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Allegheny Energy Selects billserv.com to Provide Electronic Bill Presentment and Payment Services.


Business Editors & Energy/High-Tech Writers

SAN ANTONIO--(BUSINESS WIRE)--May 9, 2000

Allegheny Energy Allegheny Energy (NYSE: AYE) is a traditional public utility based in the Pittsburgh suburb of Greensburg. It services communities in Western Pennsylvania, Western Maryland, Northern West Virginia, Northwest Virginia.  and Subsidiaries Serve

More Than 3 Million Customers

billserv.com Inc. (Nasdaq:BLLS), an electronic bill presentment and payment See EBPP.  service bureau, today announced it has signed a multi-year agreement with Allegheny Energy (NYSE NYSE

See: New York Stock Exchange
:AYE), to develop an electronic bill presentment and payment (EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported. ) system.

Allegheny Energy Inc. is a diversified energy company headquartered in Hagerstown, Md. The first application will involve Allegheny Power, the energy delivery business of Allegheny Energy, which provides energy to about three million people in parts of Maryland, Ohio, Pennsylvania, Virginia and West Virginia West Virginia, E central state of the United States. It is bordered by Pennsylvania and Maryland (N), Virginia (E and S), and Kentucky and, across the Ohio R., Ohio (W). Facts and Figures


Area, 24,181 sq mi (62,629 sq km). Pop.
.

The new EBPP system will enable Allegheny Power's customers to view and pay their bills directly on the company's Web site (www.alleghenypower.com) and at a variety of front-ends such as banks, portals and billing aggregation sites.

billserv.com currently has agreements with every major billing consolidator including CheckFree, TransPoint, Bank of America
See also:  and


Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world.
, Spectrum, Paytrust and CyberBills, giving companies and customers a wide selection of Web sites to deliver, view, pay and manage bills. Allegheny Power's customers also will be able to pay their bills at www.bills.com, billserv.com's own consumer bill payment portal.

billserv.com's end-to-end EBPP solution will include processing Allegheny Power's customer billing data, delivering it to billing consolidators, and then processing customer payments back to Allegheny. The System is expected to be available to Allegheny Power's customers within several months, after a brief implementation phase.

"Allegheny Power represents a strategic customer win for billserv.com because the company is implementing its electronic billing Electronic billing is the electronic delivery and presentation of financial statements, bills, invoices, and related information sent by a company to its customers. Electronic billing is also referred to as the following:
  • e-billing
  • EBPP
 system as a key addition to its already strong customer service program," said Michael Long
    Michael Long (born October 1, 1969 in Darwin, Northern Territory) is a former Australian rules footballer and spokesperson against racism in sport. Football career
    , chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of billserv.com. "We look forward to offering the convenience of electronic billing to Allegheny Power's customers."

    "We are extremely pleased to announce this exciting initiative with billserv.com," said Jay S. Pifer, president of Allegheny Power. "Our surveys indicate that many of our customers have Internet access See how to access the Internet.  and are very comfortable with using the Internet every day to buy items such as clothing, tickets, books and CDs. Now, we can conveniently offer our customers a new alternative to receive and pay their Allegheny Power bill. We are committed to providing quality customer service and employing the best technology available."

    About Allegheny Energy

    Allegheny Energy Inc. is a diversified energy company headquartered in Hagerstown, Md. The Allegheny Energy family includes Allegheny Power, which delivers energy to about three million people in parts of Maryland, Ohio, Pennsylvania, Virginia and West Virginia; Allegheny Energy Supply Company LLC (Logical Link Control) See "LANs" under data link protocol.

    LLC - Logical Link Control
    , which operates and markets competitive retail and wholesale electric generation and operates regulated electric generation for its affiliates; and Allegheny Ventures, which actively invests in and develops telecommunications and energy-related projects. For more information on Allegheny Energy, visit the Company's Web site at www.alleghenyenergy.com

    About billserv.com Inc.

    billserv.com Inc. (Nasdaq:BLLS) is an electronic bill presentment and payment service bureau that provides billers with a turnkey outsourcing solution for presenting bills to consumers for payment on the Internet. billserv.com serves an intermediary role between billers and bill aggregators by consolidating customer billing information from multiple billers, and then securely delivering it to aggregators.

    billserv.com has four product offerings: eServ(sm), Internet billing clearinghouse services for EBPP; ePublishing(sm), electronic publishing An umbrella term for non-paper publishing, which includes publishing online or on media such as CDs and DVDs.  services for online statement delivery; eCare(sm), an interactive customer care center operation; and eConsulting(sm), professional consulting services for billing organizations offering in-house bill presentment. billserv.com also owns and develops bills.com, the first Internet portal dedicated to EBPP, where consumers can pay all their bills electronically.

    For additional information, visit http://www.billserv.com or call 210/402-5000.

    Certain statements contained herein are "forward-looking" statements (as such term is defined in the Private Securities Reform Act of 1995). Because such statements include risks and uncertainties, actual results may differ materially from those expressed or implied by such forward-looking statements.
    COPYRIGHT 2000 Business Wire
    No portion of this article can be reproduced without the express written permission from the copyright holder.
    Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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    Publication:Business Wire
    Geographic Code:1USA
    Date:May 9, 2000
    Words:653
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