Although Generally Beneficial, Undertaking the Use of Managed Services Can Also Constitute a Risk to an Organisation.DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c53835) has announced the addition of Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality - How Managed Services Can Help IT Departments Deliver Greater Value and Flexibility to their offering. Some organisations look towards outsourcing to assist them in achieving their business objectives, and some prefer to retain the delivery of IT services in-house. However, we are seeing an increasing number of organisations not only using outsourcing to complement the services they are delivering in-house, but also implementing a multi-sourced model - that is, having a number of different providers deliver various aspects of IT requirements. The Managed Services model should enable effective MSPs to maximise the efficiency and quality of their offerings, due to their narrow focus on an area that can be improved interactively. Along with the economies that can be derived from operating on a larger scale, Managed Services should be available at a lower cost than the customer organisation could achieve itself, thereby increasing value for the customer organisation. However, it is not all a bed of roses, and undertaking the use of Managed Services can constitute a risk to an organisation. This is because it can create a dependency on skills from outside the organisation, and thus the extent of this risk should be quantified. If core, value-adding business processes and applications are outsourced to a MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. , the consequential loss of control over available resource levels (if they are not guaranteed) could result in a loss of organisational flexibility. Section 1: Management Summary 1.1 Management Summary Section 2: The Universe of Managed Services 2.1 Report Description and Objectives 2.2 Introduction 2.3 Managed Services Offerings 2.4 The Business Case 2.5 The Offshore Perspective 2.6 Technology Transformation Section 3: Functionality Considerations 3.1 Desktop Management 3.2 Server Management 3.3 Network Management 3.4 Security Management 3.5 Application Management 3.6 Storage Management 3.7 Mobile Management Section 4: Decision and Selection 4.1 The Right Choice? 4.2 Procurement 4.3 Vendor and Contract Management Section 5: Markets 5.1 Current Market Analysis 5.2 Individual Markets 5.3 Futures Section 6: Vendors 6.1 Vendor Profiles Accenture Anite Group plc Articon-Integralis AT&T Atos Origin BT Group plc Cable and Wireless plc Capgemini Cognito Cognizant Technology Solutions Cognizant redirects here. For a definition of the word see the entry for at Wiktionary Cognizant Technology Solutions (NASDAQ: CTSH) is an information technology services company with headquarters in New Jersey U.S.A. Corporation COLT Telecom Group COLT Telecom Group plc (originally City Of London Telecommunications) is a telecommunications company based in the United Kingdom, but with operations in 13 countries in Europe. plc Computacenter plc Computer Sciences Corporation (CSC) Cybertrust Dimension Data Electronic Data Services (EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. ) Corporation EMC Corporation Fujitsu Limited Getronics NV GlassHouse Technologies GXS GXS Global Exchange Services (GE) GXS Gun X Sword (anime) HCL Technologies HP Services IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. Infosys Technologies Limited InTechnology Plc Iomega Corporation Kingston Communications Plc LogicaCMG plc Logicalis Group MessageLabs Group NetStore Plc Perot Systems Corporation Phoenix IT Services Siemens IT Solutions and Services Siemens IT Solutions and Services is a service provider which is part of Siemens AG headquartered in Munich, Germany It which provides outsourcing services for many companies such as 3Com, Coca Cola, EMC2, and Microsoft. Salesforce.com ScanSafe Limited SCC SCC - strongly connected component Steria SA SunGard Data Systems Symantec Corporation Tata Consultancy Services Tata Consultancy Services Limited (TCS Limited company) is one of the world’s largest providers of information technology, consulting, services and business-process outsourcing which commenced operations in 1968. As of 2007, it is Asia's largest And India's No. (TCS (Transportation Control System) A widely used integrated information system for railroad transportation developed by the Missouri Pacific Railroad Company in the late 1960s and early 1970s. It was later implemented by Union Pacific when the companies merged. ) THUS Group plc Unisys Corporation Vanco plc Vistorm Ltd. Wipro Technologies Xansa 6.2 Vendor Matrix Section 7: Glossary For more information visit http://www.researchandmarkets.com/reports/c53835 Source: Butler Group |
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