolidated view of all customer interactions with a single database for complete lifecycle customer management. Clarify expands the Amdocs customer base with over 1,300 customers, including over 250 service providers supported by a global presence from offices throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe and Asia, and strengthens relationships with existing Amdocs customers. Amdocs Limited Amdocs is the world's leading provider of CRM, billing and order management systems to the communications industry. Amdocs has an unparalleled success record in project delivery of its mission-critical products. With human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. of more than 8,600 information systems professionals, Amdocs supports a global customer base. For more information visit our Web site at www.amdocs.com. This news release may contain certain forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. as defined under the Securities Act of 1933, as amended a·mend v. a·mend·ed, a·mend·ing, a·mends v.tr. 1. To change for the better; improve: amended the earlier proposal so as to make it more comprehensive. 2. , including statements about Amdocs' growth and business results. Although we believe the expectations reflected in such forward-looking statements are based on reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the company's products and services obsolete OBSOLETE. This term is applied to those laws which have lost their efficacy, without being repealed, 2. A positive statute, unrepealed, can never be repealed by non-user alone. 4 Yeates, Rep. 181; Id. 215; 1 Browne's Rep. Appx. 28; 13 Serg. & Rawle, 447. , potential loss of a major customer, and risks associated with operating businesses in the international market. The forward-looking information is within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Act of 1934, and subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties are described in greater detail in Amdocs' filings with the Securities and Exchange Commission. * Nortel Networks is a trademark of Nortel Networks. |
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