AltiGen Announces Powerful, Streamlined Computer Telephony Solution for Its Award-Winning All-In-One Business Telephone System.

FREMONT, Calif.--(BUSINESS WIRE)--Oct. 7, 1998--

AltiWare Classic Edition Offers Full Range Of Functionality With

Unparalleled Ease of Use for Small and Medium-Sized Businesses

AltiGen Communications, Inc., a leading provider of computer telephony (CT) solutions, today announced it is now shipping a new version of AltiWare software for its award-winning AltiServ all-in-one NT server-based phone system. Specifically designed to meet the aggressive demands of small to medium-sized businesses, AltiWare Classic Edition (CE) R2.1 provides many of the features included in AltiWare Open Edition (OE), but with a powerful, new streamlined design to make it easier for businesses with eight to 100 users to take advantage of today's most advanced telecommunications system.

"The new telecom server technology is very powerful and exciting," said Gilbert Hu, president and CEO of AltiGen. "With AltiWare CE, we've taken a huge step in aggressively changing the way small-to-mid-sized businesses can utilize this technology by creating a product that is considerably easier to use."

AltiWare CE: Setting A New Standard For Business Communications

AltiWare CE harnesses the power of Windows NT to offer a new class of telecom server. Combined with AltiGen's Quantum(TM) boards, AltiWare CE delivers corporate-strength voice mail, call/voice processing, auto attendant, basic Automatic Call Distribution (ACD), an e-mail server and Internet-based extension configuration. These and other robust features make AltiWare CE the ideal solution for companies that want the extensive voice and e-mail communication benefits that large corporations enjoy.

"AltiWare CE is an integrated package that brings tremendous power to even the smallest of businesses," said Josh Anderson, president of Compact Data Systems, a Tampa, Florida-based AltiGen authorized reseller. "My customers know that selecting the right phone system is a critical move for their business. With AltiWare CE advanced phone system software, I can offer them more ways than ever before to work faster, do more and achieve the maximum results."

AltiServ Grows as Businesses Grow

To help businesses remain competitive, AltiGen delivers an aggressive upgrade path for all of its products along with its all-in-one Quantum(TM) board to make it easy to add extensions and lines. This allows users to increase both functionality and expand the system as their businesses grow, guaranteeing they can take complete advantage of today's most innovative communications solution.

"The bottom line is that the system grows with my customers," says Anderson, "and that's a tremendous benefit to both my business and theirs. AltiGen's solution offers incredible flexibility. As a result, everyone wins."

Internet Integration Optimizes System for Teleworkers and Branch Offices

The AltiWare CE-based system is fully integrated with the Internet to allow remote workers and offices to function as if they were all on one corporate phone, voicemail and e-mail system, bringing a powerful communications tool into the office or across the miles. It also boasts a full-range of other features, including:

-- Ability to access voicemail messages via telephone or email,

allowing for visual handling of voicemail. Mixed-media Messaging

also means users can easily attach voice messages to e-mail as

playable sound files.

-- E-mail server supporting Internet standards, allowing users to

use send and receive voice and email messages using any Internet

compliant e-mail client.

-- Boomerang allows voice mail users to have the system

automatically dial the number of a person leaving a message, and

then returns users back to voice mail once the call has been

completed.

-- Direct-Call-Out from Voice Mail allows traveling workers to save

time and money by placing outbound calls while checking messages

from the road, then return back to voice mail -- all within a

single phone call.

-- AltiReach Web-based Management allows for the configuration of

phone settings from a simple, browser-based interface. Whether in

the office or out, users have the ability to change and update

their extension configuration using a Web browser.

-- CallView Java Applet provides the ability to view calls in queue,

busy lamp fields, caller ID and handle multiple calls through the

use of a Java-enabled Web browser.

-- "Follow-Me" features such as Message Notification, Call

Forwarding and One Number Access are easily configured by the

user, making AltiWare CE the industry's most flexible and

powerful system software for telecommuters and mobile workers.

New Version of AltiConsole Provides Simple Yet Powerful Client Interface for AltiServ Users

Additionally, with the release of AltiWare CE comes AltiConsole 2.1, an updated version of AltiGen's popular client application that gives both AltiWare CE and OE users the power of an operator console on their computer. It includes features which improve call handling such as busy lamp fields for all extensions and a robust visual call display for rapid call handling.

Pricing and Availability

AltiGen products are available from authorized dealers and therefore retail pricing varies. Average selling price of AltiGen's AltiWare Classic Edition R2.1 system software is US$695. For specific questions related to upgrade pricing, contact your authorized AltiGen dealer. Each 12-port AltiGen Quantum board sells for US$3,300 and the AltiConsole application is sold separately for US$495. These products are available now through the company's worldwide network of authorized resellers and distributors. To find the nearest authorized AltiGen dealer, customers can call 1-888-AltiGen.

AltiGen Products Provide Flexible, Cost-Effective Solutions

The AltiServ system is the combination of a PC/Server running Windows NT, plus AltiGen's AltiWare software and "All-in-One" Quantum board to provide advanced computer telephone integration technology with unparalleled flexibility, scalability and cost-effectiveness for small businesses. AltiGen supports all its products with a money-back guarantee and one-year warranty.

About AltiGen

AltiGen Communications, Inc. is the leading provider of "all-in-one" telecommunication servers. Its products represent the convergence of computers, telephone systems and the Internet into a single Microsoft Windows NT-based platform. AltiGen provides advanced telephone system, auto-attendant and voice mail functionality and further integrates them with the Internet to provide CT functions on a global basis. AltiServ allows users to improve customer service and simplify communications for all employees, including mobile workers and telecommuters. Computer Telephony Magazine awarded AltiGen a "Product of the Year" for 1996 as did CTI Magazine in 1997. AltiGen has received more than 10 distinguished industry awards, including several "Best of Show" honors, PC Week's 1998 Analyst's Choice Award and most recently, the Editor's Choice Award and Best Voice Integration Product Award from CMP Media in the U.K. For more information, visit the AltiGen web site at www.altigen.com.