Allders Selects Business Objects Analytic Applications to Support Growth Plans.Business Editors/High-Tech Writers SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Nov. 5, 2002 Leading UK Retailer Uses BusinessObjects Analytics to Optimize Sales Process A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. , Enhance Customer Relationships, and Increase Competitive Advantage Business Objects (Nasdaq:BOBJ BOBJ Business Objects SA ), the world's leading provider of business intelligence (BI) solutions, today announced that Allders plc, the leading UK department store group, has selected BusinessObjects(TM) Analytics, the suite of integrated enterprise analytic applications Analytic Applications are a type of business application software, used to measure and improve the performance of business operations. More specifically, Analytic Applications are a type of Business Intelligence solution. from Business Objects, to monitor information related to its supply chain, customers, and products. The new analytic capabilities will help Allders to improve customer relationships, cut costs, and increase sales. Allders purchased the suite of Business Objects Analytics from TAH TAH abbr. total abdominal hysterectomy TAH 1 Total abdominal hysterectomy 2 Transfusion-associated hepatitis, see there , a Business Objects reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. partner, in the first quarter of 2002. Allders has chosen BusinessObjects Source Analytics, BusinessObjects Customer Analytics, BusinessObjects Product Management Analytics, and BusinessObjects Performance Analytics to access and analyze data primarily from Retek, Allders' retail merchandizing application, and will then expand the solution to other operational systems. Allders will also deploy BusinessObjects Application Foundation, the analytic application framework that lets businesses quickly and easily deliver powerful, integrated enterprise analytic applications. Allders will use Application Foundation to build an analytic dashboard for managers. This "digital cockpit" will allow management to view key performance metrics Performance metrics are measures of an organizations activities and performance. Performance metrics should support a range of stakeholder needs from customers, shareholders to employees [1]. across the business. Using BusinessObjects Source Analytics, Allders will analyze its inbound in·bound 1 adj. Bound inward; incoming: inbound commuter traffic. Adj. 1. inbound supply chain to better manage supplier relationships and optimize procurement processes. For example, managers will be able to monitor inventory levels, supplier contract compliance and late delivery, and set alerts in order to act immediately on changing business metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. . This will support Allders goal to ensure 100% availability of items in stock in order to gain a competitive edge, enhance customer relationships, and increase sales. With Product and Service Intelligence, category and product managers at Allders will increase profitability and market share by tracking the performance of millions of products, ranging from home furnishings to clothes and cosmetics, across its 42 stores. For example, Product Analytics will provide an insight into the impact of decisions made regarding pricing, product promotions, and sales channels. This information will enable managers to change the product mix, pricing, or marketing campaign as appropriate. With BusinessObjects Customer Analytics, Allders will gain insight into its customer base by understanding what drives customer behavior in order to increase loyalty and value throughout the customer lifecycle. For example, by tracking key customer segments such as "store-card holders" the company can use this analysis to drive optimal customer acquisition, development, and retention. "Business intelligence is a strategic initiative at Allders, helping to drive the growth of the company," said Thomas Nielsen, IT manager, business applications at Allders. "With BusinessObjects Analytics, we will have an integrated, dynamic view of our sales, supply chain and customers. This information will be key to supporting the aggressive expansion plans for Allders, including doubling operating margin Operating Margin A ratio used to measure a company's pricing strategy and operating efficiency. Calculated by: and increasing floor space by one million square feet by 2005. Moving forward, our rapidly evolving business requirements can easily be met by the functionality, flexibility and scalability of BusinessObjects Analytics." "TAH has worked closely with Allders to implement their business intelligence initiatives," said Mike Pell, sales director at TAH. "With BusinessObjects Analytics, Allders is maximizing the value of the information held within their Retek retail merchandising application, using it to gain a real insight into the data. Also, because BusinessObjects Analytics is an open solution, it combines and integrates easily with other operational applications from product to marketing to supply chain, to provide a complete view of performance across Allders' business." "Allders represents the retailer of the future by using business intelligence to gain greater visibility across the business and achieve operational efficiency," said Dave Kellogg, senior group vice president of worldwide marketing at Business Objects. "BusinessObjects Analytics provides Allders with a powerful solution to help them monitor, interpret, and act on changing metrics that will affect product sales, supply chain costs, customer satisfaction and revenue performance." About Allders plc Allders plc is the 4th largest UK department store group with 42 stores in total, 21 of which are Allders department stores This is a list of department stores. In the case of department store groups the location of the flagship store is given. This list does not include large specialist stores, which sometimes resemble department stores. and 21 are Allders home stores specializing in furnishings, beds, homewares and home accessories. A further department store recently opened in Oxford Street in May 2002 and another one is due to open in Plymouth in 2005. About TAH TAH is a highly skilled Business Intelligence consultancy, specialising in rapid deployment and customisation of BusinessObjects, Business Objects WebIntelligence and Analytics tools over applications including Siebel, SAP, Peoplesoft, Sage and SalesLogix. TAH has numerous retail clients who have gained significant return on investment via the implementation of a business intelligence solution across their existing supply chain systems. About Business Objects Business Objects is the world's leading provider of business intelligence (BI) solutions. Business intelligence lets organizations access, analyze, and share information internally with employees and externally with customers, suppliers, and partners. It helps organizations improve operational efficiency, build profitable customer relationships, and develop differentiated product offerings. The company's products include data integration tools, the industry's leading integrated business intelligence platform, and a suite of enterprise analytic applications. Business Objects is the first to offer a complete BI solution that is composed of best-of-breed components, giving organizations the means to deploy end-to-end BI to the enterprise, from data extraction Data extraction is the act or process of retrieving (binary) data out of (usually unstructured or badly structured) data sources for further data processing or data storage (data migration). to analytic applications. Business Objects has more than 16,500 customers in over 80 countries. The company's stock is publicly traded under the ticker symbols Ticker Symbol An arrangement of characters (usually letters) representing a particular security listed on an exchange or otherwise traded publicly. When a company issues securities to the public marketplace, it selects an available ticker symbol for its securities which investors NASDAQ: BOBJ and Euronext Paris Euronext Paris is France's securities market, formerly known as the Paris Bourse, which merged with the Amsterdam and Brussels exchanges in September 2000 to form Euronext NV, which is the second largest exchange in Europe behind the London Stock Exchange. (Euroclear code 12074). It is included in the SBF SBF Studium Biblicum Franciscanum (Franciscan School of Biblical Investigations; Jerusalem, Israel) SBF Small Block Ford (automotive engine) SBF Single Black Female SBF Société des Bourses Francaises 120 and IT CAC See Consumer Advisory Council. 50 French stock market indexes. Business Objects can be reached at 408/953-6000 and www.businessobjects.com. Note to Editors: BusinessObjects is a registered trademark of Business Objects S.A. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. Business Objects product inquiries should contact 800/527-0580. |
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