Alpheus Communications Delivers Automated Inventory and Provisioning Solutions Based on Visionael NRM.

PALO ALTO, Calif. -- Texas-based Telecom Service Provider Uses Visionael Corp. Technology to Speed Delivery of Converged Telecommunications Services

Visionael Corp., a leading provider of security and network management solutions, today announced that Alpheus Communications, formerly El Paso Global Networks, has expanded its deployment of the Visionael Network Resource Management (NRM) platform. This expansion is the result of Alpheus' efforts in implementing advanced solutions for telecommunications infrastructure management and automated service provisioning. Alpheus uses the Visionael NRM solution to manage, maintain and provision the company's Texas-based optical network.

A leading provider of telecommunications services -- from DS-1 to OC-192, gigabit ethernet with flexible bandwidth and managed wavelengths -- Alpheus recognized the need for effective management of its telecommunications infrastructure and for streamlining and automating its service provisioning processes.

Alpheus depends on Visionael's NRM solution to provide the central information repository for network infrastructure, including devices, cables and circuits. NRM tracks the status and usage of each network device and models all transport facilities, circuits, and the telecommunications services Alpheus provides to its customers. Alpheus' IT staff has taken advantage of NRM's open architecture, extensibility and application programming interfaces (APIs) in developing end-to-end provisioning solutions that access and update the Visionael NRM infrastructure repository.

Using NRM's collaborative architecture, Alpheus manages all aspects of the network infrastructure lifecycle, including design, implementation, test and ongoing network operations. Alpheus then created NRM provisioning solutions that integrate and automate service delivery, from customer orders through service design to activation. As a result, Alpheus has improved the level of service it provides to its customers, reducing time to delivery while increasing quality of service. In addition to improving customer service, Alpheus is more effectively managing its network assets, reducing infrastructure costs.

"In our business, speed and quality drive customer satisfaction," said Francisco Maella, Alpheus Communications' senior vice president of network services. "Visionael's NRM technology allows us to deliver services to our customers faster, with consistency and high quality. High quality also means eliminating outages and down time, and the NRM infrastructure database is invaluable in diagnosing and fixing problems before they affect our customers."

Visionael NRM solutions deliver a real time inventory of network devices and connections. By combining deep network discovery with unique carrier-grade network design and documentation systems, NRM is recognized as the industry's leading solution for network infrastructure configuration and change management.

"Automated and flow-through service provisioning solutions require an up-to-date and accurate account of network infrastructure and facilities," said Craig Nichols, president and chief executive officer of Visionael. "We give customers like Alpheus Communications visibility into all their network assets, allowing them to optimize their utilization of critical and expensive devices and facilities. This infrastructure is then the foundation for improving and automating business processes."

About Alpheus Communications

Alpheus Communications (formerly known as El Paso Networks) is a leading provider of wholesale broadband transport, interconnection and co-location services in Texas. Alpheus develops, deploys and operates a state-of-the-art broadband backbone that is both fast and protocol agnostic, with a design that enables converged services over a unified, redundant network. Focused on the fundamental goal of connecting information, people, and ideas, Alpheus manages and maintains critical telecommunications infrastructure, delivers the highest quality bandwidth transport services and provides extraordinary customer support. For more information about Alpheus Communications, please visit www.alpheuscommunications.com.

About Visionael

Headquartered in Palo Alto, California, Visionael enables IT professionals to more effectively manage and secure their networks. Visionael solutions empower large enterprises, government agencies, outsourcers and service providers to discover, document, design, provision and secure mission-critical networks. Visionael has an extensive worldwide customer base, including Sprint, HBO, Verizon, Siemens, EDS, Time Inc, IBM Global Services, Kaiser Permanente, Fidelity Investments, The Pentagon, and The White House Communications Agency. Visionael is backed by VantagePoint Venture Partners, Charter Ventures, Mingly Ventures, Fidelity Investments, GE Equity, and Cloquet Capital Partners. For more information about Visionael, please visit www.visionael.com or call 650-470-8920.

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