Allan Robinson Named President of Sterling Autobody Centers.NORTHBROOK, Ill. -- Sterling Autobody today announced that Allan Robinson has been named its president. Robinson previously served as Claim Field Director for the Midwest Claim Service Area in Buffalo Grove Buffalo Grove A village of northeast Illinois, a suburb of Chicago. Population: 43,300. , Ill., and brings over 20 years experience of product knowledge and leadership to his new position. As president of Sterling Autobody Centers, Robinson is responsible for overseeing operations for Sterling's network of 60 autobody stores in 16 states and eight metropolitan locations. Sterling stores differ from typical auto body shops by using a team concept that brings together individuals with specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. skills to analyze damage, make repairs and monitor quality. Working together, Allstate and Sterling eliminate redundancies in the auto claim/repair process, through improved repair cycle-time and customer satisfaction metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. that are above industry average. "Sterling is an exceptional company in encouraging professional development and excellent customer service," Robinson said. "I look forward to further enhancing the customer experience through quality services for our insureds." Sterling Autobody Centers is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Allstate Non-Insurance Holdings, Inc., which is a subsidiary of The Allstate Corporation. "We are pleased to have Robinson spearhead Sterling Autobody. His strong leadership, initiative and auto product knowledge will further Allstate's and Sterling's position within the marketplace," said Bill Daly William "Bill" Daly is the Deputy Commissioner of the NHL under Commissioner Gary Bettman. He is also a Hockey Hall of Fame Board Member. Preceded by New creation National Hockey League Deputy Commissioner 2005 – present Incumbent , Allstate auto assistant vice president. Robinson, who joined Allstate in 1984, has held various claim assignments in casualty, auto and Allstate's Special Investigation Unit. He holds a bachelor's degree from The College of William & Mary in Williamsburg, Va. He earned a Chartered Property Casualty Underwriter Chartered Property Casualty Underwriter (CPCU) is considered to be the premier professional designation in property-casualty insurance and risk management. The rigorous curriculum includes eight (8) post-secondary undergraduate, or graduate-level courses covering topics such as certification --a premier designation for the property and casualty insurance industry-- and has consistently received Allstate claims top leadership awards for exceptional professional leadership. Robinson and his wife Elaine reside with their two children in Chicago. About Allstate The Allstate Corporation (NYSE NYSE See: New York Stock Exchange :ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate([R])" slogan A slogan is a memorable motto or phrase used in a political, commercial, religious and other context as a repetitive expression of an idea or purpose. Slogans vary from the written and the visual to the chanted and the vulgar. , Allstate helps individuals in approximately 17 million households protect what they have today and better prepare for tomorrow through approximately 14,900 exclusive agencies and financial representatives in the U.S. and Canada. Customers can access Allstate products and services such as auto insurance and homeowners insurance through Allstate agencies, or in select states at allstate.com and 1-800 Allstate([R]). Encompass([R]) and Deerbrook([R])Insurance brand property and casualty products are sold exclusively through independent agents. The Allstate Financial Group provides life insurance, supplemental accident and health insurance, annuity annuity: see insurance. annuity Payment made at a fixed interval. A common example is the payment received by retirees from their pension plan. There are two main classes of annuities: annuities certain and contingent annuities. , banking and retirement products designed for individual, institutional and worksite customers that are distributed through Allstate agencies, independent agencies, financial institutions and broker-dealers. |
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