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Amdahl EnView Software Monitors Website & e-Business Activity For Britain's Most Trusted Online Brand.

Business Editors/High-Tech Writers

SUNNYVALE, Calif.--(BUSINESS WIRE)--June 6, 2000

M&S chooses powerful tracking package to help ensure service

levels for online customers

Amdahl(R) today announced that Marks and Spencer, the UK's most trusted online brand(a), have chosen Amdahl EnView(TM) software to provide in-house monitoring of their online shopping service, following usage of Amdahl's web monitoring See Internet monitoring.  service.

Peter Robinson Several notable people are called Peter Robinson:
  • Peter Robinson (1785-1838), member of the Legislative Assembly of Upper Canada who oversaw emigration schemes
  • Peter Robinson DL, High Sheriff of Lancashire for 2006–2007
, Head of e-commerce at M&S commented, "We are keen to ensure that Marks & Spencer's brand values are reflected in our online service. The St. Michael promise reflects our commitment to leading standards in quality, value and service and we believe the Amdahl EnView software will bring this to our online offering."

The EnView software allows M&S to:

-- implement proactive service level management

-- monitor service based on actual end-user experience

-- set and manage service level agreements and objectives

M&S launched their online gift shopping service (http://www.marksandspencer.com) prior to Christmas and has updated the site this month to accept more than 1,200 products, with a view to extend the site to more than 3000 products by the end of the year.

Simon Stevens, Director of Software Sales at Amdahl concluded, "Amdahl's software division is pleased to be working with companies such as M&S and The Co-operative Banks' Internet banking service smile - all of whom are providing some of the UK's most innovative Internet offerings. Our aim is to help these companies get on the web and ensure their online offerings endorse and augment their brand values by providing insight into the customer's online experience."

(a) Research conducted in December 1999 by e-Insight, "the e-commerce consultancy". Sample included more than 300 families in the UK who use the Internet at home.

About Amdahl

Amdahl Corporation (company) Amdahl Corporation - A US computer manufacturer. Amdahl is a major supplier of large mainframes, UNIX and Open Systems software and servers, data storage subsystems, data communications products, applications development software, and a variety of educational and  is a wholly-owned subsidiary of Fujitsu Limited, a leading provider of Internet based information technology solutions for the global marketplace with revenues of $49.6 billion in the fiscal year ended March 31, 2000. The company supports heterogeneous architectures found in mission-critical customer environments that blend MVS (Multiple Virtual Storage) Introduced in 1974, the primary operating system used with IBM mainframes (the others are VM and DOS/VSE). MVS is a batch processing-oriented operating system that manages large amounts of memory and disk space. (R), Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. (R), and UNIX UNIX

Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics).
(R) operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. . Headquartered in Sunnyvale, California Sunnyvale ([sʌniveil]) is a city in Santa Clara County, California, United States. It is one of the major cities that make up the Silicon Valley. As of the 2000 census, the city population was 131,760. , Amdahl combines hardware and software products and services methods with world class offerings to create customised solutions that help clients gain a competitive advantage in their industries.

NOTE TO EDITORS: Amdahl news releases are available on the Internet at http://www.amdahl.com/, the Amdahl Corporation home page and on NewsDesk at http://www.newsdesk.com/. The Amdahl site provides current, in-depth information on Amdahl offerings and solutions for enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking. .

Amdahl is a registered trademark and EnView is a trademark of Amdahl Corporation. Windows NT is a registered trademark of Microsoft Corporation. UNIX is a registered trademark in the United States and other countries, licensed exclusively (except in Japan where such license is non-exclusive) through the Open Software Foundation. All other trademarks and product names are the property of their respective owners.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jun 6, 2000
Words:487
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