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Amazon.Com Announces Record Free Cash Flow Fueled by Lower Prices and Year-Round Free Shipping.


Business Editors

SEATTLE--(BUSINESS WIRE)--Jan. 27, 2004

Amazon.com (Amazon.com, Seattle, WA, www.amazon.com) The largest online shopping site and one of the most widely known e-commerce sites on the Web. Founded by Jeff Bezos in 1995, it had 11 employees by year's end. Within four years, it had more than 1,600 employees and four million customers. , Inc. (Nasdaq:AMZN AMZN Amazon.com (NASDAQ symbol) ) today announced financial results for its fourth quarter and year ended December December: see month.  31, 2003.

Operating cash flow Operating cash flow

Earnings before depreciation minus taxes. Measures the cash generated from operations, not counting capital spending or working capital requirements.
 was $392 million for 2003, compared with $174 million for 2002. Free cash flow was $346 million for 2003, compared with $135 million for 2002.

Common shares outstanding plus shares underlying stock-based employee awards totaled 433 million at December 31, 2003, flat compared with a year ago.

Net sales Net Sales

The amount a seller receives from the buyer after costs associated with the sale are deducted.

Notes:
This amount is calculated by subtracting the following items from gross sales: merchandise returned for credit, allowances for damaged or missing goods, freight
 were $1.946 billion in the fourth quarter, compared with $1.429 billion in fourth quarter 2002, an increase of 36%. Net sales benefited by $98 million from changes in foreign exchange rates compared with fourth quarter 2002.

Net sales were $5.264 billion in 2003, compared with $3.933 billion in 2002, an increase of 34%. Net sales benefited by $232 million from changes in foreign exchange rates compared with 2002.

Operating income Operating Income

The profit realized from a business' own operations.

Notes:
This would not include income from things such as investments in other firms. Also referred to as operating profit or recurring profit.
 was $138 million in the fourth quarter, or 7% of net sales, compared with $71 million, or 5% of net sales, in fourth quarter 2002. Consolidated con·sol·i·date  
v. con·sol·i·dat·ed, con·sol·i·dat·ing, con·sol·i·dates

v.tr.
1. To unite into one system or whole; combine:
 segment operating income grew to $153 million in the fourth quarter, or 8% of net sales, compared with $102 million, or 7% of net sales, in fourth quarter 2002.

Operating income improved to $271 million in 2003, or 5% of net sales, compared with $64 million, or 2% of net sales, in 2002. Consolidated segment operating income was $361 million in 2003, or 7% of net sales, an improvement of $181 million compared with 2002.

Net income was $73 million in the fourth quarter, or $0.17 per diluted di·lute  
tr.v. di·lut·ed, di·lut·ing, di·lutes
1. To make thinner or less concentrated by adding a liquid such as water.

2. To lessen the force, strength, purity, or brilliance of, especially by admixture.
 share, compared with $3 million, or $0.01 per diluted share, in fourth quarter 2002. Pro forma As a matter of form or for the sake of form. Used to describe accounting, financial, and other statements or conclusions based upon assumed or anticipated facts.

The phrase pro forma
 net income in the fourth quarter grew 66% to $125 million, or $0.29 per diluted share, compared with $75 million, or $0.19 per diluted share, in fourth quarter 2002.

Net income was $35 million in 2003, or $0.08 per diluted share, compared with a net loss of $149 million, or $(0.39) per share, in 2002. Pro forma net income for 2003 improved $190 million to $256 million, or $0.61 per diluted share, compared with $66 million, or $0.17 per diluted share, in 2002.

"Our commitment to year-round free shipping and lower prices continues to be a win-win win-win
adj.
Of or being a situation in which the outcome benefits each of two often opposing groups: a win-win proposition for the buyer and the seller.
 for our customers and Amazon.com," said Jeff Bezos Jeffrey Preston Bezos (born January 12, 1964 , Albuquerque ) is the founder, president, chief executive officer, and chairman of the board of Amazon.com. Bezos, a Phi Beta Kappa graduate of Princeton University, worked as a financial analyst for D. E. Shaw & Co. , founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Amazon.com. "In addition to purchasing thousands of $29 DVD players A stand-alone device that plays DVDs. It contains a DVD drive and the electronics to decode the digital video. The device may play only manufactured DVDs, or it may be able to play DVD-R, DVD-RW and DVD+RW discs. DVD players are cabled to a TV or home theater system for display.  this holiday season, customers also bought Tibetan yak cheese, pomegranate pomegranate (pŏm`grănĭt, pŏm`ə–), handsome deciduous and somewhat thorny large shrub or small tree (Punica granatum  molasses molasses, sugar byproduct, the brownish liquid residue left after heat crystallization of sucrose (commercial sugar) in the process of refining. Molasses contains chiefly the uncrystallizable sugars as well as some remnant sucrose.  and zero carb carb 1  
n. Informal
A carburetor.
 cheese straws."

The Company also announced today that Amazon Amazon, in Greek mythology
Amazon (ăm`əzŏn), in Greek mythology, one of a tribe of warlike women who lived in Asia Minor.
.co.uk further lowered book prices by offering 30% off books over GBP GBP

In currencies, this is the abbreviation for the British Pound.

Notes:
The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion.
 10, reduced from 30% off books over GBP 15. Amazon.com continues to offer Free Super Saver Super saver may refer to:
  • Super Saver Foods, a grocery store chain
  • $uper $aver, a game played on The Price is Right.
  • Super saver, a term used by advertisers.
 Shipping on orders over $25 at www.amazon.com and also has free shipping options at its U.K., German, French, Japanese Japanese (jăp'ənēz`), language of uncertain origin that is spoken by more than 125 million people, most of whom live in Japan. There are also many speakers of Japanese in the Ryukyu Islands, Korea, Taiwan, parts of the United States, and  and Canadian Canadian (kənā`dēən), river, 906 mi (1,458 km) long, rising in NE New Mexico. and flowing E across N Texas and central Oklahoma into the Arkansas River in E Oklahoma.  sites. Amazon.com offers 30% off books over $15 and continues to lower prices every day across its product offerings, ranging from electronics to jewelry jewelry, personal adornments worn for ornament or utility, to show rank or wealth, or to follow superstitious custom or fashion.

The most universal forms of jewelry are the necklace, bracelet, ring, pin, and earring.
 to sporting goods Noun 1. sporting goods - sports equipment sold as a commodity
commodity, trade good, good - articles of commerce

sports equipment - equipment needed to participate in a particular sport
 to tools.

Amazon.com also announced that its Board of Directors has authorized au·thor·ize  
tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es
1. To grant authority or power to.

2. To give permission for; sanction:
 a debt repurchase re·pur·chase  
tr.v. re·pur·chased, re·pur·chas·ing, re·pur·chas·es
To buy (something) again.

n.
The act of buying something that one previously sold or owned.

Noun 1.
 program pursuant to which the Company may from time to time repurchase (through open market repurchases or private transactions), redeem redeem v. to buy back, as when an owner who had mortgaged his/her real property pays off the debt. The term also refers to paying the amount due and all charges after a foreclosure (due to failure to make payments when due) has begun.  or otherwise retire retire v. 1) to stop working at one's occupation. 2) to pay off a promissory note, and thus "retire" the loan. 3) for a jury to go into the jury room to decide on a verdict after all evidence, argument and jury instructions have been completed. , up to an aggregate of $500 million of its outstanding 4.75% Convertible Subordinated Subordinated

A claim ranked lower in priority than other claims. Common stock claims are always subordinated to debt.
 Notes due 2009 and 6.875% Convertible Subordinated Notes due 2010. In addition to this debt repurchase program, as separately announced today, on February February: see month.  26, 2004, the Company will redeem $150 million in principal amount of its outstanding 4.75% Convertible Subordinated Notes due 2009 at a redemption price Redemption price

See: Call price


redemption price

1. The price at which an open-end investment company will buy back its shares from the owners. In most cases, the redemption price is the net asset value per share.

2.
 of 102.375%, plus accrued ac·crue  
v. ac·crued, ac·cru·ing, ac·crues

v.intr.
1. To come to one as a gain, addition, or increment: interest accruing in my savings account.

2.
 and unpaid interest from February 1 through February 25, 2004.

See "Financial Measures" for additional information.

Highlights of Fourth Quarter and 2003 Results

-- North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  segment sales, representing the Company's U.S.

and Canadian sites, grew 18% to $1.14 billion in the fourth

quarter and segment operating income grew 39% to $114 million,

or 10% of net sales, compared with fourth quarter 2002.

-- International segment sales, representing the Company's U.K.,

German, French and Japanese sites, grew 74% to $804 million in

the fourth quarter and benefited by $95 million from changes

in foreign exchange rates compared with fourth quarter 2002.

