AltiGen Computer Telephony Solutions Brought to Japanese Market by NTT and Kanematsu.FREMONT, Calif.--(BUSINESS WIRE)--June 4, 1998-- Alliance Focuses on Product Localization Customizing software and documentation for a particular country. It includes the translation of menus and messages into the native spoken language as well as changes in the user interface to accommodate different alphabets and culture. See internationalization and l10n. , Channel Development and Promotion of Open Standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced AltiGen Communications, Inc., a leading provider of computer telephony See CTI, VoIP and IP telephony. Computer Telephony - Computer Telephone Integration (CT) platform solutions, today announced it has entered into a partnership with both Nippon Telephone & Telegraph (NTT NTT Nippon Telegraph and Telephone Corporation NTT New Technology Telescope NTT National Technology Transfer, Inc NTT Name That Tune (TV game show) NTT National Tree Trust NTT Number Theoretic Transform ) and Kanematsu Semiconductor Corporation (Kanematsu), one of the largest trading companies in Japan. Under the terms of the agreements, Kanematsu will sell the AltiGen components that are used to build AltiServ systems, namely Quantum boards and AltiWare software throughout Japan, leveraging their established system integrators. NTT will resell AltiGen's award-winning AltiServ TM telecom solution through its network of computer dealers. Both companies are taking orders with July delivery dates. AltiGen's products target Japan's growing market of CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. , especially small-to-medium sized business and call centers. The telecom server provides the hardy telecommunications features and functionality most requested by small businesses. With this announcement, companies in Japan with up to 150 telephones will be able to implement the industry's most robust and flexible communications system In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. . AltiGen products provide traditional telephone system functionality as well as automated-attendant service, voice messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. , automatic call distribution (ACD (Automatic Call Distributor) A computerized phone system that responds to the caller with a voice menu and connects the call to the appropriate agent. It can also distribute calls equally to agents. ) and electronic mail--all on a PC or server running Microsoft's Windows NT. "AltiGen has been working closely with NTT and Kanematsu for more than six months localizing our hardware and software to meet the special requirements of the Japanese market," said Gilbert Hu, president of AltiGen. "I am very proud of what our companies have accomplished in preparation for our entry into the Asia Pacific market. We are confident that this will be a very successful venture for all participants." "We anticipate strong growth for the open platform solutions that computer-based telephone systems provide," said Mr. Takeshi Mochizuki, general manager and president of NTT's Fanet division. "Unlike traditional closed proprietary phone systems, AltiGen's platform offers our dealers a bridge into the exciting computer telephony industry so they can leverage their expertise in telecommunications and computers." "PC-based computer telephony solutions offer a huge business opportunity for Kanematsu and our dealer network," said Mr. Shinya, president of Kanematsu Semiconductor Corporation. "Instead of turn-key platforms, we will sell localized Quantum boards and AltiWare to our dealers, who will then build AltiServ systems to meet the specific needs of their customers." AltiGen Products Provide Flexible, Cost-Effective Solutions An AltiServ system is the combination of a PC/Server running Windows NT, plus AltiGen's AltiWare software and "All-in-One" Quantum board to provide advanced computer telephone integration technology with unparalleled flexibility, scalability and cost-effectiveness for small businesses. AltiGen supports all its products with a money-back guarantee and one-year warranty. AltiGen Communications, Inc., is the leading provider of "All-in-One" telecommunication servers. Its products represent the convergence of computers, telephone systems and the Internet into a single Microsoft Windows NT-based platform. AltiGen provides advanced PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). , voice mail, auto-attendant and e-mail functionality, plus ACD and the ability to integrate with the Internet to provide computer telephony integration Computer Telephony Integration - Computer Telephone Integration functions on a global basis. AltiServ(TM) allows users to improve customer service and simplify communications for all employees, especially mobile workers and telecommuters. Computer Telephony Magazine awarded AltiGen a "Product of the Year" for 1996. AltiGen has also received several "Best of Show" awards and was most recently awarded PC Week's 1998 Analyst's Choice Award. With annual revenues in excess of USD USD In currencies, this is the abbreviation for the U.S. Dollar. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. $71 billion, Nippon Telegraph and Telephone Nippon Telegraph and Telephone Corporation (日本電信電話株式会社 Corporation and its subsidiaries provide Japan's broad range of telecommunications services, including telephone, telegraph, leased circuit, data communication facilities and miscellaneous services. NTT also sells terminal equipment. Kanematsu Corporation has annual revenues approaching USD$140 billion from a broad range of operations including: electronics, energy, chemicals & plastics, machinery, textiles, foodstuffs foodstuffs npl → comestibles mpl foodstuffs npl → denrĂ©es fpl alimentaires foodstuffs food npl → and provisions, nonferrous metals, iron & steel, construction & development, lumber & wood products, and business planning & coordination.
CONTACT: AltiGen Communications
Gary Andresen
Vice President of Marketing
510/252-9712, ext. 401
gandresen@altigen.com
or
Renee Maler Marketing & Communications
Renee Maler
925/828-9495
reneemaler@aol.com
or
NTT Fanet Division
Mr. Takeshi Mochizuki
General Manager and President
(03) 5386-0314
or
Kanematsu Semiconductor Corporation
Mr. Shinya
President
(03) 3555-0173
shinya@kscjp.co.jp
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