Allegiance Chooses Acterna Centralized Test System and Services to Reduce Operations Costs and Speed Turn Up of Access Services.Business Editors/Hi-Tech Writers GERMANTOWN, Md.--(BUSINESS WIRE)--Nov. 13, 2001 Allegiance Achieves A Substantial Improvement In T1 Turn-Up Productivity in Four Months Acterna (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :ACTR ACTR American Council of Teachers of Russian ACTR Actuator ACTR Association for Canadian Theatre Research ACTR A Christmas To Remember ACTR Assistant Contract Technical Representative (NMCI liaison) ) today announced that Acterna's centralized test system and services will be deployed across Allegiance Telecom's 32-city network that stretches across the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . As part of Allegiance's implementation of solutions that add value to end users, Allegiance awarded Acterna the go-ahead to deploy, after realizing at least a 50 percent improvement in productivity in a three-city test bed. Dallas-based Allegiance is a leader among integrated communications providers for its OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. expertise and for maintaining growth and retaining customers who use its access lines in 30-plus U.S. markets. Allegiance uses Acterna's NetAnalyst test management software and CENTEST remote test units, as well as Acterna instruments, training and FleetCare services to maximize operational efficiency. With more than 1 million lines nationwide, Allegiance has differentiated itself as a solutions company by quickly turning up T1 circuits. To do so with minimum overhead, Allegiance uses Acterna's solutions to help drive down technician overtime, straight time, trouble-tickets backlog, and number of service dispatches to find network problems. Acterna's solution allows Allegiance to quickly locate network troubles so that dispatches occur to fix problems, directly, without first having to find them. Allegiance also uses Acterna's FleetCare service that affords the carrier investment protection. FleetCare service optimizes Allegiance's equipment through features that include an extended warranty The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , technical phone support, calibration management, loaners and software enhancements. "Customer service is priority one for Allegiance, and we demand measurable value-add from our vendors. We chose Acterna because they offered a solutions approach to support our network deployment objectives," said Gary Kemp, Allegiance vice president for network operations. "Acterna came to us with a plan for reengineering some of our test and turn-up processes to improve our productivity. So far, we've seen that this centralized, solutions approach provides a measurable return in our operational efficiency which, in turn, helps enhance competitive advantage for us with our customers." About Allegiance Based in Dallas, Allegiance Telecom is a facilities-based integrated communications provider (ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server. ) offering businesses a complete package of telecommunications services, including local, long distance, international calling, high-speed data transmission and Internet services. Allegiance is currently operational in 34 U.S. markets including: Atlanta, Austin, Baltimore, Boston, Chicago, Cleveland, Dallas, Denver, Detroit, Fort Lauderdale Fort Lauderdale (lô`dərdāl), residential, commercial, and resort city (1990 pop. 149,377), seat of Broward co., SE Fla., on the Atlantic coast; settled around a fort built (c.1837) in the Seminole War, inc. 1911. , Fort Worth, Houston, Long Island, Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , Miami, Minneapolis/St.Paul, New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Northern New Jersey, Oakland, Ontario/Riverside CA, Orange County, Philadelphia, Phoenix, Portland, Sacramento, St. Louis, San Antonio San Antonio (săn ăntō`nēō, əntōn`), city (1990 pop. 935,933), seat of Bexar co., S central Tex., at the source of the San Antonio River; inc. 1837. , San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. , San Francisco, San Jose, Seattle, Tampa, Washington D.C. and White Plains, N.Y. The Company is targeting a total of 36 major metropolitan areas by the end of 2001. Allegiance's common stock is traded on the Nasdaq National Market under the symbol ALGX. About Acterna Acterna is the world's largest provider of test and management solutions for optical transport, access and cable networks and the second largest communications test company overall. Focused entirely on providing equipment, software, systems and services, Acterna helps customers develop, install, manufacture and maintain their optical transport, access, cable, data/IP, and wireless networks. The company serves customers in more than 80 countries. Acterna is a subsidiary of Acterna Corporation (NASDAQ:ACTR). Information about Acterna can be found on the Web at www.acterna.com. Note to editors: All company or product names mentioned in this press release may be trademarks or registered trademarks of the respective companies with which they are associated. Product-related inquiries should be directed to 800/638-2049. |
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