In 2003, International segment sales exceeded $2 billion for

the first time. International segment operating income was $39

million, or 5% of net sales, in the fourth quarter, compared

with $20 million, or 4% of net sales, in fourth quarter 2002.

-- Electronics and Other General Merchandise MERCHANDISE. By this term is understood all those things which merchants sell either wholesale or retail, as dry goods, hardware, groceries, drugs, &c. It is usually applied to personal chattels only, and to those which are not required for food or immediate support, but such as remain  revenues exceeded

$1.1 billion in 2003.

-- Inventory turns for the trailing twelve months In commerce, the trailing twelve months (TTM) is a moving measurement (for example, an average or a sum) over the 12 previous months, using the most recent data available.

Also sometimes known as last twelve months (LTM).
 decreased 5% to

18 in 2003.

-- On November November: see month.  24, 2003, the Company redeemed re·deem  
tr.v. re·deemed, re·deem·ing, re·deems
1. To recover ownership of by paying a specified sum.

2. To pay off (a promissory note, for example).

3.
 $200 million of its

4.75% Convertible Subordinated Notes due 2009 for $206

million, a redemption price of 102.850%. For 2003, Amazon.com

redeemed $464 million of its long-term debt Long-Term Debt

Loans and financial obligations lasting over one year.

Notes:
For example debts obligations such as bonds and notes which have maturities greater than one year would be considered long-term debt.
.

-- The Company increased selection by adding over 40,000 unique

gourmet food items, more than 60,000 unique jewelry items, and

over 70,000 unique health and personal care items.

-- The Company also launched a home and kitchen store in Japan

and Marketplace in France and Canada Canada (kăn`ədə), independent nation (2001 pop. 30,007,094), 3,851,787 sq mi (9,976,128 sq km), N North America. Canada occupies all of North America N of the United States (and E of Alaska) except for Greenland and the French islands of  during the fourth

quarter.

Financial Guidance

The following forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 reflect Amazon.com's expectations as of January January: see month.  27, 2004. Results may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and consumer spending Consumer demand or consumption is also known as personal consumption expenditure. It is the largest part of aggregate demand or effective demand at the macroeconomic level. , world events, the emerging nature and rate of growth of the Internet Internet

Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the
 and online commerce, and the various factors detailed below.

First Quarter 2004 Guidance

-- First quarter net sales are expected to be between $1.39

billion and $1.49 billion, or grow between 28% and 38%,

compared with first quarter 2003.

-- Consolidated segment operating income is expected to be

between $95 million and $115 million.

-- Operating income is expected to be between $80 million and

$100 million, assuming, among other things, that the Company

does not record any revisions ReVisions is a 2004 anthology of alternate history short-stories. It is edited by Julie E. Czerneda and Isaac Szpindel. Contents

Title Author
The Resonance of Light James Alan Gardner
Out of China Julie E.
 to its restructuring-related

estimates and that the closing price of Amazon.com common

stock on March 31, 2004, is identical to the closing price of

$52.62 on December 31, 2003.

Full Year 2004 Expectations

-- Net sales are expected to be between $6.20 billion and $6.70

billion.

-- Consolidated segment operating income is expected to be

between $430 million and $530 million.

-- Operating income is expected to be between $355 million and

$455 million, assuming, among other things, that the Company

does not record any revisions to its restructuring-related

estimates and that the closing price of Amazon.com common

stock on December 31, 2004, is identical to the closing price

of $52.62 on December 31, 2003.

A conference call will be Webcast live today at 2 p.m. PT/5 p.m. ET and will be available at least through March 31, 2004, at www.amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company's financial and operating results.

These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments; the mix of products sold to customers; the mix of net sales derived de·rive  
v. de·rived, de·riv·ing, de·rives

v.tr.
1. To obtain or receive from a source.

2.
 from products as compared with services; competition; risks of inventory management; the degree to which the Company enters into, maintains and develops commercial agreements and strategic transactions; seasonality; international growth and expansion; and risks of fulfillment ful·fill also ful·fil  
tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils
1. To bring into actuality; effect: fulfilled their promises.

2.
 throughput The speed with which a computer processes data. It is a combination of internal processing speed, peripheral speeds (I/O) and the efficiency of the operating system and other system software all working together.

1.
 and productivity. Other risks and uncertainties include, among others, risk of future losses, significant amount of indebtedness INDEBTEDNESS. The state, of being in debt, without regard to the ability or inability of the party to pay the same. See 1 Story, Eq. 343; 2 Hill. Ab. 421.
     2.
, potential fluctuations in operating results, management of potential growth, system interruptions, consumer trends, fulfillment center optimization optimization

Field of applied mathematics whose principles and methods are used to solve quantitative problems in disciplines including physics, biology, engineering, and economics.
, limited operating history, government regulation and taxation, fraud and new business areas. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 for the year ended December 31, 2002, and all subsequent filings.

Financial Measures

The following measures are defined by the Securities and Exchange Commission as non-GAAP financial measures.

Free Cash Flow

Operating cash flow is net cash provided by (used in) operating activities, including cash outflows for interest and excluding proceeds from the exercise of stock-based employee awards. Free cash flow is operating cash flow less cash outflows for purchases of fixed assets fixed assets nplactivo sg fijo

fixed assets nplimmobilisations fpl

fixed assets fix npl
 including internal-use software and Web site development. A tabular tab·u·lar
adj.
1. Having a plane surface; flat.

2. Organized as a table or list.

3. Calculated by means of a table.



tabular

resembling a table.
 reconciliation of differences from the comparable GAAP GAAP

See: Generally Accepted Accounting Principles


GAAP

See generally accepted accounting principles (GAAP).
 measure -- operating cash flow -- is included in the attached "Supplemental Financial Information and Business Metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. ."

Consolidated Segment Operating Income

Consolidated segment operating income is the sum of segment operating income of our individual segments and excludes the following line items on the Company's statements of operations:

-- Stock-based compensation,

-- Amortization of other intangibles Property that is a "right" such as a patent, Copyright, or trademark, or one that is lacking physical existence, such as good will. , and

-- Restructuring-related and other.

A tabular reconciliation of differences from the comparable GAAP measure -- operating income -- is included in the attached "Pro Forma Statements Pro forma statement

A financial statement showing the forecast or projected operating results and balance sheet, as in pro forma income statements, balance sheets, and statements of cash flows.
 of Operations."

Pro Forma Net Income

Pro forma net income excludes the following line items on the Company's statements of operations:

-- Stock-based compensation,

-- Amortization of other intangibles,

-- Restructuring-related and other,

-- Remeasurement of 6.875% PEACS PEACS Portable Environmental/Acoustic Collection System  and other,

-- Equity in losses of equity-method investees, net, and

-- Cumulative effect of change in accounting principle.

A tabular reconciliation of differences from the comparable GAAP measure -- net income (loss) -- is included in the attached "Pro Forma Statements of Operations."

For additional information regarding these non-GAAP financial measures, see exhibit 99.2 to our Form 8-K Form 8-K

The form required by the SEC when a publicly held company incurs any event that might affect its financial situation or the share value of its stock.


Form 8-K

See 8-K.
 filed contemporaneously con·tem·po·ra·ne·ous  
adj.
Originating, existing, or happening during the same period of time: the contemporaneous reigns of two monarchs. See Synonyms at contemporary.
 with the issuance of this release.

About Amazon.com

Amazon.com, a Fortune 500 company based in Seattle Seattle (sēăt`əl), city (1990 pop. 516,259), seat of King co., W Wash., built on seven hills, between Elliott Bay of Puget Sound and Lake Washington; inc. 1869. , opened on the World Wide Web in July July: see month.  1995 and today offers Earth's Biggest Selection. Amazon.com seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers list millions of unique new and used items in categories such as health and personal care, jewelry and watches, gourmet food, sporting goods, apparel and accessories, books, music, DVDs, electronics and office, kids and baby, and home and garden.

Amazon.com operates six Web sites: www.amazon.com, www.amazon.co.uk, www.amazon.de, www.amazon.fr, www.amazon.co.jp and www.amazon.ca.


