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AlphaServ.com Delivers Efficiencies Through the Web With New Service; Driven by Company's AlphaCONNECT Technology, RangeFinder to Debut at VARVision Event.


SANTA ANA Santa Ana, city, El Salvador
Santa Ana (sän'tä ä`nä), city (1993 pop. 129,873), W El Salvador. It is the second largest city in the country and the commercial and processing center for a sugarcane, coffee, and cattle region.
, Calif.--(BUSINESS WIRE)--

May 20, 1999- AlphaServ.com(TM) (Nasdaq/NM: ALMI ALMI Application Level Multicast Infrastructure
ALMI Automated Listing and Mapping Instrument (US Census Bureau) 
), the dba name for Alpha Microsystems Alpha Microsystems is a computer company founded in 1977 by Dick Wilcox and Bob Hitchcock. The first Alpha Micro computer was based upon the WD16 microprocessor chip from Western Digital. , a premier provider of true multi-vendor and professional information technology (IT) services, Thursday announced the availability of a new Web-based service called RangeFinder(SM), which utilizes the company's AlphaCONNECT(R) technologies to increase customers' operational efficiencies.

A demonstration of RangeFinder is available on the Web at www.alphaserv.com/demos. The service is scheduled to debut at VARVision Spring '99, a trade event expecting attendance of more than 160 of the nation's largest resellers a group representing more than $50 billion in buying power Buying Power

The money an investor has available to buy securities. In a margin account, the buying power is the total cash held in the brokerage account plus maximum margin available.

Also referred to as "Excess Equity.
, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

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 VARVision.

"Providing quality service requires precise response and process efficiencies," said Joe Burick, president of AlphaServ.com's IT Services Division. "RangeFinder streamlines the service agreement process for our customers- and our managers so they can focus on providing the highest level service possible. This is another example of AlphaServ.com utilizing the Web as a pivotal service delivery medium and demonstrating how AlphaCONNECT's technologies can be applied in the marketplace."

Operated with a common browser, RangeFinder is a password-protected extranet, which enables resellers, distributors and AlphaServ.com managers to quickly and accurately determine the travel time associated with servicing customers. After entering the ZIP code zip code

System of postal-zone codes (zip stands for “zone improvement plan”) introduced in the U.S. in 1963 to improve mail delivery and exploit electronic reading and sorting capabilities.
 in which the service call will be completed, users receive three AlphaServ.com service centers nearest the customer, the distance in miles that field engineers need to travel during a service call and a map of the local area. Burick added that RangeFinder is an effective customer relations tool by providing customers with an appropriate measure of response time.

Jim Crawford Jim Crawford may refer to:
  • Jim Crawford (footballer), an Irish footballer
  • Jim Crawford (boxer), Australian boxer
  • Jim Crawford (driver), Scottish Formula One driver
  • Jim Crawford (retail analyst)
  • James W. Crawford, Jr.
, group vice president of Service Operations at Pinacor, which is a current user of RangeFinder, said, "As a technology distributor, Pinacor looks for innovative products and services to help resellers increase efficiencies and decrease costs. AlphaServ.com is a Pinacor ChannelServe Service Provider partner on which we can rely to solve issues for our resellers using advanced technologies. RangeFinder is a prime example, providing an intelligent solution that adds value for Pinacor and our reseller community."

VARVision

AlphaServ.com plans to demonstrate RangeFinder in its One-On-One Power Center at VARVision Spring '99, an event that matches vendors of computer products and services with VARs and Systems Integrators that typically generate revenue of more than $20 million annually. VARVision is being held May 23-26 at the Hotel Del Coronado The Hotel del Coronado is a luxury hotel in the City of Coronado, just across the San Diego Bay from San Diego, California. It is one of the few surviving examples of an American architectural genre: the wooden Victorian beach resort.  in San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. . AlphaServ.com is one of the only dedicated IT services providers participating in the show.

Peter Eisenhauer, vice president, VARVision, added, "AlphaServ.com offers a valuable set of capabilities, which provide the VARs with a unique opportunity to outsource many of their service related functions and focus on delivering their true strategic value."

About AlphaServ.com

AlphaServ.com is dedicated to being the premier provider of true multi-vendor and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  to the IT marketplace, including on-site network support and nationwide on-call support through over 60 locations throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . For more information, visit the company's Web site at www.alphaserv.com.

AlphaCONNECT, a division of AlphaServ.com, offers powerful foundation technologies for information management software serving the Internet, intranet, corporate information technology, and software development markets. Both AlphaServ.com and its independent vendor partners use AlphaCONNECT to create award-winning business-to-business and consumer-based products. For more information, visit the company's Web site at www.alphaconnect.com.
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 20, 1999
Words:559
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