Altiris Recognized as a 'Leader' in the Small Enterprise Service Desk Management Market by Independent Research Firm; Altiris Also Ranked a 'Strong Performer' in the Large Enterprise Service Desk Management Market.SALT LAKE CITY -- Altiris Inc. (Nasdaq: ATRS ATRS Arkansas Teacher Retirement System ATRS Automated Transport and Retrieval System ATRS Aerial Targets Squadron ATRS Automated Trouble Reporting System ATRS Arkansas Therapeutic Recreation Society ATRS Automatic Turbine Run-up System ), a pioneer of service-oriented management software, is positioned as a "leader" in The Forrester Wave: Service Desk Management Tools, Q1 2006 report. Altiris(R) Helpdesk Solution(TM) is ranked as a "leader" in the Wave for Small Enterprise Service Desk Management Tools and as a "strong performer" in the Wave for Large Enterprise Service Desk Management Tools. Chip Gliedman, Forrester vice president, wrote, "Altiris, a rapidly growing player in the asset and systems management market, offers a full-featured service management solution in conjunction with the company's asset and life-cycle tools. As a result, the product is particularly strong in asset and configuration management."(a) Forrester also gives Altiris positive marks for providing integrated "remote control, desktop backup and recovery, network management, and security management" from Helpdesk Solution. Carine CARINE is a first-order classical logic automated theorem prover. CARINE is a resolution based theorem prover initially built for the study of the enhancement effects of the strategies delayed clause-construction (DCC) and attribute sequences (ATS) in a depth-first search Clark, Altiris VP of marketing, said, "The unique functionality of Altiris Helpdesk Solution reflects the market's demand for integrated service and configuration management. As a leader in service-oriented management, Altiris has pioneered the integration of remediation tools directly into the service desk console for rapid resolution times and increased business productivity." Helpdesk Solution helps elevate el·e·vate tr.v. ele·vat·ed, ele·vat·ing, ele·vates 1. To move (something) to a higher place or position from a lower one; lift. 2. To increase the amplitude, intensity, or volume of. 3. the role of the service desk by uniting disparate organizations and processes through common data and ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). best practices. Altiris provides service desk staff with integrated systems management tools for the remote resolution of virtually any issue through automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. , task-oriented processes. Helpdesk Solution is built on the latest Web and database technologies, making it fast, flexible, and easy to implement and manage. Helpdesk Solution provides significant commonality com·mon·al·i·ty n. pl. com·mon·al·i·ties 1. a. The possession, along with another or others, of a certain attribute or set of attributes: a political movement's commonality of purpose. with other Altiris solutions, and helps customers save on training and ongoing administration costs. Licensing and Availability Altiris Helpdesk Solution, Altiris Service and Asset Management Suite(TM) and other Altiris solutions are now available. For more information, please contact a local Altiris sales representative by visiting www.altiris.com/sales. For more information about the Forrester Wave, please visit www.forrester.com. About Altiris Altiris Inc. is a leading provider of service-oriented management software that enables IT organizations to easily manage, secure and service heterogeneous IT assets. Flexible solutions from Altiris help IT align services to drive business objectives, deliver audit-ready security, automate To turn a set of manual steps into an operation that goes by itself. See automation. tasks, and reduce the cost and complexity of management. For more information, visit www.altiris.com. Altiris is a registered trademark of Altiris Inc. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and in other countries. Helpdesk Solution and Service and Asset Management Suite are trademarks of Altiris Inc. The other company names or products mentioned are or may be trademarks of their respective owners. The Forrester Wave is copyrighted by Forrester Research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
(a) Forrester Research Inc., "Altiris Provides an Integrated Service Desk Management Suite for Midsize Organizations," Chip Gliedman, John Ragsdale, Ian Schuler, Elisse Gaynor, Feb. 17, 2006. |
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