                           AMAZON.COM, INC.
                Consolidated Statements of Cash Flows
                            (in thousands)
                             (unaudited)

                           Three Months Ended    Twelve Months Ended
                              December 31,           December 31,
                         ---------------------- ----------------------
                             2003       2002       2003        2002
                         ----------- ---------  ----------- ---------

CASH AND CASH
 EQUIVALENTS, BEGINNING
 OF PERIOD               $  666,418  $ 327,564  $  738,254  $ 540,282

OPERATING ACTIVITIES:
Net income (loss)            73,154      2,651      35,282   (149,132)
Adjustments to reconcile
 net income (loss) to
 net cash provided by
 operating activities:
   Depreciation of fixed
    assets, including
    Web site development
    costs, and other
    amortization             18,467     19,863      75,558     82,274
   Stock-based compensation  15,039     35,680      87,751     68,927
   Equity in losses of
    equity-method investees,
    net                           -        700         436      4,169
   Amortization of other
    intangibles                 141        913       2,752      5,478
   Non-cash restructuring-
    related and other             -      1,100           -      3,470
   Gain on sale of
    marketable securities,
    net                        (205)    (1,867)     (9,598)    (5,700)
   Remeasurement of 6.875%
    PEACS and other          36,505     40,596     129,661     96,273
   Non-cash interest
    expense and other           166      7,150      12,918     29,586
   Cumulative effect of
    change in accounting
    principle                     -          -           -       (801)
Changes in operating
 assets and liabilities:
   Inventories              (42,785)   (48,368)    (76,786)   (51,303)
   Accounts receivable, net
    and other current
    assets                  (17,998)    (1,528)        305    (32,948)
   Accounts payable         299,316    262,838     167,732    156,542
   Accrued expenses and
    other current
    liabilities              73,572     41,946     (25,740)     4,491
   Additions to unearned
    revenue                  22,989     19,763     101,641     95,404
   Amortization of
    previously unearned
    revenue                 (26,021)   (37,725)   (111,740)  (135,466)
   Interest payable          28,623     28,867       1,850      3,027
                          ----------  ---------  ----------  ---------
Net cash provided by
 operating activities       480,963    372,579     392,022    174,291

INVESTING ACTIVITIES:
Sales and maturities of
 marketable securities      232,173    152,757     813,184    553,289
Purchases of marketable
 securities                (121,448)  (173,520)   (535,642)  (635,810)
Purchases of fixed
 assets, including
 internal-use software
 and Web site development   (17,236)   (15,516)    (45,963)   (39,163)
Proceeds from sale of
 subsidiary and other             -          -       5,072          -
                          ----------  ---------  ----------  ---------
Net cash provided by
 (used in) investing
 activities                  93,489    (36,279)    236,651   (121,684)

FINANCING ACTIVITIES:
Proceeds from exercises
 of stock options and
 other                       30,490     65,376     163,322    121,689
Repayment of long-term
 debt, capital lease
 obligations,
 and other                 (207,732)    (2,674)   (495,308)   (14,795)
                          ----------  ---------  ----------  ---------
Net cash provided by
 (used in) financing
 activities                (177,242)    62,702    (331,986)   106,894

Foreign-currency effect
 on cash and cash
 equivalents                 38,645     11,688      67,332     38,471
                          ----------  ---------  ----------  ---------
Net increase in cash and
 cash equivalents           435,855    410,690     364,019    197,972
                          ----------  ---------  ----------  ---------

CASH AND CASH
 EQUIVALENTS, END OF
 PERIOD                  $1,102,273  $ 738,254  $1,102,273  $ 738,254
                          ==========  =========  ==========  =========

SUPPLEMENTAL CASH FLOW
 INFORMATION:
Fixed assets acquired
 under capital leases and
 other financing
 arrangements            $       29  $     726  $    2,677  $   3,023
Cash paid for interest        3,112        642     119,947    111,589
Cash paid for income
 taxes                          197        (15)      1,825      1,448

Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.


                           AMAZON.COM, INC.
                Consolidated Statements of Operations
                (in thousands, except per share data)
                             (unaudited)

                         Three Months Ended      Twelve Months Ended
                            December 31,            December 31,
                       ----------------------- -----------------------
                          2003        2002        2003        2002
                        ----------  ----------  ----------  ----------

Net sales              $1,945,772  $1,428,610  $5,263,699  $3,932,936
Cost of sales           1,518,935   1,093,451   4,006,531   2,940,318
                        ----------  ----------  ----------  ----------
Gross profit              426,837     335,159   1,257,168     992,618

Operating expenses:
  Fulfillment             158,815     126,559     477,032     392,467
  Marketing                40,291      37,579     122,787     125,383
  Technology and
   content                 51,811      49,048     207,809     215,617
  General and
   administrative          22,984      20,015      88,302      79,049
  Stock-based
   compensation (1)        15,039      35,680      87,751      68,927
  Amortization of other
   intangibles                141         913       2,752       5,478
  Restructuring-related
   and other                  140      (5,158)        140      41,573
                        ----------  ----------  ----------  ----------
        Total operating
         expenses         289,221     264,636     986,573     928,494
                        ----------  ----------  ----------  ----------

Income from operations    137,616      70,523     270,595      64,124

Interest income             5,330       6,785      21,955      23,687
Interest expense          (29,299)    (36,108)   (129,979)   (142,925)
Other income (expense),
 net                       (3,988)      2,747       2,808       5,623
Remeasurement of 6.875%
 PEACS and other          (36,505)    (40,596)   (129,661)    (96,273)
                        ----------  ----------  ----------  ----------
        Total non-
         operating
         expenses, net   (64,462)    (67,172)   (234,877)   (209,888)
                        ----------  ----------  ----------  ----------

Income (loss) before
 equity in losses of
 equity-method
 investees                 73,154       3,351      35,718    (145,764)

Equity in losses of
 equity-method
 investees, net                 -        (700)       (436)     (4,169)
                        ----------  ----------  ----------  ----------

Income (loss) before
 change in accounting
 principle                 73,154       2,651      35,282    (149,933)

Cumulative effect of
 change in accounting
 principle                      -           -           -         801
                        ----------  ----------  ----------  ----------

Net income (loss)      $   73,154  $    2,651  $   35,282  $ (149,132)
                        ==========  ==========  ==========  ==========

Basic earnings (loss)
 per share:
  Prior to cumulative
   effect of change in
   accounting
   principle           $     0.18  $     0.01  $     0.09  $    (0.40)
  Cumulative effect of
   change in accounting
   principle                    -           -           -        0.01
                        ----------  ----------  ----------  ----------
                       $     0.18  $     0.01  $     0.09  $    (0.39)
                        ==========  ==========  ==========  ==========

Diluted earnings (loss)
 per share:
  Prior to cumulative
   effect of change in
   accounting
   principle           $     0.17  $     0.01  $     0.08  $    (0.40)
  Cumulative effect of
   change in accounting
   principle                    -           -           -        0.01
                        ----------  ----------  ----------  ----------
                       $     0.17  $     0.01  $     0.08  $    (0.39)
                        ==========  ==========  ==========  ==========

Weighted average shares used in
 computation of earnings (loss) per
 share:
  Basic                   401,422     383,702     395,479     378,363
                        ==========  ==========  ==========  ==========
  Diluted                 425,214     407,056     419,352     378,363
                        ==========  ==========  ==========  ==========

(1) Components of
    stock-based
    compensation:
      Fulfillment      $    1,739  $    6,614  $   17,960  $   12,126
      Marketing               802       1,820       4,968       4,239
      Technology and
       content              9,747      18,621      49,555      35,926
      General and
       administrative       2,751       8,625      15,268      16,636
                        ----------  ----------  ----------  ----------
                       $   15,039  $   35,680  $   87,751  $   68,927
                        ==========  ==========  ==========  ==========

Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.


                           AMAZON.COM, INC.
                  Pro Forma Statements of Operations
                (in thousands, except per share data)
                             (unaudited)

                                        Three Months Ended
                                         December 31, 2003
                                -----------------------------------

                                As Reported Adjustments  Pro Forma
                                     (1)
                                ----------- ----------- -----------

Net sales                       $1,945,772  $        -  $1,945,772
Cost of sales                    1,518,935           -   1,518,935
                                 ----------  ----------  ----------
Gross profit                       426,837           -     426,837

Operating expenses:
 Fulfillment                       158,815           -     158,815
 Marketing                          40,291           -      40,291
 Technology and content             51,811           -      51,811
 General and administrative         22,984           -      22,984
 Stock-based compensation           15,039     (15,039)          -
 Amortization of other
  intangibles                          141        (141)          -
 Restructuring-related and other       140        (140)          -
                                 ----------  ----------  ----------
       Total operating expenses    289,221     (15,320)    273,901
                                 ----------  ----------  ----------

Income from operations             137,616      15,320     152,936 (2)

Interest income                      5,330           -       5,330
Interest expense                   (29,299)          -     (29,299)
Other income (expense), net         (3,988)          -      (3,988)
Remeasurement of 6.875% PEACS
 and other                         (36,505)     36,505           -
                                 ----------  ----------  ----------
       Total non-operating
        expenses, net              (64,462)     36,505     (27,957)
                                 ----------  ----------  ----------

