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Amcom Announces Partnership Agreement with USA Mobility To Provide Communications Center Solutions for the Enterprise; Completes First Joint Project for Duke University Medical Center.


MINNEAPOLIS -- Amcom Software, Inc. today announced that it has entered into an agreement with USA Mobility USA Mobility is a holding company as a result of the merger between paging leaders Metrocall Wireless and Arch Wireless (who also merged with PageNet). USAMobility is now the nation's largest paging company for the one-way and two-way market.

USA Mobility, Inc.
, Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:USMO) in which the companies will leverage each other's complementary technologies to provide advanced automated communication center capabilities. As part of the agreement, the respective sales organizations will provide recommendations around their mutual solutions. Joint customers benefit by having access to an integrated, total communication center solution versus having to work with multiple vendors.

The companies today also announced their first dual customer solution, a program recently completed for Duke University Medical Center in Durham, N.C. Duke's goal was to link all of the Medical Center's facilities with its private messaging system Software that provides an electronic mail delivery system. It is made up of the following functional components, which may be packaged together or independently.

Mail User Agent
 so that communications throughout the entire Medical Center were fully redundant for emergency and disaster preparedness. Together, USA Mobility and Amcom designed a solution that seamlessly integrated both systems to effectively and efficiently meet Duke's communications needs.

"We are pleased to work with USA Mobility to provide the highest quality products and services coupled with a rapid return on investment for our joint customers," said Jack Collins, Amcom President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Large organizations have a greater need than ever for efficient and timely communications in the event of a disaster and when we combine our experience with USA Mobility's expertise, the result is highly-effective and versatile communications system In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. ."

Communication center applications from Amcom include Smart Console, Smart Web and Smart Speech help USA Mobility customers cut costs and streamline communications, Speech-enabled calls, web directory lookups, complex agent-handled calls and emergency notifications and responses are all processed from a single, central database.

In addition, Amcom Software's e.Notify automated event notification Event notification is a term used in conjunction with communications software for linking applications that generate small messages (the "events") to applications that monitor the associated conditions and may take actions triggered by events.  system is designed for business continuity and disaster recovery by providing automated event notification, response processing and escalation for emergencies and other mission critical communications needs.

"USA Mobility is pleased to join with Amcom to help provide enterprise solutions for communication center automation," said Vince Kelly, President and Chief Executive Officer, USA Mobility. "We believe our technical experience, coupled with Amcom's expertise in communications applications, will prove to be a winning combination for those organizations seeking to enhance their communications systems and performance."

About USA Mobility

USA Mobility, Inc., headquartered in Alexandria, Virginia Alexandria is an independent city in the Commonwealth of Virginia. As of the 2000 census, the city had a total population of 128,284. Located along the Western bank of the Potomac River, Alexandria is approximately 6 miles (9.6 kilometers) south of downtown Washington, DC. , is a leading provider of paging products and other wireless services to the business, government and healthcare sectors. USA Mobility offers traditional one-way and advanced two-way paging via its nationwide networks covering more than 90% of the U.S. population. In addition, the company offers mobile voice and data services through Sprint Nextel Sprint Nextel Corporation (NYSE: S) is one of the largest telecommunications companies in the world. With 55 million subscribers, Sprint Nextel operates the third largest wireless telecommunications network in the United States (based on total wireless customers), behind  and Cingular Wireless, including BlackBerry and GPS location applications. The company's product offerings include Integrated Resource Management Systems with wireless connectivity solutions for medical, business, government and other campus environments. USA Mobility also focuses on the business-to-business marketplace and supplies wireless mobile connectivity solutions to businesses and organizations of all sizes. In addition to its reliable, nationwide one-way networks, USA Mobility's two-way networks have the largest high-powered terrestrial ReFLEX footprint in the United States with roaming partners in Canada, Mexico and the Caribbean. USA Mobility provides the preferred ReFLEX wireless data network for many of the largest telecommunication companies in the United States that source network services and resell under their own brand names.

For further information visit: http://www.usamobility.com.

About Amcom Software

Amcom Software provides mission-critical communications technology solutions for organizations that depend on speed, accuracy, and productivity to support day-to-day business continuity and event-driven communications. Amcom's open technology, standards-based technology solutions are used by more than 400 blue-chip companies in healthcare, education, finance, utilities and government agencies. Amcom customers include Stanford University Medical Center Stanford University Medical Center (Stanford Hospital & Clinics) is one of four hospitals affiliated with Stanford University and Stanford University School of Medicine, along with the Lucile Packard Children's Hospital, the Veteran's Administration Hospital in Palo Alto, and Santa , Emory University, Banner Health System, Cedars-Sinai Medical Center Cedars-Sinai Medical Center is a world-renowned hospital located in Los Angeles, California. History
Cedars-Sinai is the result of a merger in 1961 between two major Los Angeles hospitals, Cedars of Lebanon and Mount Sinai Home for the Incurables, with Steve Broidy as
, Memorial Sloan-Kettering Cancer Center The Memorial Sloan-Kettering Cancer Center (MSKCC) in New York City is a cancer treatment and research institution founded in 1884 as the New York Cancer Hospital. The main campus is located at 1275 York Avenue, between 67th and 68th Streets, with other locations in New , U.S. Department of the Army, Yale University, New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 Presbyterian University Hospital, Vanderbilt University Medical Center The Vanderbilt University Medical Center (VUMC) is a collection of several hospitals and clinics associated with Vanderbilt University in Nashville, Tennessee. It comprises the following units:[2]
  • Vanderbilt University Hospital
  • Monroe Carell, Jr.
, Yale New Haven Hospital, Duke University Medical Center, the U.S. Marines and the U.S. Navy.

For more information, call (800) 852-8935 or go to www.amcomsoft.com.

Smart Center, Smart Console, Smart Web, Smart Speech and e.Notify are trademarks of Amcom Software, Inc. All other trademarks herein are the property of their respective owners.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 7, 2006
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