AltiGen Communications Announces Availability of Two IP Phones.Business Editors/High-Tech Writers LOS ANGELES--(BUSINESS WIRE)--March 5, 2001 IP Phones from Siemens and Quicknet Combine with AltiServ(R) Telecom Server to Offer Powerful Extension-Anywhere Capabilities, Call Savings and Unsurpassed Range of Communication Applications AltiGen Communications (Nasdaq:ATGN ATGN Additive Truncated Gaussian Noise ), the market leader in IP-PBX phone systems for small and mid-sized business (SMBs), today announced the release of two IP phones that seamlessly integrate with AltiServ 4.0, enabling customers to merge IP and analog phone The original telephone technology, which converts air vibrations into an analogous electrical frequency. Unless a key telephone system, digital PBX or voice over IP (VoIP) is used, most homes and small offices still use analog phones, and the local loop is mostly analog. technology to best serve their business needs. Through the incorporation of IP extensions into their phone systems, SMBs can now harness extension-anywhere capabilities to enhance the effectiveness of remote workers, such as remote call center agents and teleworkers. "By integrating Siemens and Quicknet IP phones with AltiServ, SMBs can break through two barriers that limited their business communications: location and cost," said Richard De Soto de So·to , Hernando or Fernando 1496?-1542. Spanish explorer who landed in Florida in 1539 with 600 men and set out to search for the fabled riches of the north. , Chief Marketing Officer at AltiGen Communications. "Using IP extensions, users can connect to the AltiServ telecom server from any high speed Internet connection and access the entire suite of powerful AltiServ 4.0 applications, such as Virtual Call Center and VoIP, using either a business phone or laptop interface." For customers who prefer a more classic high-featured business phone interface, AltiGen Comuinications offers the Siemens optiPoint 300 Advance. The optiPoint 300 Advance is an H.323-compliant telephone with a built-in Ethernet network adapter A printed circuit board that plugs into the bus of both user machines (clients) and servers in a local area network (LAN). Also commonly called a "network interface card" (NIC) or "LAN card," the network adapter transmits data onto the network and receives data from the network. for direct connection to a company's local area network (LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. ). In addition to features such as automatic redial In telecommunication, an automatic redial is a service feature that allows the user to dial, by depressing a single key or a few keys, the most recent telephone number dialed at that instrument. , on-hook dialing, hands-free operation and 16 programmable speed dial numbers, the phone also stores details on the last 20 unanswered calls, enabling the user to easily retrieve contact and time called information. For customers who prefer a laptop interface, AltiGen Communications offers the Quicknet IP phone solution, consisting of Quicknet's Internet PhoneJACK!, Internet PhoneCARD phonecard Noun a card used instead of coins to operate certain public telephones phonecard n → tarjeta telefónica phonecard phone n ! and Internet LineJACK! family of products. Using a convenient PCMCIA card See PC Card. format, users can transform a standard analog telephone into an IP phone by simply connecting it to a laptop computer with a high-speed Internet See broadband. connection. The resulting low-cost, high-function IP extension has features that include hardware-based echo cancellation The elimination of an echo in a two-way voice transmission. Echo is created in the telephone company's central office switch when two-wire lines from the customer are converted to four-wire lines for backbone trunks. , full duplex (Computers) arranged so that the information may be transmitted in both directions simultaneously; - of communications channels between computers; contrasted with Both solutions interface with the company's comprehensive phone system software, including the AltiView, AltiAgent and AltiSupervisor packages. Using AltiView, the custom desktop PC interface for extensions, IP extensions can have capabilities such as screen pops on incoming calls with caller ID and caller name, contact storage and dialing, and call control functions such as transfer, transfer to VM, etc. For the workgroup agents and supervisors respectively, the AltiAgent and AltiSupervisor interfaces provide call center professionals with a desktop PC interface designed to effortlessly handle calls and deliver superior service to the caller. Desktop PC interfaces can be accessed remotely through the Internet for true IP-Enterprise remote call center and IP-Agent support. Simply log in using your IP address to access all of your call handling options from anywhere. "Siemens and Quicknet offer best-of-breed phones to users of AltiServ 4.0, and give our customers the flexibility and powerful IP-enabled options they need to maximize their business," said De Soto. AltiGen Communications, the pioneer of IP-PBX capabilities that quickly gained a 40% share of the market, currently has more than 10,000 installations of its computer telephony solution in such companies as Century 21 and other customer-contact intensive businesses. The product has won over 25 industry awards, including Computer Telephony's Product of the Year, Best of Show, and Editor's Choice, PC Week's Analyst Choice, PC Magazine's Editor's Choice, Frost & Sullivan's Market Engineering Award, and many more. About the AltiServ(R) Telecom Server Acclaimed for its reliability and full feature support, the AltiServ(R) telecom server provides small-to-medium size enterprises with a high-performance phone system that is affordable, flexible and scalable. AltiServ(R) with OE 4.0 delivers an unsurpassed range of communication applications including PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). , Voice-over-IP, call center, auto-attendant, email, voice mail, and Web contact management. OE 4.0 provides businesses with rich real time call information and historical reports, providing built-in management information. With expanded Voice-over-IP capabilities and support for standard IP telephones -- including the Siemens optiPoint 300 and Quicknet's PC Cards -- AltiServ(R) with OE 4.0 empowers businesses for the emerging convergence of voice and data networks. About AltiGen Communications AltiGen Communications, Inc., is a leader in the IP server-based telecommunications system market. The company designs, manufactures and markets next generation, IP server-based telecommunications systems that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications. AltiGen Communications products are available from authorized resellers. AltiServ(R) has been recognized for excellence with nearly 30 industry awards from 1996 to today's CT Labs Best of Breed award in Jan 2001. Further information is available by calling 1-888-ALTIGEN or visiting the Web site at www.altigen.com. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement: This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding AltiGen leveraging its leadership in multimedia (including voice) over Internet protocol solutions to rapidly expand into new product areas. These statements reflect management's current expectations. However, actual results could differ materially as a result of unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of these and other risks and uncertainties affecting AltiGen's performance, please refer to the information set forth under the caption "Risk Factors" in the final prospectus Final Prospectus A legal document stating the price of a newly issued security, the delivery date, and other facts that are important for investors. Notes: The final prospectus must be given to every investor who purchases a new issue of registered securities. , dated October 4, 1999, related to AltiGen's initial public offering. A copy of the prospectus can be obtained from CIBC World Markets CIBC World Markets is the investment banking division of the Canadian Imperial Bank of Commerce. It helps governments, large companies, and other large institutions obtain capital and credit and is a primary dealer in U.S. Treasury securities. , Oppenheimer Tower, World Financial Center, New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , New York; telephone number 212/667-7000. |
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