Income before equity in losses
 of equity-method investees         73,154      51,825     124,979

Equity in losses of equity-
 method investees, net                   -           -           -
                                 ----------  ----------  ----------

Net income                      $   73,154  $   51,825  $  124,979
                                 ==========  ==========  ==========

Basic earnings per share        $     0.18  $     0.13  $     0.31
                                 ==========  ==========  ==========

Diluted earnings per share      $     0.17  $     0.12  $     0.29
                                 ==========  ==========  ==========

Weighted average shares used in computation
 of earnings per share:
  Basic                            401,422                401,422
                                 ==========             ===========
  Diluted                          425,214                425,214
                                 ==========             ===========

Net cash provided by operating
 activities                                            $  480,963
Purchases of fixed assets, including
 internal-use software
 and Web site development                                 (17,236)
                                                        -----------
Free cash flow                                         $  463,727
                                                        ===========

Net cash provided by (used in) investing
 activities                                            $   93,489
                                                        ===========

Net cash provided by (used in) financing
 activities                                            $ (177,242)
                                                        ===========

                                       Three Months Ended
                                        December 31, 2002
                               -----------------------------------

                               As Reported Adjustments Pro Forma
                                    (1)
                               ----------- ----------- -----------

Net sales                      $1,428,610   $      -  $ 1,428,610
Cost of sales                   1,093,451          -    1,093,451
                                ----------   --------  -----------
Gross profit                      335,159          -      335,159

Operating expenses:
 Fulfillment                      126,559          -      126,559
 Marketing                         37,579          -       37,579
 Technology and content            49,048          -       49,048
 General and administrative        20,015          -       20,015
 Stock-based compensation          35,680    (35,680)           -
 Amortization of other
  intangibles                         913       (913)           -
 Restructuring-related and
  other                            (5,158)     5,158            -
                                ----------   --------  -----------
       Total operating expenses   264,636    (31,435)     233,201
                                ----------   --------  -----------

Income from operations             70,523     31,435      101,958  (2)

Interest income                     6,785          -        6,785
Interest expense                  (36,108)         -      (36,108)
Other income (expense), net         2,747          -        2,747
Remeasurement of 6.875% PEACS
 and other                        (40,596)    40,596            -
                                ----------   --------  -----------
       Total non-operating
        expenses, net             (67,172)    40,596      (26,576)
                                ----------   --------  -----------

Income before equity in losses
 of equity-method investees         3,351     72,031       75,382

Equity in losses of equity-
 method investees, net               (700)       700            -
                                ----------   --------  -----------

Net income                     $    2,651   $ 72,731  $    75,382
                                ==========   ========  ===========

Basic earnings per share       $     0.01   $   0.19  $      0.20
                                ==========   ========  ===========

Diluted earnings per share     $     0.01   $   0.18  $      0.19
                                ==========   ========  ===========

Weighted average shares used in
 computation of earnings
 per share:
  Basic                            383,702                383,702
                                 ==========            ===========
  Diluted                          407,056                407,056
                                 ==========            ===========

Net cash provided by operating
 activities                                           $   372,579
Purchases of fixed assets,
 including internal-use software
 and Web site development                                 (15,516)
                                                       -----------
Free cash flow                                        $   357,063
                                                       ===========

Net cash provided by (used in)
 investing activities                                 $   (36,279)
                                                       ===========

Net cash provided by (used in)
 financing activities                                 $    62,702
                                                       ===========

(1) In accordance with accounting principles generally accepted in the
    United States.

(2) Consolidated segment operating income.

Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.


                           AMAZON.COM, INC.
                  Pro Forma Statements of Operations
                (in thousands, except per share data)
                             (unaudited)

                                        Twelve Months Ended
                                         December 31, 2003
                                 ----------------------------------

                                 As Reported Adjustments Pro Forma
                                      (1)
                                 ----------- ---------- -----------

Net sales                        $5,263,699   $      -  $5,263,699
Cost of sales                     4,006,531          -   4,006,531
                                  ----------   --------  ----------
Gross profit                      1,257,168          -   1,257,168

Operating expenses:
 Fulfillment                        477,032          -     477,032
 Marketing                          122,787          -     122,787
 Technology and content             207,809          -     207,809
 General and administrative          88,302          -      88,302
 Stock-based compensation            87,751    (87,751)          -
 Amortization of other
  intangibles                         2,752     (2,752)          -
 Restructuring-related and other        140       (140)          -
                                  ----------   --------  ----------
       Total operating expenses     986,573    (90,643)    895,930
                                  ----------   --------  ----------

Income from operations              270,595     90,643     361,238 (2)

Interest income                      21,955          -      21,955
Interest expense                   (129,979)         -    (129,979)
Other income, net                     2,808          -       2,808
Remeasurement of 6.875% PEACS and
 other                             (129,661)   129,661           -
                                  ----------   --------  ----------
       Total non-operating
        expenses, net              (234,877)   129,661    (105,216)
                                  ----------   --------  ----------

Income (loss) before equity in
 losses of equity-method
 investees                           35,718    220,304     256,022

Equity in losses of equity-method
 investees, net                        (436)       436           -
                                  ----------   --------  ----------

Income (loss) before change in
 accounting principle                35,282    220,740     256,022

Cumulative effect of change in
 accounting principle                     -          -           -
                                  ----------   --------  ----------

Net income (loss)                $   35,282   $220,740  $  256,022
                                  ==========   ========  ==========

Basic earnings (loss) per share:
 Prior to cumulative effect of
  change in accounting principle $     0.09   $   0.56  $     0.65
 Cumulative effect of change in
  accounting principle                    -          -           -
                                  ----------   --------  ----------
                                 $     0.09   $   0.56  $     0.65
                                  ==========   ========  ==========

Diluted earnings (loss) per
 share:
 Prior to cumulative effect of
  change in accounting principle $     0.08   $   0.53  $     0.61
 Cumulative effect of change in
  accounting principle                    -          -           -
                                  ----------   --------  ----------
                                 $     0.08   $   0.53  $     0.61
                                  ==========   ========  ==========

Weighted average shares used in computation of earnings
 (loss) per share:
  Basic                             395,479               395,479
                                  ==========            ==========
  Diluted                           419,352               419,352
                                  ==========            ==========

Net cash provided by operating
 activities                                            $  392,022
Purchases of fixed assets, including
 internal-use software
 and Web site development                                 (45,963)
                                                        ----------
Free cash flow                                         $  346,059
                                                        ==========

Net cash provided by (used in) investing
 activities                                            $  236,651
                                                        ==========

Net cash provided by (used in) financing
 activities                                            $ (331,986)
                                                        ==========

                                       Twelve Months Ended
                                        December 31, 2002
                              -------------------------------------

                              As Reported  Adjustments   Pro Forma
                                   (1)
                              ----------- ------------- -----------

Net sales                     $3,932,936   $         -  $3,932,936
Cost of sales                  2,940,318             -   2,940,318
                               ----------   -----------  ----------
Gross profit                     992,618             -     992,618

Operating expenses:
 Fulfillment                     392,467             -     392,467
 Marketing                       125,383             -     125,383
 Technology and content          215,617             -     215,617
 General and administrative       79,049             -      79,049
 Stock-based compensation         68,927       (68,927)          -
 Amortization of other
  intangibles                      5,478        (5,478)          -
 Restructuring-related and
  other                           41,573       (41,573)          -
                               ----------   -----------  ----------
       Total operating expenses  928,494      (115,978)    812,516
                               ----------   -----------  ----------

Income from operations            64,124       115,978     180,102 (2)

Interest income                   23,687             -      23,687
Interest expense                (142,925)            -    (142,925)
Other income, net                  5,623             -       5,623
Remeasurement of 6.875% PEACS
 and other                       (96,273)       96,273           -
                               ----------   -----------  ----------
       Total non-operating
        expenses, net           (209,888)       96,273    (113,615)
                               ----------   -----------  ----------

Income (loss) before equity in
 losses of equity-method
 investees                      (145,764)      212,251      66,487

Equity in losses of equity-
 method investees, net            (4,169)        4,169           -
                               ----------   -----------  ----------

Income (loss) before change in
 accounting principle           (149,933)      216,420      66,487

Cumulative effect of change in
 accounting principle                801          (801)          -
                               ----------   -----------  ----------

Net income (loss)             $ (149,132)  $   215,619  $   66,487
                               ==========   ===========  ==========

Basic earnings (loss) per
 share:
 Prior to cumulative effect of
  change in accounting
  principle                   $    (0.40)  $      0.58  $     0.18
 Cumulative effect of change
  in accounting principle           0.01         (0.01)          -
                               ----------   -----------  ----------
                              $    (0.39)  $      0.57  $     0.18
                               ==========   ===========  ==========

Diluted earnings (loss) per
 share:
 Prior to cumulative effect of
  change in accounting
  principle                   $    (0.40)  $      0.57  $     0.17
 Cumulative effect of change
  in accounting principle           0.01         (0.01)          -
                               ----------   -----------  ----------
                              $    (0.39)  $      0.56  $     0.17
                               ==========   ===========  ==========

Weighted average shares used in
 computation of earnings (loss)
 per share:
  Basic                           378,363                  378,363
                                ==========               ==========
  Diluted                         378,363                  399,656
                                ==========               ==========

Net cash provided by operating
 activities                                             $  174,291
Purchases of fixed assets,
 including internal-use
 software and Web site
 development                                               (39,163)
                                                         ----------
Free cash flow                                          $  135,128
                                                         ==========

Net cash provided by (used in)
 investing activities                                   $ (121,684)
                                                         ==========

Net cash provided by (used in)
 financing activities                                   $  106,894
                                                         ==========

(1) In accordance with accounting principles generally accepted in the
    United States.

