Alternative Resources Corporation -- ARC -- and InteQ Corporation Announce Strategic Alliance.Business Editors/High-Tech Writers The Conference For Help Desk Professionals BOSTON--(BUSINESS WIRE)--Oct. 1, 2002 InteQ Corporation, a leading provider of proactive IT infrastructure monitoring and management services, and Alternative Resources Corporation (ARC) (OTC OTC See: Over-the-counter. OTC See over-the-counter market (OTC). BB: ALRC ALRC Australian Law Reform Commission ALRC Alberta Research Council ALRC Airlift Logistics Readiness Center (USAF) ), a leading provider of IT technology and staffing solutions, today announced a strategic alliance to jointly market their services enabling companies to recognize the benefits of a complete solution for the monitoring and resolution of problems associated with mission-critical IT infrastructures and operations. Industry analysts acknowledge ARC's on-site and off-site help desk outsourcing services as best in class. Combining these capabilities with InteQ's proactive network and infrastructure monitoring and management capabilities will enable customers to ensure the availability of strategic business processes and deliver extremely high levels of service to their customers and employees. "ARC has always been committed to providing its customers with superior service levels and we view our partnership with InteQ as a way to extend that commitment," said Victor Fricas, president and general manager, Technology Solutions for ARC. "Companies that choose to take advantage of the new ARC/InteQ alliance will not have to worry about the day-to-day tasks of IT infrastructure management so they may focus resources on strategic corporate initiatives which can have a more positive impact on their business." InteQ and ARC have already identified several early adopters that will benefit from the partnership and the two companies will also engage in joint sales and marketing activities as they work to further expand their shared customer base. "InteQ continues to look for ways to offer its customers services that increase efficiencies and improve their bottom lines," said Maureen Ellenberger, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of InteQ. "This new partnership with ARC enables us to offer a more complete solution to customers enabling them to achieve a significant ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ." Both InteQ and ARC will be exhibiting at DCI's Conference for Help Desk Professionals being held October 1-3, 2002 at the Hynes Convention Center The John B. Hynes Veterans Memorial Convention Center located in Boston's Back Bay has 193,000 square feet (0 m) of exhibit space and can accommodate up to four concurrent events. , Boston, MA. For more information on their products and services, visit them at the conference (Booth 509) or online at www.arcnow.com and www.inteqnet.com. About ARC ARC is a leading provider of information technology management and staffing solutions. The company has developed a significant, high quality business in the IT staffing industry with an emphasis on Help Desk, Desktop Support and Technology Deployment Service offerings. The company also has a consulting practice that supports those service offerings. The company operates through 41 field offices and with approximately 80 personnel in field sales, supported by 55 recruiters and its unique organization of over 50 client support managers. The company serves Fortune 1000 and mid-sized clients throughout the US and Canada. For more information, visit ARC's web site at www.arcnow.com. About InteQ InteQ is a leading provider of flexible monitoring and management services, which proactively improve business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets while lowering operational costs by delivering maximum IT infrastructure visibility and analytical functionality. With service delivery based on IT Infrastructure Library (ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). ) best practices and years of technical expertise, InteQ handles the day-to-day proactive monitoring and management of IT infrastructure and applications, allowing organizations to focus on business-critical IT issues. Founded in 1995 and headquartered in Bedford, Mass., InteQ has received funding from Merrill Lynch Merrill Lynch & Co., Inc. (NYSE: MER TYO: 8675 ), through its subsidiaries and affiliates, provides capital markets services, investment banking and advisory services, wealth management, asset management, insurance, banking and related products and services on a global basis. Ventures, Mercury Interactive For another company with a similar name, see Mercury Computer Systems. HP Mercury (formerly Mercury Interactive) is a subsidiary of Hewlett-Packard that is a market leader in automated software quality assurance and offers products in other areas such as diagnostics, , Hewlett-Packard, Charles River Ventures and M/C M/C Machine (mechanical engineering) M/C Motorcycle M/C Miscarriage M/C Multiple Choice M/C Maitre de Cabine Venture Partners. For more information, visit InteQ's Web site at www.inteqnet.com or call 1-888-4IT-MGMT. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion