Amdocs Announces Five-Year Outsourcing Agreement With Dex Media, Inc.Business Editors/High-Tech Writers ST. LOUIS, Mo. & DENVER, Colo.--(BUSINESS WIRE)--Feb. 18, 2003 Amdocs (NYSE NYSE See: New York Stock Exchange :DOX DOX Design of Experiments DOX Direct Operational Exchange ), the world's leading provider of billing, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. and directory systems solutions, and Dex DEX - A cross between Modula-2 and C by W. van Oortmerssen. Amiga version 1.2. Media Inc., the official directory publisher for Qwest Communications
Under the 5-year agreement, Amdocs will provide IT services to support Dex Media's yellow pages, white pages and electronic products, including IT application development and maintenance, end-user support and implementation services. As part of the outsourcing agreement, Amdocs will implement the newest generation of the ADSNG/Family of Products, providing an advanced, unified platform addressing all aspects of the directory publishing process. "After analyzing our business processes and evaluating alternatives, we are confident that Amdocs will help us drive revenue growth, lower operating costs operating costs npl → gastos mpl operacionales and improve our ability to innovate our product line," said George Burnett The name George Burnett can refer to at least two different people:
Burnett said that the Amdocs agreement is part of the company's planned 2003 capital expense budget to upgrade its production system. "Amdocs is committed to helping Dex Media achieve their strategic goals and operational results," said Dov Baharav, Chief Executive Officer of Amdocs Management Limited. "Amdocs systems are designed to ensure that large-scale publishers, such as Dex Media, can provide first-rate customer service and quality products to the marketplace while fully supporting growth and operational strategies. Amdocs' unique combination of domain expertise, market leading products, broad service offerings, and proven delivery capabilities, positions us as the preferred sourcing partner for the world's largest directory service companies." About Dex Media Dex Media, Inc., is the parent company of Dex Media East, LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , a Denver-based company that provides local and national advertisers with industry-leading directory, Internet and direct marketing solutions. As the official, exclusive publisher for Qwest Communications International, Dex Media East publishes 150 directories in Colorado, Iowa, Minnesota, Nebraska, New Mexico (including El Paso, Texas), North Dakota and South Dakota under the market brand QwestDex. About Amdocs Amdocs is the world's leading provider of billing, CRM and directory system solutions. With a 20-year track record of delivery excellence, our products empower major communications operators around the globe. We enable rapid time-to-market for next generation voice, content, commerce and application services, while enhancing subscriber loyalty and lowering total cost of ownership. We offer our customers flexible modes of delivery -- products, solutions and outsourcing. For more information, visit our web site at www.amdocs.com |
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