Amazon.com and Wal-Mart Win EARL Awards for Retailing Excellence -- Six Other Online and In-Store Retailers Awarded Chairman's Choice.Business/Technology Editors BURLINGTON Burlington, town, Canada Burlington, town (1991 pop. 129,575), SE Ont., Canada, on Lake Ontario. First settled (1798) by Mohawk Loyalist Joseph Brandt, Burlington's economy was built on the shipment of wheat, lumber, and quarried rock by waterway. , Mass.--(BUSINESS WIRE)--March 30, 2000 E-BuyersGuide.com today announced the winners of the EARL Awards for online and in-store retailing excellence. Amazon.com (Amazon.com, Seattle, WA, www.amazon.com) The largest online shopping site and one of the most widely known e-commerce sites on the Web. Founded by Jeff Bezos in 1995, it had 11 employees by year's end. Within four years, it had more than 1,600 employees and four million customers. won all three online retailing awards and Wal-Mart  Editing of this page by unregistered or newly registered users is currently disabled due to vandalism. won all three in-store retailing
awards.
The winners were determined by the 2,294 consumers who cast their votes at the e-BuyersGuide.com Web site between February 16 and March 22. Voters were asked to choose an online and an in-store retailer in three categories: Best Customer Service, Best Product Selection and Best Overall Retailer. Voters chose from 11 online and 7 in-store retailers who were nominated nom·i·nate tr.v. nom·i·nat·ed, nom·i·nat·ing, nom·i·nates 1. To propose by name as a candidate, especially for election. 2. To designate or appoint to an office, responsibility, or honor. by e-BuyersGuide.com's members, as announced on February 16, 2000 (see press release at www.e-buyersguide.com). "Congratulations to Amazon.com and Wal-Mart on behalf of e-BuyersGuide.com and the thousands of consumers who participated in The EARL Awards," said Irwin Barkan, chairman of e-BuyersGuide.com. "This achievement recognizes Amazon.com's and Wal-Mart's contribution to setting exemplary standards for the retail community and its customers in one of the most exciting years in retail history." E-BuyersGuide.com also announced Chairman's Choice Awards in recognition of several retailers who were acknowledged by e-BuyersGuide.com members and the retail community for excellence in their niche markets A niche market also known as a target market is a focused, targetable portion (subset) of a market sector. By definition, then, a business that focuses on a niche market is addressing a need for a product or service that is not being addressed by mainstream providers. : MotherNature.com, Pets.com, and PlanetRx.com were the online retailer Chairman's Choice selections; and Gap, JCPenney and Target were the in-store Chairman's Choice selections. "The Chairman's Choice retailers were selected for demonstrating excellence in a particular area," said Barkan. "For example, Pets.com consistently scored highly in customer service and is recognized for its breakthrough advertising program. As one e-BuyersGuide.com member said, `the very clever on-air Pets.com commercials drew me to the site. Once on the site, I found it surprisingly very informative and easy to use. I think Pets.com does a great job incorporating fun into the online retail experience. With this, my overall experience was very enjoyable and efficient.' PlanetRx.com was chosen because they were consistently at the top of the list for overall site satisfaction and they have a very informative site with great selection. With respect to in-store retailers, GAP was recognized for its strong branding and marketing program. They also scored points for their successful integration of online and offline programs." The EARL Awards were named after "Earl (Url) the e-man, " a character on e-BuyersGuide.com's Web site. Earl is the go-to guy for consumers' e-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. questions. The EARL Awards were created by e-BuyersGuide.com to enable consumers to recognize retailing excellence. Further information on The EARL Awards can be found at the e-BuyersGuide.com Web site, www.e-buyersguide.com. E-BuyersGuide.com saves consumers time and money before they shop on the Web by sharing the results of actual shopping experiences. E-BuyersGuide.com offers consumers and retailers real time access to the most current e-commerce information, sourced exclusively from both Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the and in-store shopping experiences. The free site, designed to empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems and educate consumers to become successful online shoppers, was developed as a closely held A phrase used to describe the ownership, management, and operation of a corporation by a small group of people. In a closely held corporation, the same people often act as shareholders, directors, and officers, and no outside investors exist. business by founding investors Lindsay and Irwin Barkan because of their frustration with online shopping trips. As a multi-channel market research company, e-BuyersGuide.com is pioneering cross-channel data gathering and analysis for the retail industry. Using proprietary, patent-pending technology and hardware, e-BuyersGuide.com is gathering data over the Web and in malls, combining the database into a single interactive source for industry analysis. Principals of e-BuyersGuide.com have been active participants in ongoing retail businesses and the shopping center shopping center, a concentration of retail, service, and entertainment enterprises designed to serve the surrounding region. The modern shopping center differs from its antecedents—bazaars and marketplaces—in that the shops are usually amalgamated into industry. Data is free to consumers who join e-BuyersGuide.com and provide the quantifiable Quantifiable Can be expressed as a number. The results of quantifiable psychological tests can be translated into numerical values, or scores. Mentioned in: Psychological Tests opinions. It is also available to e-commerce and other companies on a subscription basis in an effort to establish the best industry benchmarks for online customer service. E-BuyersGuide.com provides incentives for shoppers to give their feedback but derives no income whatsoever from click-through commissions or advertising from retailers. The company is privately held and based in Burlington, Massachusetts Burlington is a town in Middlesex County, Massachusetts, United States. The population was 22,876 at the 2000 census. History Burlington was first settled in 1641 and was officially incorporated on February 28, 1799. . |
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