(2) Consolidated segment operating income.

Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.


                           AMAZON.COM, INC.
                         Segment Information
                            (in thousands)
                             (unaudited)


                         Three Months Ended      Twelve Months Ended
                            December 31,            December 31,
                       ----------------------- -----------------------
                          2003        2002        2003        2002
                        ----------  ----------  ----------  ----------
North America
 Net sales             $1,141,907  $  966,671  $3,258,413  $2,761,457
 Cost of sales            853,253     724,023   2,391,749   2,020,472
                        ----------  ----------  ----------  ----------
 Gross profit             288,654     242,648     866,664     740,985
 Direct segment
  operating expenses      174,383     160,414     583,619     561,318
                        ----------  ----------  ----------  ----------
 Segment operating
  income                  114,271      82,234     283,045     179,667

International
 Net sales                803,865     461,939   2,005,286   1,171,479
 Cost of sales            665,682     369,428   1,614,782     919,846
                        ----------  ----------  ----------  ----------
 Gross profit             138,183      92,511     390,504     251,633
 Direct segment
  operating expenses       99,518      72,787     312,311     251,198
                        ----------  ----------  ----------  ----------
 Segment operating
  income                   38,665      19,724      78,193         435

Consolidated
 Net sales              1,945,772   1,428,610   5,263,699   3,932,936
 Cost of sales          1,518,935   1,093,451   4,006,531   2,940,318
                        ----------  ----------  ----------  ----------
 Gross profit             426,837     335,159   1,257,168     992,618
 Direct segment
  operating expenses      273,901     233,201     895,930     812,516
                        ----------  ----------  ----------  ----------
 Segment operating
  income                  152,936     101,958     361,238     180,102
 Stock-based
  compensation             15,039      35,680      87,751      68,927
 Amortization of other
  intangibles                 141         913       2,752       5,478
 Restructuring-related
  and other                   140      (5,158)        140      41,573
                        ----------  ----------  ----------  ----------

 Income from operations   137,616      70,523     270,595      64,124
 Total non-operating
  expenses, net           (64,462)    (67,172)   (234,877)   (209,888)
 Equity in losses of
  equity-method
  investees, net                -        (700)       (436)     (4,169)
 Cumulative effect of
  change in accounting
  principle                     -           -           -         801
                        ----------  ----------  ----------  ----------

 Net income (loss)     $   73,154  $    2,651  $   35,282  $ (149,132)
                        ==========  ==========  ==========  ==========

Segment Highlights:
 Y / Y net sales growth:
  North America               18%         13%         18%         12%
  International               74          76          71          77
  Consolidated                36          28          34          26
 Y / Y gross profit growth:
  North America               19          11          17          13
  International               49          66          55          78
  Consolidated                27          22          27          24
 Gross margin:
  North America               25          25          27          27
  International               17          20          19          21
  Consolidated                22          23          24          25
 Segment operating margin:
  North America               10           9           9           7
  International                5           4           4           0
  Consolidated                 8           7           7           5
 Net sales mix:
  North America               59          68          62          70
  International               41          32          38          30


Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.


                           AMAZON.COM, INC.
                  Supplemental Net Sales Information
                            (in thousands)
                             (unaudited)


                         Three Months Ended      Twelve Months Ended
                            December 31,            December 31,
                       ----------------------- -----------------------
                          2003        2002        2003        2002
                        ----------  ----------  ----------  ----------
North America
 Media                 $  750,891  $  648,568  $2,269,472  $1,994,949
 Electronics and other
  general merchandise     352,517     289,839     878,519     681,041
 Other                     38,499      28,264     110,422      85,467
                        ----------  ----------  ----------  ----------
                        1,141,907     966,671   3,258,413   2,761,457

International
 Media                    682,741     430,618   1,779,476   1,103,665
 Electronics and other
  general merchandise     120,850      30,959     224,606      65,877
 Other                        274         362       1,204       1,937
                        ----------  ----------  ----------  ----------
                          803,865     461,939   2,005,286   1,171,479

Consolidated
 Media                  1,433,632   1,079,186   4,048,948   3,098,614
 Electronics and other
  general merchandise     473,367     320,798   1,103,125     746,918
 Other                     38,773      28,626     111,626      87,404
                        ----------  ----------  ----------  ----------
                       $1,945,772  $1,428,610  $5,263,699  $3,932,936
                        ==========  ==========  ==========  ==========

Y / Y Net Sales Growth:
North America:
 Media                         16%         11%         14%         10%
 Electronics and other
  general merchandise          22          20          29          18
 Other                         36           7          29          18

International:
 Media                         59          71          61          71
 Electronics and other
  general merchandise         290         193         241         308
 Other                        (24)        (29)        (38)        280

Consolidated:
 Media                         33          29          31          26
 Electronics and other
  general merchandise          48          27          48          26
 Other                         35           7          28          19

Consolidated Net Sales Mix:
 Media                         74          76          77          79
 Electronics and other
  general merchandise          24          22          21          19
 Other                          2           2           2           2

Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.



                           AMAZON.COM, INC.
                     Consolidated Balance Sheets
                (in thousands, except per share data)
                             (unaudited)



                                             December 31, December 31,
                                                 2003         2002
                                              -----------  -----------
ASSETS
Current assets:
  Cash and cash equivalents                  $ 1,102,273  $   738,254
  Marketable securities                          292,550      562,715
                                              -----------  -----------
     Cash, cash equivalents, and marketable
      securities                               1,394,823    1,300,969
  Inventories                                    293,917      202,425
  Accounts receivable, net and other current
   assets                                        132,069      112,282
                                              -----------  -----------
      Total current assets                     1,820,809    1,615,676

Fixed assets, net                                224,285      239,398
Goodwill, net                                     69,121       70,811
Other intangibles, net                               518        3,460
Other equity investments                          14,831       15,442
Other assets                                      32,469       45,662
                                              -----------  -----------
      Total assets                           $ 2,162,033  $ 1,990,449
                                              ===========  ===========

LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:
  Accounts payable                           $   819,811  $   618,128
  Accrued expenses and other current
   liabilities                                   317,730      314,935
  Unearned revenue                                37,844       47,916
  Interest payable                                73,100       71,661
  Current portion of long-term debt and other      4,216       13,318
                                              -----------  -----------
      Total current liabilities                1,252,701    1,065,958

Long-term debt and other                       1,945,439    2,277,305

Commitments and contingencies

Stockholders' deficit:
  Preferred stock, $0.01 par value:
      Authorized shares -- 500,000
      Issued and outstanding shares -- none            -            -
  Common stock, $0.01 par value:
      Authorized shares -- 5,000,000
      Issued and outstanding shares --
       403,354 and 387,906                         4,034        3,879
  Additional paid-in capital                   1,899,398    1,649,946
  Deferred stock-based compensation               (2,850)      (6,591)
  Accumulated other comprehensive income          37,739        9,662

  Accumulated deficit                         (2,974,428)  (3,009,710)
                                              -----------  -----------
      Total stockholders' deficit             (1,036,107)  (1,352,814)
                                              -----------  -----------
          Total liabilities and stockholders'
           deficit                           $ 2,162,033  $ 1,990,449
                                              ===========  ===========

Note: The attached "Financial and Operational Highlights" are an
      integral part of the press release financial statements.


