Allscripts Selects NextNine Award-Winning Software for Technical Service and Support of Its Clinical Solutions.NEW YORK New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of & TEL AVIV Tel Aviv (tĕl əvēv`), city (1994 pop. 355,200), W central Israel, on the Mediterranean Sea. Oficially named Tel Aviv–Jaffa, it is Israel's commercial, financial, communications, and cultural center and the core of its largest , Israel -- NextNine, the leading global provider of proactive, automated, remote service and support solutions for business-critical systems today announced that Allscripts, the leading provider of clinical software, connectivity and information solutions that physicians use to improve healthcare, has selected NextNine Service Automation (NSA NSA abbr. National Security Agency Noun 1. NSA - the United States cryptologic organization that coordinates and directs highly specialized activities to protect United States information systems and to produce foreign ) for support of its Clinical Solutions, Physicians Interactive and Medication Services offerings. NSA, honored by Deloitte, Gartner and Customer Inter@ction Solutions for technological innovation and effectiveness, enables healthcare information technology providers to support customers with its proactive, automated approach, and to rapidly, as well as cost-effectively, comply with HIPAA (Health Insurance Portability & Accountability Act of 1996, Public Law 104-191) Also known as the "Kennedy-Kassebaum Act," this U.S. law protects employees' health insurance coverage when they change or lose their jobs (Title I) and provides standards for patient health, and 21 CFR CFR See: Cost and Freight Part 11. NextNine's support automation software will be offered to Allscripts clients upgrading to the latest version of its clinical software, and will be integrated into all future Allscripts client implementations. "Our selection of NextNine was driven by the company's consistent, proven track record of delivering a positive return on investments, and its intimate knowledge of healthcare technology," said John Nebergall, Senior Vice President, Client Support, Allscripts. "By integrating NextNine's innovative, proactive, preventive technology into our existing offerings, we have provided our team with the means to ensure maximum system uptime, and to continue providing our customers with the highest-possible level of service." "We are honored that Allscripts, the industry's leading provider of clinical automation solutions, has selected NextNine for its service and support," said Adi Dulberg, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , NextNine. "With healthcare practitioners struggling to comply with the increasing scrutiny of HIPAA regulations, providing customer-centric, cost-effective support has become quite a challenge. We look forward to working with Allscripts, which has embraced this innovative proactive approach to best support their clients." NSA and Virtual Support Engineer(TM) represent a new paradigm New Paradigm In the investing world, a totally new way of doing things that has a huge effect on business. Notes: The word "paradigm" is defined as a pattern or model, and it has been used in science to refer to a theoretical framework. in technical service and support that enables vendors to virtually "be there" 24X7, monitoring the systems for which they are responsible, proactively identifying and detecting problem symptoms. This new service model enables early problem detection; resolution can be achieved at the root before it manifests itself in the system, therefore preventing service disruptions and downtime. In addition, NSA enables an organization's support mechanism to place a Virtual Support Engineer(TM) at each customer site, enabling dramatically higher service levels while supporting more customers without increasing staff. About Allscripts Allscripts is the leading provider of clinical software, connectivity and information solutions that physicians use to improve healthcare. The Company's business groups provide unique solutions that inform, connect and transform healthcare. The Clinical Solutions Group's award-winning software applications include electronic health record, practice management, e-prescribing, document imaging, emergency department and care management solutions. Additionally, Allscripts provides clinical product education and connectivity solutions for physicians and patients through its Physicians Interactive(tm) Group and medication fulfillment services through its Medication Services Group. To learn more, visit Allscripts on the web at www.allscripts.com. About NextNine NextNine, founded in 1998, is the leading global technology provider of automated, remote service and support solutions for business-critical systems. The company's distributed software platform provides remote automation of service and support processes, with key functionality including proactive monitoring, preventive maintenance, installed-base inventory tracking, software distribution, system audits and best-practices analysis. The NextNine Service Automation suite has been deployed by global leaders such as Comverse (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CMVT CMVT Converse Technology ), IDX (IDX Systems Corporation, South Burlington, VT, www.idx.com) One of the largest health care information systems companies in the country, acquired in 2006 by GE Healthcare (www.gehealthcare.com), a unit of the General Electric Company. - a GE Healthcare company, LogicaCMG (LSE LSE - Language Sensitive Editor :LOG; Euronext:LOG) and airwide solutions. For more information, visit us at www.NextNine.com. |
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