Amdocs Appoints Gary Smith as Division President of Outsourcing.Business Editors ST. LOUIS--(BUSINESS WIRE)--Oct. 28, 2002 Amdocs (NYSE NYSE See: New York Stock Exchange :DOX DOX Design of Experiments DOX Direct Operational Exchange )-- Amdocs Names New Executive to Lead Global Business Process Outsourcing Operations for Continued Success in Strategic Market Segment Amdocs (NYSE: DOX), the world's leading provider of billing and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , today announced the appointment of Gary Smith Gary Smith may refer to:
Mr. Smith will be charged with expanding and enhancing Amdocs outsourcing expertise to take full advantage of opportunities in the important growth segment, and ensure the financial, organizational and functional needs of existing and future customers are fulfilled. With global business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in capabilities and resources, Amdocs provides the communications industry with progressive and cost-efficient methods of modernizing, migrating and converging legacy billing and customer care systems for improved operational efficiencies, reduced costs and profitable growth. "Gary brings with him a powerful track record as a business builder, and unmatched expertise in meeting the requirements of tier one technology buyers," said Dov Baharav, Chief Executive Officer of Amdocs Management Limited. "Amdocs is committed to growing its investment in this vital segment. We are confident in Gary's knowledge and leadership to service our existing outsourcing customers, and in his ability to expand our business for continued long-term success." Mr. Smith has more than 30 years of experience in the telecommunications and technology industries, building and managing customer relationships in areas including wireless and wireline billing and customer care outsourcing. Prior to joining Amdocs, Mr. Smith held various senior management positions in the IT and telecom industries, including chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. of Aspect Communications where he was responsible for the company's global sales and customer service operations. Previously, during his successful tenure at Electronic Data Systems (EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. ) Corporation, Mr. Smith rose to the position of chief sales officer and lead the company to record sales in 1999. Mr. Smith also held key positions with Intersect Software, Williams Telecommunications and MCI (1) (Media Control Interface) A high-level programming interface from Microsoft and IBM for controlling multimedia devices. It provides commands and functions to open, play and close the device. (2) (Microwave Communications Inc. , beginning his career in sales and marketing at IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) . "Amdocs is the premier provider of outsourcing solutions to the communications industry, with a great reputation for innovation and a track record of delivery success," said Gary Smith. "Amdocs Outsourcing division combines specialized knowledge and industry expertise with strategic partnerships and comprehensive product and services capabilities, for a unique business process approach to each customer engagement. I look forward to leveraging my experience to help grow this critical segment of the Amdocs business." About Amdocs Amdocs is the world's leading provider of billing and CRM to the communications industry. Amdocs offers pre-integrated products, customized solutions and outsourcing services with time-to-market advantages and advanced support for next-generation services. With a 20-year track record of delivery excellence, Amdocs provides competitive software solutions, which enable its global customer base to achieve profitable growth, improve customer loyalty and lower total cost of ownership. For more information, visit Amdocs at www.amdocs.com. |
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