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Amdahl Study Reveals E-commerce Service Quality.


SUNNYVALE, Calif.--(BUSINESS WIRE)--Sept. 14, 1999--

Networld+Interop September 14-16, 1999 Booth No.2156

- EnView evaluates the competitive position of leading E-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers.  

storefronts.

- Amdahl's "spot check" provides insight into this season's site

performance winners in the auction, brokerage, retail and PC

business.

Amdahl Global Solutions, a division of Amdahl Corporation (company) Amdahl Corporation - A US computer manufacturer. Amdahl is a major supplier of large mainframes, UNIX and Open Systems software and servers, data storage subsystems, data communications products, applications development software, and a variety of educational and , today announced the results their E-commerce performance study. E-commerce businesses are investing millions in online storefronts A store on the Internet that offers items for sale and is capable of handling the financial transaction online. See cybermall and digital money.  anticipating a dramatic increase of online shopping transactions this holiday season. To assess the results of these efforts and demonstrate the industry need for robust end-user performance solutions, Amdahl conducted its unique E-performance "spot check". This study monitored quality of service, consistency of end-user response and competitive position of popular Web sites. Results of the study are available free to the public on Amdahl's eShop at: http://www.amdahl.com.

The EnView "spot check" evaluated today's leading and most popular E-commerce sites that are likely to experience increased traffic levels over the next several months. Leading edge on-line transaction sites, such as auction sites eBay, Amazon, Yahoo and Ubid brokerages, such as Discover Brokerage, Datek Online, Fidelity Investments Fidelity Investments is a group of privately held companies in the financial services industry. It is made up by two independent but closely cooperating companies, Fidelity Management and Research Corporation (FMR Co.  and eTrade, retailers, such as The Gap, Macy's, JC Penney, Levi Strauss
This article is about the clothing manufacturer. For the anthropologist, see Claude Lévi-Strauss and for the company of the same name, see: Levi Strauss & Co..


Levi Strauss, born Löb Strauß
 and FootLocker and PC manufacturers, such as IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , HP, Compaq, Dell were evaluated as part of this study. The results indicate great strides have been achieved in improving Internet Internet

Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the
 service. As transaction volume grows at record pace this holiday shopping season, all e-commerce sites will have the challenge to implement continuous monitoring tools to assure consistent competitive service for cyber (1) From "cybernetics," it is a prefix attached to everyday words to add a computer, electronic or online connotation. The term is similar to "virtual," but the latter is used more frequently. See virtual.  shoppers.

"This study reveals that some businesses do a better job than others in assuring consistent responses that enhance the experience of using their Internet site," said Alan Bell, President of Amdahl Global Solutions. "Traditional infrastructures must consider a number of factors that can impact the overall end-user service. Amdahl solutions, such as EnView and EnView.Commerce, helps companies better understand what their customers experience when visiting their Internet storefront."

EnView is an availability and response time monitor that measures performances end-to-end. Starting at $19,500, EnView delivers proactive service management that continually con·tin·u·al  
adj.
1. Recurring regularly or frequently: the continual need to pay the mortgage.

2.
 monitors end-user response times across multiple technical environments. EnView monitors Internet/intranet, client/server and heritage applications, providing real-time visual displays, alerts, alarms and complete historical and trend reporting. Complementing EnView software is EnView.Commerce, a subscription service that provides customers with valuable management reports that compare their

E-commerce Web site availability and performance with other customer-specified Web sites.

About Amdahl Global Solutions - http://www.amdahl.com

For the Year 2000 compliance status of this offering or any other Amdahl offering, visit the Amdahl Year 2000 Web site at: www.amdahl.com/y2k

Amdahl is a registered trademark and EnView and EnView.Commerce are trademarks of Amdahl Corporation. and All other trademarks and product names are the property of their respective owners.

NOTE TO EDITORS: Amdahl news releases are available on the Internet at www.amdahl.com , the Amdahl Corporation home page. The Amdahl site provides current, in-depth information on Amdahl offerings and solutions for enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking. .
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 14, 1999
Words:507
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