Printer Friendly
The Free Library
19,585,946 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Alltel Wireless Ranks Highest in Call Quality in Two Regions in J.D. Power and Associates Study.


LITTLE ROCK, Ark. -- Alltel Wireless, America's largest network, has been ranked highest in call quality in the southeastern (in a tie) and southwestern United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . This reaffirms the company's commitment to providing customers with reliable, high-quality wireless service.

The results are in a study released today--the J.D. Power and Associates Wireless Call Quality Performance Study(SM) - Vol. 2.

"We're gratified grat·i·fy  
tr.v. grat·i·fied, grat·i·fy·ing, grat·i·fies
1. To please or satisfy: His achievement gratified his father. See Synonyms at please.

2.
 J.D. Power and Associates has shown that America's largest wireless network consistently delivers the high-quality service that our customers expect and deserve," said Chris Smith Chris Smith is the name of:

In politics:
  • Chris Smith, Baron Smith of Finsbury (born 1951), former British Member of Parliament and government minister
  • Chris Smith (US politician) (born 1953), member of Congress from New Jersey
In sports:
    , executive vice president of network services for Alltel. "Alltel's network is designed to provide the best call quality possible, and we have a great deal of confidence in it. In fact, we're so confident that we give customers an automatic one-minute credit for any call dropped on the Alltel network."

    In the Southwest region, Alltel Wireless ranked highest with fewer problems related to echoes and timely voice mail notification. The Southwest region includes Arkansas, Kansas, Missouri, Oklahoma and Texas.

    In the Southeast region, Alltel Wireless ranked highest in a tie with fewer problems related to voice distortion, dropped or disconnected calls and timely text message notification. The Southeast region includes Alabama, Florida, Georgia, Louisiana, Kentucky, North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures


    Area, 52,586 sq mi (136,198 sq km). Pop.
    , South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures


    Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15.
     and Tennessee.

    In addition to its automatic credit for dropped calls, Alltel has made two other unique commitments to customers. Alltel gives customers the flexibility to change rate plans whenever they want to without extending their contracts. And it empowers customers to make and receive unlimited free calls to and from the 10 numbers that matter most to them through its industry-leading "My Circle" feature.

    About J.D. Power and Associates

    Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO (1) See ISO speed.

    (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
     9001-registered global marketing information services See Information Systems.  firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates can be accessed through the World Wide Web at www.jdpower.com.

    About Alltel

    Alltel is owner and operator of the nation's largest wireless network and has more than 11 million wireless customers.

    Alltel, NYSE NYSE

    See: New York Stock Exchange
    : AT

    www.alltel.com
    COPYRIGHT 2006 Business Wire
    No portion of this article can be reproduced without the express written permission from the copyright holder.
    Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

     Reader Opinion

    Title:

    Comment:



     

    Article Details
    Printer friendly Cite/link Email Feedback
    Publication:Business Wire
    Geographic Code:1USA
    Date:Sep 7, 2006
    Words:369
    Previous Article:CTR Investments & Consulting Enters Canadian Market.
    Next Article:Shaw to Provide EPC Services and Technology for BASF FINA Facility in Port Arthur, Texas.
    Topics:



    Related Articles
    AT&T TOPS J.D. POWER SERVICE STUDY.
    AIRTOUCH RATED TOPS IN SURVEY.
    FREQUENT CALLERS LIKE SPRINT BEST; LONG-DISTANCE STUDY LETS USERS RATE SERVICE.
    U.S. CARS IN QUALITY'S FAST LANE GM, FORD SEE IMPROVEMENT EFFORTS PAY OFF IN J.D. POWERS DEPENDABILITY STUDY.
    BRIEFCASE BRADBURY BUILDING GETS A NEW OWNER.
    Time to change wireless carriers?
    Verizon Wireless' Commitment to Customer Satisfaction in Georgia Recognized in Recent J.D. Power and Associates Study'; Latest in Long Line of...
    T-Mobile Earns Highest Wireless Customer Satisfaction Rankings for the Third Time in a Row; Once Again, T-Mobile Performs Well Above Industry...
    T-Mobile Continues to Lead the Pack in Wireless Retail Service.
    T-Mobile Earns Highest Wireless Customer Satisfaction Rankings for the Fourth Time in a Row.

    Terms of use | Copyright © 2012 Farlex, Inc. | Feedback | For webmasters | Submit articles