Alteer Corporation Signs Partnership Agreements with Key VARs; Experiences 400% Growth and Expands to National Distribution.

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IRVINE, Calif.--(BW HealthWire)--Feb. 2, 2001

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Alteer Corporation, the developer of the business operating system for physician offices with a comprehensive array of Web-based workflow management capabilities, has signed distribution agreements with Washington, D.C.-based Synapse Healthcare Solutions and Lubbock, Texas-based Complete Practice Solutions.

These solution partners will provide marketing, sales, installation, training and ongoing technical support key to the national distribution of Alteer products.

Alteer offers a range of physician workflow management solutions, including their flagship product Alteer Office(TM), a comprehensive system providing administrative, clinical and financial capabilities and Pocket Alteer(TM), a physician PDA (personal digital assistant) that integrates administrative and clinical functions.

"Physicians and medical groups prefer to limit the complexity of IT management," said Charlie Hearn, president and CEO of Alteer Corporation. "Through the combined capabilities of our partners and our unique ASP model, our customers will receive outstanding personalized service and support. Synapse Healthcare Solutions and Complete Practice Solutions are not just resellers, but important resources to physicians and their practices as Alteer Solution Partners. We have created demand throughout the U.S. and want to meet that demand through partners such as Synapse Healthcare Solutions and Complete Practice Solutions."

With a centralized server model, Alteer offers the latest capabilities for mobile physicians, allowing them to access critical clinical and patient information at anytime and from anywhere. Pocket Alteer is synchronized with the centralized database, enabling physicians to keep track of appointments, update patient charts and communicate with staff through the use of a PDA. Through secure Web sites, Alteer can also enable the exchange of medical information such as laboratory results, pharmacy requests, history of illnesses, allergies, e-mails, etc., between patients and physicians.

Another important capability for physicians today is the financial management of their practices. Alteer Office 4.0 offers key financial capabilities, such as customary billing, collection and accounts receivable, along with the ability to manage contracts and create and send reports. Unlike other systems that provide "point solutions" (for example, prescriptions or e-mail) to one function within the doctor's office, Alteer incorporates all functions within the doctor's office in one integrated system.

"The workflow model Alteer has built is groundbreaking. After studying the market, we saw that there was no comparison to Alteer's usability and comprehensive function," said Kevin Burke, CEO of Synapse Healthcare Solutions. "Working with Alteer, we will provide physician practices with an intuitive office automation tool that will allow them to cut costs while improving the quality of care for patients."

"The Alteer platform is so impressive we are confident that if a practice does not purchase the Alteer Office solution, they will not purchase any solution," added Scott Starkey, executive vice president of Sales and Marketing at Synapse Healthcare Solutions.

In just a few short years, Alteer has become a leading player in workflow management solutions for physician offices and medical groups. The company's sales have increased more than 400 percent in the past 12 months, and they have been highlighted by Microsoft through a major advertising campaign as one of the key examples of an effective system for physician offices.

"When we first looked at Alteer Office, we were amazed at the product's ease of use," said Michael Torn, president of Complete Practice Solutions. "We immediately saw the advantage of a Microsoft Windows-based platform. Not only were physicians comfortable with the product's `look and feel,' but Alteer also solved the physician's biggest practice problem -- workflow management."

With Alteer Office already installed at several clients, Torn has experienced tremendous success with product training and support.

"There is an extremely large medical community in Texas. Word of mouth marketing travels fast among physicians, and there's already been additional interest in Houston, Dallas and San Antonio," explained Torn. "With the Alteer products, we have the potential to grow rapidly."

"Our partnership with Synapse Healthcare Solutions and Complete Practice Solutions reinforces our commitment to focus on quality service and support to physicians and their practices," said Hearn. "We were very impressed with these companies, their ability to reach physicians in their markets, and to provide excellent training and technical support for Alteer products."

For more information on Alteer Office, contact Steve Rhodes at [e-mail], call 949/789-0500 or visit the Alteer Web site at www.alteer.com.

About Alteer Corporation:

Alteer Corporation (http://www.alteer.com) is headquartered in Irvine, Calif. Alteer utilizes a Web-based system for its software applications that address the administrative, clinical, financial and communication needs of physician practice groups to improve their operational efficiency, better manage costs and enhance the quality of care provided to patients. Alteer is the only solution that completely automates the entire workflow in the physician's office -- from scheduling to prescription renewals to billing to eligibility verification and pre-authorization. Alteer re-engineers the workflow, information, documents and patient flow within the office. Alteer markets its products through distribution partners that provide sales, marketing, training and support in key regions.

A private company, Alteer was founded in 1996. Institutional investors in Alteer Corporation include Edgewater Funds, Kingsbury Capital Partners and Bluestem Capital Company.

About Synapse Healthcare Solutions:

Synapse Healthcare Solutions is a healthcare information technology company engaged in the development and marketing solutions for management of physician practice offices. Synapse offers an array of capabilities to compliment Alteer Office such as full billing services, transcription services, call center and scheduling support. The company's strategic advantage is the customer's benefit of real-time universal access to financial, operations and clinical information; enhanced ease-of-use practice automation software; and reduced operating costs associated with e-health and business initiatives, especially Alteer Office. Synapse Healthcare Solutions is located in Ashburn, Va., and can be reached at 866/312-1200.

About Complete Practice Solutions:

Complete Practice Solutions (CPS) is a consulting team of experienced professionals that deliver a unique and tailored business solution to the health care provider. CPS assists them with the assessment, design and implementation of a more productive, more reliable, more cost effective and more secure business solution. For more information on CPS, contact Michael Torn at [e-mail] or call 806/785-7724.