Alorica Inc. Continues Expansion Strategy With Purchase of Cerplex Group Inc. Subsidiary.Business Editors and High-Tech Writers CHINO, Calif.--(BUSINESS WIRE)--Sept. 20, 2000 Alorica Inc.(SM), the leading service provider for logistics, repair and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services to computer and peripheral OEMs in the IT Hardware market, has acquired selected assets of the Cerplex Group Inc.'s (OTCBB OTCBB See OTC Bulletin Board (OTCBB). :CPLXQ.OB) U.S. spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used. Spare parts are also called “spares. infrastructure. Specifically, Alorica has purchased from Cerplex the assets of its Irvine-based spare parts procurement operations, including the PartSmart Network, an electronic marketplace for buyers and sellers of electronic components. The company's recent acquisitions have brought it another giant step closer to realizing its strategic goals, that of becoming one of the world's largest independent CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. companies; providing Customer Interaction Centers and sales support services to the world computer and networking hardware Networking hardware typically refers to equipment facilitating the use of a computer network. Typically, this includes routers, switches, access points, network interface cards and other related hardware. industry. The PartSmart Network directly connects buyers with inventory of parts thereby expediting and simplifying the purchasing process Purchasing Purchasing is the formal process of buying goods and services. The Purchasing Process can vary from one organization to another but there are some key elements that are common throughout The process usually starts with a 'Demand' or requirements . The PartSmart Network handles selecting, purchasing and arranging the shipment of a PC or peripheral components. The system pools all available inventory (both new and refurbished components) of partnered supplies into a single database that can be accessed using a part number or partial manufacture description. In addition, the PartSmart Network provides consolidated billing, order confirmation and quality assurance. Alorica's board has plans for further growth by acquisition in Asia, Europe, North America and other markets with high growth rates Growth Rates The compounded annualized rate of growth of a company's revenues, earnings, dividends, or other figures. Notes: Remember, historically high growth rates don't always mean a high rate of growth looking into the future. during this year. Andy Lee, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and president of Alorica, commented: "We are delighted by the integration of Cerplex's PartSmart Network into the Alorica group of companies and welcome the team to Alorica. "PartSmart's technical strength and market reputation further enhances Alorica's position in this world, bringing complementary product capabilities and additional presence in the U.S.A. and Canada." About Alorica Alorica(SM), based in Chino, is a leading CRM infrastructure service provider that provides Customer Interaction Center management, service logistics, depot and onsite repair services and total e-commerce solutions. Alorica manages the process with HELIX by Alorica(TM), an award-winning Web-based customer service software that provides real-time Web-based reporting and is used in call centers around the world. Alorica products and services are sold worldwide in more than 30 countries through Alorica's exclusive channel of strategic partners. Currently, Alorica has more than 1,600 employees in five countries. Additional company and product information is available through the World Wide Web at www.alorica.com. |
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