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Alzheimer Contact Center Goes 24/7 With Help From National Alzheimer Association.


Business Editors & Healthcare Writers

ATLANTA--(BUSINESS WIRE)--May 7, 2001

The Greater Georgia Georgia, country, Asia
Georgia (jôr`jə), Georgian Sakartvelo, Rus. Gruziya, officially Republic of Georgia, republic (2005 est. pop. 4,677,000), c.26,900 sq mi (69,700 sq km), in W Transcaucasia.
 Chapter of the Alzheimer's Association The Alzheimer's Association, incorportated on April 10, 1980 as the Alzheimer’s Disease and Related Disorders Association, Inc., is a non-profit American voluntary health organization which focuses on care, support and research for Alzheimer's disease.  will offer around the clock toll-free helpline helpline
Noun

a telephone line set aside for callers to contact an organization for help with a problem

helpline nteléfono de asistencia al público

 assistance throughout Georgia beginning May 7th.

The 24-hour helpline offers support and assistance to caregivers in the middle of the night, on weekends, and during daytime Daytime may refer to:
  • Daytime (astronomy), the time between sunrise and sunset, on Earth or elsewhere
  • The DAYTIME protocol, used on computer networks
  • Daytime television
  • Daytime (album), a single by the German band Jane

 hours. The toll-free number is 800.272.3900.

"Being part of a 24-hour helpline will improve our services greatly and assist us in reaching more caregivers in our community," John Thames Thames, river, Canada
Thames (tĕmz), river, c.160 mi (260 km) long, rising NW of Woodstock, S Ont., Canada, and flowing SW past London and Chatham to Lake St. Clair.
, helpline and volunteer manager, remarked. "For instance, we will be able to better serve caregivers who speak other languages, through the use of a translation service, and provide 'experts' in the fields of nursing and social work to help caregivers through their difficult times. These services were previously unavailable through our local chapter."

Long distance caregivers will benefit tremendously with this service. If caregivers live out of state they can contact the Georgia chapter for help. Caregivers in Georgia with a loved one with Alzheimer's Noun 1. Alzheimer's - a progressive form of presenile dementia that is similar to senile dementia except that it usually starts in the 40s or 50s; first symptoms are impaired memory which is followed by impaired thought and speech and finally complete helplessness  in another state can speak personally with a representative to get information on services in other areas of the country through this new program.

There are two services that will allow callers to talk live with an Alzheimer representative any time of day or night. If they need to ask a general question or request information, they can talk to a call specialist. If they need to work through an issue or problem, they can speak to a care consultant or be linked to another qualified professional.

"The contact center can offer suggestions to a caregiver care·giv·er
n.
1. An individual, such as a physician, nurse, or social worker, who assists in the identification, prevention, or treatment of an illness or disability.

2.
 who may have a difficult situation at 2 o'clock in the morning and think that a trip to the hospital is necessary. The representative may be able to offer a solution that would keep them from having to go to the emergency room," John Thames remarked. "The situation may seem life threatening to the caregiver, because he or she is under so much stress over the situation. It helps to have someone who has extensive training with such situations and is not personally involved and in the middle of the situation."

For more information about the Georgia Alzheimer's Contact Center, call John Thames at 404.728.1181.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 7, 2001
Words:370
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