                           AMAZON.COM, INC.
       Supplemental Financial Information and Business Metrics
                 (in millions, except per share data)
                             (unaudited)

----------------------------------------------------------------------
                                                                Y/Y %
                        Q4 2002 Q1 2003 Q2 2003 Q3 2003 Q4 2003 Change
                        ------- ------- ------- ------- ------- ------
Cash Flows and Shares

Operating cash flow --
 Trailing Twelve Months
 (TTM)                  $  174  $  164  $  285  $  284  $  392    125%

Purchases of fixed
 assets (including
 internal-use software
 and Web site
 development) -- TTM    $   39  $   41  $   40  $   44  $   46     17%

Free cash flow
 (operating cash flow
 less purchases of fixed
 assets) -- TTM         $  135  $  123  $  245  $  239  $  346    156%

Common shares and stock-
 based awards
 outstanding               433     432     433     433     433      0%
Common shares
 outstanding               388     392     397     400     403      4%
Stock-based employee
 awards outstanding         45      41      36      33      29   (35%)
Stock-based employee
 awards outstanding -- %
 of common shares
 outstanding                12%     10%      9%      8%      7%   N/A

Results of Operations

Worldwide (WW) net
 sales                  $1,429  $1,084  $1,100  $1,134  $1,946     36%
WW net sales -- Y / Y
 growth, excluding the
 effect of foreign
 exchange rates             25%     22%     30%     30%     29%   N/A
WW net sales --  TTM    $3,933  $4,169  $4,463  $4,747  $5,264     34%
WW net sales shipped
 outside the U.S. -- TTM
 % of net sales             36%     37%     39%     40%     43%   N/A

Gross profit            $  335  $  271  $  274  $  286  $  427     27%
Gross margin -- % of WW
 net sales                23.5%   25.0%   24.9%   25.2%   21.9%   N/A
Gross profit -- TTM     $  993  $1,040  $1,096  $1,165  $1,257     27%
Gross margin -- TTM % of
 WW net sales             25.2%   24.9%   24.6%   24.6%   23.9%   N/A

Fulfillment costs -- %
 of WW net sales           8.9%    9.6%    9.8%    9.4%    8.2%   N/A
Fulfillment costs -- TTM
 % of WW net sales        10.0%    9.7%    9.6%    9.4%    9.1%   N/A

Consolidated direct
 segment operating
 expenses               $  233  $  203  $  207  $  212  $  274     17%
Consolidated direct
 segment operating
 expenses -- TTM        $  813  $  817  $  832  $  855  $  896     10%

Consolidated segment
 operating income       $  102  $   67  $   67  $   74  $  153     50%
Consolidated segment
 operating margin -- %
 of WW net sales           7.1%    6.2%    6.1%    6.5%    7.9%   N/A
Consolidated segment
 operating income --
  TTM                   $  180  $  223  $  264  $  310  $  361    101%
Consolidated segment
 operating margin -- TTM
 % of WW net sales         4.6%    5.3%    5.9%    6.5%    6.9%   N/A

GAAP operating income   $   71  $   39  $   42  $   52  $  138     95%
GAAP operating margin --
 % of WW net sales         4.9%    3.6%    3.8%    4.6%    7.1%   N/A
GAAP operating income --
 TTM                    $   64  $  102  $  142  $  204  $  271    322%
GAAP operating margin --
 TTM % of WW net sales     1.6%    2.4%    3.2%    4.3%    5.1%   N/A

Pro forma net income    $   75  $   40  $   42  $   48  $  125     66%
Diluted pro forma net
 income per share       $ 0.19  $ 0.10  $ 0.10  $ 0.11  $ 0.29    N/A
Pro forma net income --
 TTM                    $   66  $  112  $  158  $  206  $  256    285%

GAAP net income (loss)  $    3  $  (10) $  (43) $   16  $   73    N/A
GAAP net income (loss)
 per share              $ 0.01  $(0.03) $(0.11) $ 0.04  $ 0.17    N/A
GAAP net income (loss)
 -- TTM                 $ (149) $ (136) $  (86) $  (35) $   35    N/A

North America segment:
  Net sales             $  967  $  705  $  703  $  709  $1,142     18%
  Net sales -- TTM      $2,761  $2,845  $2,961  $3,083  $3,258     18%
  Gross profit          $  243  $  187  $  190  $  201  $  289     19%
  Gross margin -- % of
   North American net
   sales                    25%     27%     27%     28%     25%   N/A
  Gross profit -- TTM   $  741  $  754  $  774  $  821  $  867     17%
  Gross margin -- TTM %
   of North America net
   sales                    27%     27%     26%     27%     27%   N/A
  Operating income      $   82  $   52  $   55  $   63  $  114     39%
  Operating margin -- %
   of North America net
   sales                     9%      7%      8%      9%     10%   N/A
  Operating income --
   TTM                  $  180  $  196  $  215  $  251  $  283     58%
  Operating margin --
   TTM % of North
   America net sales         7%      7%      7%      8%      9%   N/A
------------------------------- ------- ------- ------- ------- ------
Note:  The attached "Financial and Operational Highlights" are an
integral part of this Supplemental Financial Information and Business
Metrics.


                           AMAZON.COM, INC.
       Supplemental Financial Information and Business Metrics
 (in millions, except inventory turnover, accounts payable days, and
                            employee data)
                             (unaudited)

----------------------------------------------------------------------
                                                                Y/Y %
                        Q4 2002 Q1 2003 Q2 2003 Q3 2003 Q4 2003 Change
                        ------- ------- ------- ------- ------- ------
International segment:
  Net sales             $  462  $  379  $  397  $  425  $  804     74%
  Net sales -- Y / Y
   growth, excluding the
   effect of foreign
   exchange rates           62%     45%     57%     50%     54%   N/A
  Net sales -- TTM      $1,172  $1,324  $1,502  $1,663  $2,005     71%
  Gross profit          $   93  $   84  $   84  $   85  $  138     49%
  Gross margin -- % of
   International net
   sales                    20%     22%     21%     20%     17%   N/A
  Gross profit -- TTM   $  252  $  286  $  322  $  345  $  391     55%
  Gross margin -- TTM %
   of International net
   sales                    21%     22%     21%     21%     19%   N/A
  Operating income      $   20  $   16  $   13  $   11  $   39     96%
  Operating margin -- %
   of International net
   sales                     4%      4%      3%      3%      5%   N/A
  Operating income --
   TTM                  $    0  $   27  $   49  $   59  $   78    N/A
  Operating margin --
   TTM % of
   International net
   sales                     0%      2%      3%      4%      4%   N/A

Supplemental North
 America Segment Net
 Sales:
  Media                 $  649  $  517  $  499  $  502  $  751     16%
  Media -- TTM          $1,995  $2,041  $2,101  $2,167  $2,269     14%
  Electronics and other
   general merchandise  $  290  $  168  $  177  $  180  $  353     22%
  Electronics and other
   general merchandise
   -- TTM               $  681  $  722  $  769  $  816  $  879     29%
  Other                 $   28  $   19  $   26  $   27  $   38     36%
  Other -- TTM          $   85  $   82  $   91  $  100  $  110     29%

Supplemental
 International Segment
 Net Sales:
  Media                 $  431  $  356  $  366  $  375  $  683     59%
  Media -- TTM          $1,104  $1,245  $1,402  $1,527  $1,779     61%
  Electronics and other
   general merchandise  $   31  $   23  $   31  $   50  $  121    290%
  Electronics and other
   general merchandise
   -- TTM               $   66  $   77  $   99  $  135  $  225    241%
  Other                 $    0  $    0  $    0  $    0  $    0   (24%)
  Other -- TTM          $    2  $    2  $    1  $    1  $    1   (38%)

Supplemental Worldwide
 Net Sales:
  Media                 $1,079  $  873  $  865  $  877  $1,434     33%
  Media -- TTM          $3,099  $3,286  $3,503  $3,695  $4,049     31%
  Electronics and other
   general merchandise  $  321  $  191  $  209  $  230  $  473     48%
  Electronics and other
   general merchandise
   -- TTM               $  747  $  799  $  868  $  951  $1,103     48%
  Other                 $   29  $   20  $   26  $   27  $   39     35%
  Other -- TTM          $   87  $   84  $   93  $  101  $  112     28%

Balance Sheet

Cash and marketable
 securities             $1,301  $1,083  $  989  $1,065  $1,395      7%

Inventory, net          $  202  $  173  $  178  $  242  $  294     45%
Inventory -- % of TTM
 net sales                   4%      4%      4%      4%      4%   N/A
Inventory turnover --
 TTM                      19.3    19.7    20.2    18.9    18.4    (5%)

Fixed assets, net       $  239  $  228  $  222  $  221  $  224    (6%)

Accounts payable days --
 ending                     52      44      49      54      50    (5%)

Other

Employees
(full-time and
 part-time)              7,500   7,700   7,600   7,900   7,800      4%
----------------------------------------------------------------------
Note: The attached "Financial and Operational Highlights" are an
integral part of this Supplemental Financial Information and Business
Metrics.



