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Alliance Systems selects Smart Catalog.


Alliance Systems, Ltd., a provider of communications and computing infrastructure solutions, and Endeavor Commerce, the developer of Smart Catalog A smart catalog is a term used in the software and Internet industry to describe rules-based product and service listings in online and offline electronic guides. Smart catalogs present users with accurate, pricing, product/service descriptions, and proper product configuration options. , recently announced Alliance Systems' selection of Smart Catalog. Smart Catalog is a tool that ensures accurate quotes, which translate into more error-free orders, improved revenue and increased customer satisfaction. Alliance Systems has committed to the Microsoft Dynamics Microsoft Dynamics is a line of software for business made by Microsoft. It was previously known by the codename of Project Green. It replaces the previous family of Microsoft Business Solutions.  platform for both their front-office CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  needs and back-office business management application with Microsoft Dynamics CRM Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. It is a part of the Microsoft Dynamics family of business tools.

The current version of Dynamics is 3.0, released on December, 2005.
 and Microsoft Dynamics Great Plains, respectively. Smart Catalog features integration with Microsoft CRM to add guided selling, product and pricing configuration, quote and proposal delivery, order entry and e-commerce features.

www.smartcatalog.com
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Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Customer Inter@ction NEWS
Author:Schelmetic, Tracey E.
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Jan 1, 2006
Words:105
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