AltiGen Participates in the Microsoft Certified Solution Provider Alliance Program; AltiGen Offers Microsoft Certified Solution Providers Special Benefits Under The MCSP Alliance Program.FREMONT, Calif.--(BUSINESS WIRE)--Nov. 12, 1998--AltiGen Communications, Inc., a leading provider of computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration (CT) solutions, today announced that the building blocks for its' popular all-in-one AltiServ telecom server are available to the Microsoft channel via the Microsoft Certified See certification. Solution Provider (MCSP MCSP Microsoft Certified Solution Provider MCSP Merlin Capability Sustainment Plus MCSP Member of the Chartered Society of Physiotherapists (UK) MCSP melanoma chondroitin sulfate proteoglycan MCSP Master Certified Sales Professional ) Alliance program. AltiGen is helping pioneer availability of all-in-one communications platforms through the MCSP Alliance. As part of the program, AltiGen is offering special product promotions and benefits to MCSPs, which will provide them with additional exposure to the entire AltiGen product line and flourishing Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. communications market. AltiGen's all-in-one solution displaces outdated key telephone and PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). systems with a single platform that delivers full PBX functionality plus voice-mail, automatic call distribution (ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. ), auto-attendant, e-mail, and Internet integration. "We are delighted and proud to have been selected by Microsoft to participate in the MCSP Alliance," said Gary Andresen, Vice President of Marketing for AltiGen Communications. "This program is quite beneficial to all parties involved. It exposes quality products to Microsoft channel members and will elicit appropriate inquiries when there is a fit with the strategies of individual MCSPs." ABOUT THE MCSP ALLIANCE PROGRAM The Microsoft Certified Solution Provider (MCSP) Alliance is a Microsoft-sponsored affiliation of product and service companies brought together for the benefit of MCSPs. MCSPs receive access to new products, gain awareness of expanded business opportunities, and receive enhanced value through specialized and discounted offers provided by MCSP Alliance participants. Currently, there are more than 18,000 channel organizations in the MCSP program. MCSPs seeking more information on how to take advantage of the offers available through the MCSP Alliance can visit the private MCSP Online Web site at http://www.microsoft.com/mcsp/, or send correspondence to alliance@microsoft.com. ABOUT THE MCSP PROGRAM Microsoft Certified Solution Providers are independent organizations working with Microsoft that include a wide range of companies, such as systems integrators, customer application developers, installation and deployment service providers, business consultants and training organizations. MCSPs add value by offering their customers a full range of services, including Internet, Intranet, and e-commerce solutions, line-of-business applications, and client/server implementations. For more information on the MCSP program, visit http://www.microsoft.com/mcsp/. About AltiGen AltiGen Communications, Inc., is the leading provider of "All-in-One" telecommunication servers. Its products represent the convergence of computers, telephone systems and the Internet into a single Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. NT-based platform. AltiGen provides advanced PBX, voice mail, auto-attendant and e-mail functionality, plus ACD and the ability to integrate with the Internet to provide computer telephony integration Computer Telephony Integration - Computer Telephone Integration functions on a global basis. AltiServ(TM) allows users to improve customer service and simplify communications for all employees, especially mobile workers and telecommuters. Computer Telephony Magazine awarded AltiGen a "Product of the Year" for 1996 as did CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. Magazine in 1997. AltiGen has also received several "Best of Show" awards, PC Week's 1998 Analyst's Choice Award and most recently Editors Choice and Best Voice Integration Product awards from CMP CMP (cytidine monophosphate): see cytosine. (1) (CMP Media LLC, Manhasset, NY, www.cmp.com) Part of United Business Media, CMP is a leading integrated media company that offers a wide variety of publications and services in the information Media in the U.K. For more information, visit the AltiGen web site at http://www.altigen.com. |
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