Alorica Named One of Los Angeles Area's Fastest Growing Companies in Deloitte & Touche Technology Fast 50 Program.

Business Editors/High-Tech Writers

CHINO, Calif.--(BUSINESS WIRE)--Aug. 8, 2003

Service Management Provider Will Be Honored for Its Five-Year Growth

at "Fast 50" Awards Banquet in September

Alorica Inc., a leading customer service management company, will be named to Deloitte & Touche's prestigious Los Angeles Fast 50 program, a ranking of the 50 fastest growing technology companies in the area by Deloitte & Touche LLP, one of the nation's leading professional services firms. Scheduled to be announced Sept. 9, 2003, Technology Fast 50 rankings are based on the percentage of growth in fiscal year revenues over five years, from 1998-2002.

Alorica's President and CEO, Andy Lee, credits the hard work and commitment of his employees with the company's rapid growth over the past five years. He said, "At Alorica, our value lies in our people. Our employees work hard to continually meet the needs of our customers and provide them with exceptional service."

To qualify for the Technology Fast 50, companies must have had operating revenues of at least $50,000 in 1998 and $1,000,000 in 2002, must be public or private companies with headquarters in North America, and be a "technology company" defined as owning proprietary technology that contributes to a significant portion of the company's operating revenues (using other companies' technology in a unique way does not qualify); and/or devoting a significant proportion of revenues to research and development of technology.

"To succeed during prosperous times is one thing; to succeed in adversity is much more challenging, and that is exactly what the Deloitte & Touche Fast 50 winners have done. We applaud Alorica for its tremendous accomplishments during economically challenging times and for being one of the elite Fast 50 companies in the Los Angeles area," said Gary Dickey, partner in the Technology, Media & Telecommunications group, Deloitte & Touche.

Winners of the 20 regional Technology Fast 50 programs in the United States and Canada are automatically entered in the Deloitte & Touche Technology Fast 500 program, which ranks the top 500 fastest growing technology companies in North America. For more information on the Deloitte & Touche Fast 50 or Fast 500 programs, visit www.fast500.com.

About Alorica Inc.

Alorica is a leading customer service management firm managing the entire customer lifecycle, from front-office customer interaction to back-office fulfillment. Alorica delivers fully integrated services such as customer interaction management, service logistics, depot and onsite repair services, as well as total eBusiness solutions.

Alorica integrates, manages and automates these service solutions with Helix 2002, which also provides real-time Web-delivered data analysis with worldwide accessibility. Alorica has headquarters in Chino and currently provides fully integrated outsourced customer service support for companies such as NEC/Mitsubishi, U.S. Robotics and eMachines. For more information, visit Alorica's Web site at www.alorica.com.

About Deloitte & Touche

Deloitte & Touche, one of the nation's leading professional services firms, provides assurance and advisory, tax, and management consulting services through nearly 30,000 people in more than 80 U.S. cities. The firm is dedicated to helping its clients and its people excel.

Known as an employer of choice for innovative human resource programs, Deloitte & Touche has been recognized as one of the "100 Best Companies to Work For in America" by Fortune magazine for six consecutive years. Deloitte & Touche refers to Deloitte & Touche LLP and related entities. For more information, visit Deloitte & Touche's Web site at www.deloitte.com/us.