AMAZON.COM, INC.

Financial and Operational Highlights

(unaudited)

Fourth Quarter 2003 Results of Operations (comparisons are with the equivalent period of the prior year, unless otherwise stated)

Net Sales

-- Shipping revenue, which excludes amounts earned from

third-party sellers, was approximately ap·prox·i·mate  
adj.
1. Almost exact or correct: the approximate time of the accident.

2.
 $137 million, up 13%

from $121 million.

Gross Profit

-- Gross profit benefited by approximately $17 million, and

consolidated segment operating income by approximately $6

million, from changes in foreign exchange rates compared with

fourth quarter 2002.

-- Shipping loss was approximately $56 million, up from a loss of

$30 million. We continue to measure our shipping results

relative to their effect on our overall financial results and

intend to continue providing our customers with free shipping

offers.

Fulfillment

-- Fulfillment costs represent those costs incurred in operating

and staffing our fulfillment and customer service centers,

credit card fees and bad debt costs, including costs

associated with our guarantee for certain third-party seller

transactions. Fulfillment costs also include amounts paid to

third-parties, who assist us in fulfillment and customer

service operations.

-- Certain of our fulfillment-related costs incurred on behalf of

other businesses, such as Toysrus.com and Target, are

classified as cost of sales rather than fulfillment.

-- Credit card fees associated with third-party seller

transactions represent a significant percentage relative to

commission amounts earned, and as a result, negatively affect

fulfillment as a percentage of net sales.

Stock-Based Compensation

-- We granted less than a half million stock awards during the

quarter with vesting Vesting

The process by which employees accrue non-forfeitable rights over employer contributions that are made to the employee's qualified retirement plan account.

Notes:
 periods generally ranging from three to

six years.

-- At December 31, 2003, there were 29 million stock awards

outstanding, which are excluded from common stock outstanding,

consisting of 25 million stock options ($12 average exercise

price) and 4 million restricted stock units Restricted stock units

Similar to restricted stock. However, the unit represents a promise that employees will receive stock in the future. The units do not pay dividends until the stock is vested.
. There are also 1

million shares of restricted stock, which are included in

common stock outstanding.

-- Since October October: see month.  2002, we have awarded restricted stock units as

our primary form of stock-based compensation. Restricted stock

units, under fixed accounting, are generally measured at fair

value on the date of grant based on the number of shares

granted and the quoted price of our common stock. Such value

is recognized as an expense over the corresponding service

period. To the extent that restricted stock units are

forfeited for·feit  
n.
1. Something surrendered or subject to surrender as punishment for a crime, an offense, an error, or a breach of contract.

2. Games
a.
 prior to vesting, the corresponding previously

recognized expense is reversed as an offset to stock-based

compensation.

-- At December 31, 2003, 1 million stock awards were subject to

variable accounting. Stock option grants after December 31,

2002 are subject to variable accounting treatment. Under

variable stock award accounting, we will incur To become subject to and liable for; to have liabilities imposed by act or operation of law.

Expenses are incurred, for example, when the legal obligation to pay them arises. An individual incurs a liability when a money judgment is rendered against him or her by a court.
 unpredictable

charges or credits dependent on the fluctuations in market

prices of our common stock, which we are unable to forecast.

For example, if at the end of any quarter the quoted price of

our common stock is lower than the quoted price at the end of

the previous quarter, or to the extent previously-recorded

amounts relate to unvested portions of awards that were

cancelled can·cel  
v. can·celed also can·celled, can·cel·ing also can·cel·ling, can·cels also can·cels

v.tr.
1. To cross out with lines or other markings. See Synonyms at erase.

2.
, compensation expense associated with variable

accounting will be recalculated using the cumulative expense

method and may result in a net benefit to our results of

operations.

-- "Stock-based compensation" consisted of $6 million for stock

awards under variable accounting and $9 million for stock

awards under fixed accounting. "Stock-based compensation"

includes matching stock contributions under our 401(k) program

but excludes payroll tax Payroll Tax

Tax an employer withholds and/or pays on behalf of their employees based on the wage or salary of the employee. In most countries, including the U.S., both state and federal authorities collect some form of payroll tax.
 expense resulting from exercises of

stock-based awards.

Restructuring-Related and Other

-- In first quarter 2001 we announced and began implementation of

our operational restructuring restructuring - The transformation from one representation form to another at the same relative abstraction level, while preserving the subject system's external behaviour (functionality and semantics).  plan. The restructuring is

complete; however, we may periodically adjust our

restructuring-related estimates in the future, if necessary.

-- Cash payments resulting from our operational restructuring

were $3 million, compared with $11 million in fourth quarter

2002.

-- We estimate, based on currently available information, the

remaining net cash outflows associated with

restructuring-related leases and other commitments will be $10

million in 2004, and $20 million thereafter. Amounts due

within 12 months are included within "Accrued expenses Accrued Expense

An accounting expense recognized in the books before it is paid for. It is a liability, usually current. These expenses are typically periodic and documented upon a company's balance sheet due to the high probability of collection.
 and

other current liabilities Other Current Liabilities

A balance sheet entry used by companies to group together current liabilities that are not assigned to common liabilities such as debt obligations or accounts payable.
" and the remaining amounts within

"Long-term debt and other" on our balance sheet. These amounts

are net of anticipated sublease sublease n. the lease of all or a portion of premises by a tenant who has leased the premises from the owner. A sublease may be prohibited by the original lease, or require written permission from the owner.  income of approximately $39

million (we have signed sublease agreements on $15 million in

future income) on gross lease and other obligations of $69

million.

Remeasurement of 6.875% PEACS and Other

-- "Remeasurement of 6.875% PEACS and other" primarily consisted

of foreign-currency losses on remeasurement of 6.875% PEACS

from Euros to U.S. Dollars of $65 million, compared with $38

million in fourth quarter 2002.

-- Other includes a $36 million gain from remeasurement of

intercompany balances, corresponding with a decision reached

during the fourth quarter of 2003, that intercompany balances

denominated in foreign currencies would be repaid amongst

subsidiaries.

-- In connection with our November 24, 2003 redemption The liberation of an estate in real property from a mortgage.

Redemption is the process by which land that has been mortgaged or pledged is bought back or reclaimed. It is accomplished through a payment of the debt owed or a fulfillment of the other conditions.
 of $200

million of our 4.75% Convertible Subordinated Notes due 2009,

we recorded a charge of $9 million representing a 2.85%

premium and approximately $3 million of remaining deferred

issuance charges.

Income Taxes

-- At December 31, 2003, we had net operating loss carryforwards Net operating loss carryforwards

Application of losses to offset earnings in future years.


(NOLs) of approximately $2.9 billion related to U.S. federal,

state and foreign jurisdictions. Utilization utilization,
n 1. the extent to which a given group uses a particular service in a specified period. Although usually expressed as the number of services used per year per 100 or per 1000 persons eligible for the service, utilization rates may be
 of NOLs, which

begin to expire expire /ex·pire/ (ek-spi´er)
1. to exhale.

2. to die.


ex·pire
v.
1. To breathe one's last breath; die.

2. To exhale.
 at various times starting in 2010, may be

subject to certain limitations. Approximately $1.6 billion of

our NOLs relate to tax deductible That which may be taken away or subtracted. In taxation, an item that may be subtracted from gross income or adjusted gross income in determining taxable income (e.g., interest expenses, charitable contributions, certain taxes).  stock-based compensation in

excess of amounts recognized for financial reporting purposes

-- to the extent that any of this amount is realized for tax

purposes but not financial reporting purposes, the resulting

benefit will be credited to stockholders' equity Stockholders' Equity

The portion of the balance sheet that includes capital received from investors in exchange for stock (paid-in capital), donated capital, and retained earnings. This is equal to total assets minus liabilities, preferred stock and intangible assets.
, rather than

results of operations.

Net Income (Loss)

-- We are unable to forecast the effect on our future reported

results of certain items, including the stock-based

compensation associated with variable accounting treatment and

the gain or loss associated with the remeasurement of our

6.875% PEACS and intercompany balances that results from

fluctuations in foreign exchange rates. These items

represented significant quarterly charges and gains during

2003 and may result in significant charges or gains in future

periods.

-- Although we reported net income for fourth quarter 2003, we

believe that this net income result should not be viewed as a

material positive event and is not necessarily predictive of

future reported results for a variety of reasons. For example,

had we not changed our intent as to the settlement of

intercompany balances during the fourth quarter, we would have

had a net loss of less than half a million for the year and

our net income for the fourth quarter would have been reduced

by almost 50%.

