Amdocs, Microsoft sign letter of intent to develop/deliver IP-based converged services.Amdocs, a provider of software and services for enabling integrated customer management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. and the intentional in·ten·tion·al adj. 1. Done deliberately; intended: an intentional slight. See Synonyms at voluntary. 2. Having to do with intention. customer experience, and Microsoft Corp. have announced that they have signed a letter of intent aimed at enabling service providers to more rapidly deliver converged, IP-based services to their customers. Under terms of the letter of intent, the two companies plan to jointly develop, market and deliver solutions that will combine Amdocs consulting and implementation services: the Amdocs 6 portfolio of integrated, modular products with Microsoft Communications Sector solutions, including the Microsoft Connected Services Framework Microsoft Connected Services Framework (CSF) is a service-aggregation SOA platform from Microsoft. Developed on the .NET framework, CSF enables scalable, loosely coupled service-based solutions. . Amdocs will expand its integration with the Microsoft Connected Services Framework to facilitate flow-through provisioning and usage collection for a variety of Microsoft services, such as the Microsoft Solution for Hosted Messaging and Collaboration and the Microsoft TV Microsoft TV is a division within Microsoft Corporation that develops software platforms for use in set top boxes to access programming over a Cable TV network. It provides integrated audio, video and data services over a single network. platform. Also, Amdocs Partner Manager 6 will be available on the Microsoft platform; and both companies plan to develop industry-standard, Web services-based interfaces to facilitate cost-effective cost-effective, n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. , low-risk deployment and faster time to market for new services. www.amdocs.com www.microsoft.com |
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