Amazon.Com Inc. Launches Amazon Services Subsidiary to Connect Retailers to the Web's Leading E-Commerce Technology, Service and Customer Experience.Business Editors/High-Tech Writers SEATTLE--(BUSINESS WIRE)--June 10, 2003 Amazon.com Inc. (NASD NASD See: National Association of Securities Dealers NASD See National Association of Securities Dealers (NASD). :AMZN AMZN Amazon.com (NASDAQ symbol) ) today announced the launch of a new subsidiary, Amazon Services Inc., to make the technology and services that power Amazon.com available to retailers seeking a world-class, cost-effective e-commerce offering for their customers. Amazon Services offers its merchant partners use of Amazon's leading e-commerce Web site technology, best-in-class fulfillment and customer service, and access to tens of millions of visitors per month. The creation of Amazon Services now allows the company to focus additional resources on helping more retailers. Amazon Services provides retailers a turnkey, outsourced e-commerce solution that incorporates Amazon.com's widely recognized shopping features and technology, while still allowing retailers to entirely control the look and feel of their Web sites. Amazon technology already powers www.target.com and www.toysrus.com, among other sites. Amazon Services also helps retailers offer their merchandise to millions of Amazon.com customers through the Amazon.com site. "Amazon Services offers retailers the opportunity to tap into our industry-leading shopping experience," said Jeff Bezos Jeffrey Preston Bezos (born January 12, 1964 , Albuquerque ) is the founder, president, chief executive officer, and chairman of the board of Amazon.com. Bezos, a Phi Beta Kappa graduate of Princeton University, worked as a financial analyst for D. E. Shaw & Co. , founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Amazon.com Inc. "These retailers can grow their online businesses faster and less expensively by taking advantage of what we've learned and built over the past eight years, while still preserving 100% of their own branded look and feel." Amazon.com invests more than $200 million per year in improving its technology and Web site. This investment directly benefits Amazon Services' merchant partners. In addition to Target.com and Toysrus.com, Amazon.com's e-commerce technology powers Web sites, including www.borders.com, www.cdnow.com, as well as the online stores of www.nba.com and www.wnba.com. Additionally, such leading retailers as Gap, Office Depot Office Depot (NYSE: ODP) is one of the world's leading suppliers of office products and services. The Company's selection of brand name office supplies includes business machines, computers, computer software and office furniture, while its business services encompass copying, , Nordstrom, Circuit City, Eddie Bauer Eddie Bauer (NASDAQ: EBHI) is a clothing store chain. Headquartered in Bellevue, Washington, and a subsidiary of Eddie Bauer Holdings (formerly Spiegel, Inc.), the company was founded in Seattle in 1920 as "Eddie Bauer's Sport Shop" by its namesake, Eddie Bauer (1899 – and Lands' End
In the most recent survey conducted for the American Customer Satisfaction Index The American Customer Satisfaction Index (ACSI) is a leading indicator of consumer behavior, measuring the satisfaction of consumers across the U.S. economy. The ACSI interviews approximately 80,000 Americans annually and asks about their satisfaction with the goods and , customers rated Amazon.com 88 for customer satisfaction -- the highest score ever recorded by the ACSI ACSI Association of Christian Schools International ACSI American Customer Satisfaction Index ACSI Association Canadienne des Sciences de l'Information (French) ACSI American Communications Services, Inc. in any service industry, online or offline. Merchants interested in learning more about Amazon Services can contact Mark Stabingas, Amazon.com Vice President of Worldwide Business Development and Services Sales, at marks@amazon.com. About Amazon.com Amazon.com, a Fortune 500 company based in Seattle, opened its virtual doors on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and sellers list millions of unique new and used items in categories such as apparel and accessories, electronics, computers, kitchenware and housewares house·wares pl.n. Cooking utensils, dishes, and other small articles used in a household, especially in the kitchen. , books, music, DVDs, videos, cameras and photo items, toys, baby items and baby registry, software, computer and video games This article is about the British magazine covering computer and video games. For the American magazine, see Computer Games Magazine. Computer And Video Games (CVG , cell phones and service, tools and hardware, travel services, magazine subscriptions and outdoor living items. Amazon.com operates five international Web sites: www.amazon.co.uk, www.amazon.de, www.amazon.fr, www.amazon.co.jp and www.amazon.ca. This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, risks related to potential future losses, significant amount of indebtedness, competition, commercial agreements and strategic alliances, seasonality, potential fluctuations in operating results and rate of growth, foreign exchange rates, management of potential growth, system interruption, international expansion, consumer trends, inventory, fulfillment center optimization, limited operating history, government regulation and taxation, fraud, and new business areas. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the year ended December 31, 2002, and all subsequent filings. |
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