AlphaServ.com Signs IT Service Contract With Trident Tek, Further Expanding its Market Penetration Through OEMs.SANTA ANA Santa Ana, city, El Salvador Santa Ana (sän'tä ä`nä), city (1993 pop. 129,873), W El Salvador. It is the second largest city in the country and the commercial and processing center for a sugarcane, coffee, and cattle region. , Calif.--(BUSINESS WIRE)--July 8, 1999-- AlphaServ.com(TM) (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on \NM:ALMI ALMI Application Level Multicast Infrastructure ALMI Automated Listing and Mapping Instrument (US Census Bureau) ), dba name for Alpha Microsystems Alpha Microsystems is a computer company founded in 1977 by Dick Wilcox and Bob Hitchcock. The first Alpha Micro computer was based upon the WD16 microprocessor chip from Western Digital. , a premier provider of true multi-vendor and professional information technology (IT) services, has been selected by Maryland-based Trident Tek Distributing, an integrator and distributor of advanced mass storage and imaging systems, as the exclusive service provider for its CD-ROM CD-ROM: see compact disc. CD-ROM in full compact disc read-only memory Type of computer storage medium that is read optically (e.g., by a laser). products. Effective immediately, AlphaServ.com will provide onsite warranty service and installations for Trident Tek's CD-ROM products, which are shipped to over 1,000 resellers across the United States. Upgraded services such as same-day response and 7 x 24 coverage will also be available to Trident Tek's customers. "Our multi-vendor approach, nationwide presence, and breadth of expertise make AlphaServ.com a valuable service partner for OEMs such as Trident," said Douglas J. Tullio, AlphaServ.com's chairman, chief executive officer and president. "More and more OEMs are realizing the value of supporting their customers with a full staff of technical support professionals -- and this is where AlphaServ.com fits in. OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and contracts are a natural follow-on to the services that we currently provide for our major distributor customers such as Ingram Micro (NYSE NYSE See: New York Stock Exchange :IM), Tech Data (NASDAQ:TECD TECD Training Equipment Change Directive ) and Pinacor." "We were impressed with AlphaServ.com's track record and are confident that they will provide the highest level of service for our CD-ROM products," said Paul Zsebedics, president of Trident Tek. "We believe a key factor in developing a strong brand name with our customers is a quality service component, which AlphaServ.com provides." Trident Tek Inc., of Gaithersburg, Md., founded in 1997, develops, manufactures, and distributes data storage solutions and network archiving systems. For pricing and product information contact Trident Tek Inc., at 7901 Cessna Ave., Suite I & J, Gaithersburg, Md. 20879; 301/330-9884; Fax 301/330-9885. AlphaServ.com is an Internet company, which has combined the strength of its IT services infrastructure with the power of its AlphaCONNECT technology to offer end-to-end solutions for its customers. The company's mission is to be the premier provider of true multi-vendor and professional services to the IT marketplace, including Internet consulting and networking, onsite network support and nationwide on-call support through over 60 locations throughout North America. For more information, visit the company's Web site at www.alphaserv.com. |
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