Cash Flows and Balance Sheet

-- Operating cash flows and free cash flows can be volatile With regard to computer memory, it means "temporary" and not "highly changeable," which is the usual meaning of the word. See volatile memory.

1. (programming) volatile - volatile variable.
2. (storage) volatile - See non-volatile storage.
 and

are sensitive to many factors, including changes in working

capital. Working capital at any specific point in time is

subject to many variables, including world events,

seasonality, the timing of expense payments, discounts offered

by vendors, vendor payment terms and fluctuations in foreign

exchange rates.

-- Our cash, cash equivalents and marketable securities Marketable Securities

Very liquid securities that can be converted into cash quickly at a reasonable price.

Notes:
Marketable securities are very liquid as they tend to have maturities less than one year, and the rate at which these securities can be bought or sold has
 of $1.4

billion, at fair value, primarily consist of cash, commercial

paper and short-term Short-term

Any investments with a maturity of one year or less.


short-term

1. Of or relating to a gain or loss on the value of an asset that has been held less than a specified period of time.
 securities, U.S. Treasury U.S. Treasury

Created in 1798, the United States Department of the Treasury is the government (Cabinet) department responsible for issuing all Treasury bonds, notes and bills. Some of the government branches operating under the U.S. Treasury umbrella include the IRS, U.S.
 notes and bonds

and asset-backed and agency securities.

-- We have pledged pledge  
n.
1. A solemn binding promise to do, give, or refrain from doing something: signed a pledge never to reveal the secret; a pledge of money to a charity.

2.
a.
 approximately $87 million of our marketable Marketable are securities that can be easily converted into cash. Such securities will generally have highly liquid markets allowing the security to be sold at a reasonable price very quickly.

securities as collateral collateral (kəlăt`ərəl), something of value given or pledged as security for payment of a loan. Collateral consists usually of financial instruments, such as stocks, bonds, and negotiable paper, rather than physical goods, although  for property leases and other

contractual obligations, compared with $121 million at

December 31, 2002.

-- "Unearned revenue Unearned Revenue

When an individual or company receives money for a service or product that has yet to be fulfilled.

Notes:
For example, prepayment on a lease contract - the revenue is a liability until it has been earned.
See also: Earned Income, Passive Income
" is recorded when payments are received from

third parties in advance of us providing the associated

service.

-- "Accrued expenses and other current liabilities" includes,

among other things, liabilities for gift certificates,

marketing activities, and workforce costs, including accrued

payroll payroll

a list of employees, their salary rates, tax deductions, amounts paid, payroll tax, long service leave entitlements.
, vacation VACATION. That period of time between the end of one term and beginning of another. During vacation, rules and orders are made in such cases as are urgent, by a judge at his chambers. , and other benefits.

-- "Long-term debt and other" primarily includes the following

(in millions):

-0-


                                     Principal   Interest  Principal
                                    at Maturity     Rate   Due Date
                                   ----------------------------------

    Convertible Subordinated Notes  $  1,050 (1)   4.750%  February
                                                               2009
    PEACS                                870 (2)   6.875%  February
                                      -----------              2010
                                    $  1,920 (3)
                                      ===========

   (1) Convertible at the holders' option into our common stock at
       $78.0275 per share. We have the right to redeem the
       Convertible Subordinated Notes, in whole or in part, at a
       redemption price of 102.85% of the principal, which decreases
       every February by 47.5 basis points until maturity, plus any
       accrued and unpaid interest. In February 2004 we will redeem
       $150 million of our 4.75% Convertible Subordinated Notes for
       face value plus a 2.375% premium, which will result in a
       $6 million charge to "Remeasurement of 6.875% PEACS and
       other" in our first quarter GAAP results, consisting of the
       $4 million premium and $2 million of unamortized debt issue
       costs.

   (2) Euro 690 million principal amount, convertible at the holders'
       option into our common stock at Euro 84.883 per share. The U.S.
       Dollar equivalent principal, interest, and conversion price
       fluctuates based on the Euro/U.S. Dollar exchange ratio. We
       have the right to redeem the PEACS, in whole or in part, by
       paying the Euro 690 million, plus any accrued and unpaid
       interest. Because we do not hedge any portion of the PEACS,
       we have interest expense exposure to fluctuations in the
       Euro/US dollar exchange ratio.

   (3) The "if converted" number of shares associated with each of
       our convertible debt instruments (approximately 22 million
       total shares) are excluded from diluted shares as their effect
       is anti-dilutive. We have a program to repurchase or redeem up
       to an additional $500 million of our remaining outstanding
       convertible debt over time.



Certain Definitions and Other

-- We present segment information along two lines: North America

and International. We measure operating results of our

segments using an internal performance measure of direct

segment operating expenses Operating expenses

The amount paid for asset maintenance or the cost of doing business, excluding depreciation. Earnings are distributed after operating expenses are deducted.
 that excludes stock-based

compensation, amortization of goodwill and other intangibles,

and restructuring-related and other charges, each of which is

not allocated to segment results. All other centrally-incurred

operating costs operating costs nplgastos mpl operacionales  are fully allocated to segment results. Our

operating results, particularly for the International segment,

are affected by movements in foreign exchange rates.

-- The North America segment consists of amounts earned from

retail sales of consumer products through www.amazon.com and

www.amazon.ca (including from third-party sellers), from North

America America [for Amerigo Vespucci], the lands of the Western Hemisphere—North America, Central (or Middle) America, and South America. The world map published in 1507 by Martin Waldseemüller is the first known cartographic use of the name.  focused Syndicated Stores, such as www.cdnow CDNOW.com was an online retailer, founded in February 1994 by twin brothers Jason Olim and Matthew Olim of Ambler, Pennsylvania. CDNOW was initially launched as a telnet (text-only) service in August 1994, and then as a website in September 1994. .com, our

mail-order mail order
n.
An order for goods to be shipped through the mail.



mail-or
 tool catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C.  and from non-retail activities such as

North America focused Merchant.com, marketing and promotional

agreements.

-- The International segment consists of amounts earned from

retail sales of consumer products through www.amazon.co.uk,

www.amazon.de, www.amazon.fr and www.amazon.co.jp (including

from third-party sellers), from internationally focused

Syndicated Stores and from non-retail activities such as

internationally focused marketing and promotional agreements.

This segment includes export sales from www.amazon.co.uk,

www.amazon.de, www.amazon.fr and www.amazon.co.jp (including

export sales from these sites to customers in the U.S. and

Canada), but excludes export sales from www.amazon.com and

www.amazon.ca.

-- We provide supplemental revenue information within each

segment for three categories: "Media," "Electronics and other

general merchandise" and "Other." Media consists of amounts

earned from retail sales from all sellers of books, music,

DVD/video, magazine subscriptions, software, video games See video game console.  and

video game consoles This is a list of video game consoles by the era they appeared in. Eras are named based on the dominant console type of the era (even though not all consoles of those eras are of the same type). Some eras are referred to based on how many bits a major console could process. . Electronics and other general merchandise

consists of amounts earned from retail sales from all sellers

of items not included in Media, such as electronics and

office, kids and baby, home and garden, apparel, sporting

goods, gourmet food, jewelry and health and personal care. The

Other category consists of non-retail activities, such as the

Merchant.com program and miscellaneous marketing and

promotional activities.

-- All references to customers mean customer accounts, which are

unique e-mail addresses See Internet address.

e-mail address - electronic mail address
, established either when a customer's

initial order is shipped or when a customer orders from

certain third-party sellers on our Web sites. Customer

accounts include customers of Amazon Marketplace Amazon Marketplace ( i.e:Third-party Marketplace ) is Amazon.com's fixed-price online marketplace that allows sellers to survey their goods alongside Amazon's offerings. Buyers can buy new and used items sold directly by a third party through Amazon. , Auctions and

zShops and our Merchants@ and Syndicated Stores Programs, but

exclude Merchant.com Program customers, Amazon.com Payments

customers, our catalog customers and the customers of select

companies with whom we have a technology alliance or marketing

and promotional relationships. A customer is considered active

upon placing an order.

-- All references to units mean units sold (net of returns and

cancellations) by us and third-party sellers at Amazon.com

domains worldwide -- such as www.amazon.com, www.amazon.ca,

www.amazon.fr, www.amazon.co.uk, www.amazon.de and

www.amazon.co.jp -- and at Syndicated Stores domains, as well

as Amazon.com-owned items sold at non-Amazon.com domains, such

as books, music and DVD/video items ordered from Amazon.com's

store at www.target.com. Units do not include Amazon.com gift

certificates.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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