Amdocs Announces Version 2.0 of Amdocs Prepaid.Business Editors 3GSM World Congress 2002 CANNES, France--(BUSINESS WIRE)--Feb. 19, 2002 3GSM World Congress, Booth #B24-- Version 2.0 supports Next Generation Voice and Data Services Pre-integration with Amdocs Mobile Supports Convergent, Real-time, Prepaid-Postpaid Billing on a Unified Platform Amdocs (NYSE NYSE See: New York Stock Exchange : DOX DOX Design of Experiments DOX Direct Operational Exchange ), the world's leading provider of CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , billing and order management systems to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , announced today the availability of Version 2.0 of its Amdocs Prepaid product. Version 2.0 includes complete prepaid support for next generation voice and data services. In addition, pre-integration of Amdocs Prepaid with Amdocs Mobile facilitates prepaid-postpaid convergence. The combined offering allows communication providers to rapidly deploy convergent voice and IP services with multiple prepaid and postpaid payment options. Amdocs Prepaid is also pre-integrated with Amdocs Enabler - a subset of Amdocs Mobile for mediation, rating and billing - and Amdocs ClarifyCRM. Amdocs Prepaid is deployed with APIs for easy integration with any incumbent prepaid or postpaid system. "As prepaid customers increase their share of the operators' subscriber base, integrated prepaid-postpaid billing improves customer satisfaction and revenues and maintains operational efficiency," said George Peabody, VP, NextGen Communications at Aberdeen Group Aberdeen Group is a provider of business-related research services. It has its headquarters in Boston, Massachusetts and belongs to the Harte-Hanks group. Founded in 1988, Aberdeen's research is used by over 2. . "This is critical as mobile data services proliferate. By integrating its Amdocs Prepaid and Amdocs Mobile software, Amdocs has given subscribers the flexibility to select between prepaid and postpaid payment options on a service-by-service basis. In the NextGen wireless network, customers want to experiment with these new value- added services while maintaining budget controls." Key features of Amdocs Prepaid version 2.0 include: -- Voice IP Convergence: Amdocs' solution's flexibility enables the bundling of voice, data and value-added services, and offers a unified view of the customer across all services. -- Single System Rater: Amdocs offers a unified prepaid-postpaid real-time rating component for complete pricing flexibility for prepaid services and improved operational and cost efficiencies in system maintenance. -- Prepaid/Postpaid Convergence: Integrated with Amdocs Prepaid, Amdocs Mobile provides end-to-end prepaid/postpaid convergence. For rapid deployment, Amdocs Prepaid is integrated with Amdocs Enabler to support multiple pricing models and hybrid accounts containing both prepaid and postpaid subscribers, with the ability to offer cross product discounts and loyalty programs. Amdocs Prepaid has been designed for open interoperability with prepaid network devices. Following the integration of Amdocs Prepaid Version 1.0 with the HP Opencall OpenCall is a Hewlett Packard product range consisting of an extensive portfolio of network and telephony products. It is most commonly described as a suite of software and hardware applications which allow implementation of common telecom operator services such as IN service platform from Hewlett-Packard, Version 2.O has been successfully integrated with the leading data network session control mediators, including Comverse's Real Time Data Mediation (RTDM RTDM Rough Terrain Diffusion Model RTDM Read The Damn Manual ) and Narus' OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. Mediation solution for prepaid mobile Internet Refers to gaining access to the Internet using a lightweight, handheld device. See Mobile IP, PDA, smartphone and mobile TV. . Services implemented in Version 2.0 include voice, voice over IP and web surfing Refers to jumping from page to page on the Web. Just as in "TV channel surfing," where one clicks the remote to go from channel to channel, the hyperlink on Web pages makes it easy to jump from one page to another. , with flexibility to add additional services easily. Version 2.0 supports the above services with a multidimensional rating model per volume, duration and content. Amdocs continues the process of integration with additional IN and IP platforms, scheduled for future releases. "The complexities of next generation services are making it increasingly critical for a communications provider to gain a better understanding of its subscribers," said Shlomo Baleli, Chief Technology Officer at Amdocs. "Amdocs Prepaid allows subscribers to view payment as a service, with multiple payment options for superior customer satisfaction. By providing a convergent solution for prepaid and postpaid services, Amdocs can ensure operators continue to deliver advanced next generation services with enhanced customer choice, improved retention and increased ARPU (Average Revenue Per User) A calculation often used to determine the overall value of an application. It is also used to rate particular customers, especially in the wireless space, by comparing someone's account to the overall average. ." About Amdocs Prepaid Amdocs Prepaid enables communication providers to support voice and next generation services with an integrated prepaid-postpaid environment. Subscribers can choose payment type (prepaid or postpaid) on a service-by-service basis, which enables hybrid accounts and supports rich loyalty programs. Amdocs Prepaid can be implemented as a standalone system to provide full prepaid functionality for voice and next generation services, or alongside existing CCB/prepaid systems for supplemental prepaid support. Amdocs Prepaid is pre-integrated with Amdocs Mobile, Amdocs Enabler and the Amdocs ClarifyCRM solution suite. This integration leverages common components such as an integrated customer management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. , usage repository and single product catalog and rater technology. Additionally, Amdocs provides operators with an integrated view of their subscribers for all services, ensures rapid time to market for new services and reduces integration costs. About Amdocs Mobile Amdocs Mobile is a pre-integrated customer management and billing product supporting all current and next generation voice and data services. This comprehensive, open platform of 5 seamless application suites, encompasses up to 30 advanced applications designed to work together to enable operators to succeed in the journey to next generation services. Amdocs Mobile allows hybrid pre-prepaid/postpaid customers and enables a single view of the customer across all services and pay channels. Amdocs Mobile is an open, standards-based platform, and features a distributed architecture, Enterprise Java Beans See JavaBeans. (EJB (Enterprise JavaBeans) A software component in Sun's J2EE platform, which provides a pure Java environment for developing and running distributed applications. EJBs are written as software modules that contain the business logic of the application. ), real-time event processing, dynamic web interface and XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. . About Amdocs Enabler Amdocs Enabler is a pre-integrated subset of the end-to-end Amdocs Mobile platform. Enabler supports incumbent operators as they expand to next generation services. Enabler is a pre-configured product for deployment alongside existing customer care and billing systems. Enabler supports the event-to-charge process for voice and next generation services, providing the core functionality needed to capitalize on Cap´i`tal`ize on` v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. next generation networks, services and business models. Amdocs Enabler supports flexible mediation, rating and billing. Enabler also includes a powerful product catalog facility for defining rating attributes and creating pricing plans for new services. The convergent product catalog supports both voice and data, as well as postpaid and prepaid services. Enabler functionality is expandable via Amdocs Mobile and add-on modules such as Amdocs ClarifyCRM, Partner Relationship Management (PRM PRM Partner Relationship Management PRM Parameter PRM Bureau of Population, Refugees and Migration (US State Department) PRM Partidul Romania Mare (Romania Mare Party) PRM Professional Risk Manager ) and Commerce Server. About Amdocs Amdocs is the world's leading provider of CRM, billing and order management systems to the communications industry. Amdocs has an unparalleled success record in project delivery of its mission-critical products. With human resources of more than 9,050 information systems professionals, Amdocs supports a global customer base. In November 2001, Amdocs completed the acquisition of all the assets of the Clarify business, a leading provider of Customer Relationship Management (CRM) software to communications companies and other enterprise sectors. For more information visit our Web site at www.amdocs.com |
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