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All office supplies, all the time: but who shops for pencils at 3 a.m.?


You wake up at 3 a.m. with a burning need to buy paper clips and one of those dry-erase markers that you can wipe off with a rag. You need it right now.

And in this 24-hour city, you're in luck. Welcome to the home of 24-hour office supplies Office supplies is the generic term that refers to all supplies regularly used in offices by businesses and other organizations, from private citizens to governments, who works with the collection, refinement, and output of information (colloquially referred to as "paper work"). .

There are two Staples stores in L.A. County, and a total of 15 around the country, that are open around the clock - part of a test to determine whether an all-night operation pencils out for the chain.

But who on Earth buys office supplies at 2 in the morning?

"You'd be surprised," said Jim Peters Jim Peters (born 1937) is a New Zealand politician, born in Kawakawa. He is of Ngati Wai and Clan McInnes descent.

He went to school at Whananaki Primary and Wesley College, Auckland. Further education followed at Auckland University and Auckland Teachers Training College.
, president of U.S. stores for Westboro, Mass.-based Staples Inc. "The thought came to us from our Internet business when we started noticing that people were ordering their supplies at all hours of the night. It doesn't work in all markets, but ones in metropolitan, highly dense locations and near universities."

Like the 24-hour Staples at Bundy Drive and Olympic Boulevard Olympic Boulevard may mean:
  • Olympic Boulevard (Los Angeles) a major arterial in Los Angeles.
  • Olympic Boulevard (Melbourne) an inner city road in Melbourne, formerly a part of Swan Street.
 in West L.A., where a reporter monitored the comings and goings one recent morning starting at 3:45 a.m.

As with all-night supermarkets, drug stores and coffee shops, the pace is ... well, let's call it leisurely.

As a security guard sat in a chair eyeing his watch, no one was manning the six cash registers or copy service center. In fact, there were no customers. The only noise in the place came from piped-in music and a few employees unloading boxes in one of the aisles.

At 4 a.m., three customers trickled in. This is what constituted the early-morning rush.

Somewhat frantic, marketing consultant Mike Rotenberg needed to make copies for a 9 a.m. meeting with an animation studio Animation studio can refer to:
  • a studio where animation is created—see the List of animation studios.
  • Any three dimensional software animation package such as 3ds Max, Blender 3D, Cinema 4D, Lightwave, Maya, Houdini, or XSI.
 planning to launch a Web site. He was running much later than anticipated due to a virus that tied up his home computer for most of the night.

"Is somebody working back here?" Rotenberg, asked the guard about the copy service center.

"I'll call someone up here," replied the guard, reaching for the wall phone.

As Rotenberg waits for a sales associate, he explains what drives him to work into the wee hours.

"This is in line with business today. It's a necessity. In my business, new media, companies need everything now. I'm tired. I'm rambling," said Rotenberg, 38. "Being self-employed, your hours aren't 9 to 5 and you don't have the resources of a big company. I don't have an (information services See Information Systems. ) department or someone who I can say. 'Make me 10 copies of this' to."

While he waited for his copies, another customer, Stan Zlobecki, 33, was trying to return items that he had already exchanged for products that he had earlier bought at another Staples.

Zlobecki, who used his store credit to purchase $100 worth of replacement film for fax machines and compressed air compressed air, air whose volume has been decreased by the application of pressure. Air is compressed by various devices, including the simple hand pump and the reciprocating, rotary, centrifugal, and axial-flow compressors.  dusters, was on his way to Hawthorne to drop off the merchandise.

"It works out. I run errands for my computer friends. They might pay me $10 to $30 for picking up these supplies that they don't have time to get," said Zlobecki, who restores cars during the day.

Meanwhile, Ernest Lapec, 22, stood at the electronics counter waiting to exchange his cordless phone A wireless telephone that transmits to and receives signals from a base station within a range of a few hundred feet. Cordless phones are for local use and cannot travel long distances as can cellphones and satellite phones. See DECT and multihandset cordless. , which didn't work. Lapec works the night shift at a nearby manufacturing facility.

"I just come here after work and get my errands done. It's like I've got the whole place to myself. It's great." he said.

Customers aren't the only ones who feel like they have the place to themselves in the early-morning hours. So do the employees, who use the time mainly to get the store organized because there are so few customers to serve.

"It's really convenient for us and our customers. Lots of our products come in the evening, so we're here to stock them and have full shelves for our daytime customers," said late-shift manager Matthew Mataalii, a five-year employee.

Mataalii was not required to work the graveyard shift graveyard shift
n.
1. A work shift that runs during the early morning hours, as from midnight to 8 a.m.

2. The workers on such a shift.

Noun 1.
 - he volunteered. It allows him to work two jobs; during the day, he is a teacher's aide "Teacher's Aide" is an episode of the television series The New Twilight Zone. Cast
  • Miss Peters: Adrienne Barbeau
  • Wizard: Adam Postil
  • Trojan: Miguel Nunez, Jr.
 at a public elementary school elementary school: see school.  in Hollywood. He said he catches a few hours of sleep in between shifts.

What are customers looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 in the middle of the night'? It's seldom the big-ticket items like computers, electronic equipment or office furniture, says Mataalii (though a woman did come in a few days earlier at 2 in the morning to buy a laptop computer, a printer and a fax machine). Rather, they tend to be folks like Rotenberg who are working on business projects and need supplies or copies. Or they're college students pulling all-nighters, or late-shift workers like Lapec.

Though Peters declined to comment on the cost of being open all night, he said Staples instituted only slight changes, including increasing night-time staffing by 30 percent.

"The cost is minimal," he said. "It's similar to a grocery store mentality. You have people stocking the shelves at night anyway and the lights are on, so we just decided to open our doors to our customers." Previously, the store was open during the week from 7 a.m. to 9 p.m.

The Bundy store was one of four outlets that started experimenting with all-night opening hours opening hours open nplheures fpl d'ouverture

opening hours open nplÖffnungszeiten pl 
 two months ago. Year to date, sales at the location are up 15 percent over last year, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 General Manager Alex Ang, who attributes 5 percent of the growth to the new hours.

"We see mostly younger men and women who come in," said Mataalii. "They seem to be less stressed, unless they're coming in because their printer ran out of toner."

Mark Collins fits the profile. Arriving at the store at 4:30 a.m., he was looking to pick up a black binder notebook, a box of envelopes and ink-jet printer paper.

For the full-time UCLA UCLA University of California at Los Angeles
UCLA University Center for Learning Assistance (Illinois State University)
UCLA University of Carrollton, TX and Lower Addison, TX
 student and computer analyst, shopping in the very early morning is a regular activity.

"It's my favorite My Favorite is an independent synthpop band from Long Island, New York. They released two CDs: Love at Absolute Zero and Happiest Days of Our Lives. My Favorite broke up on September 14, 2005, when singer Andrea Vaughn left the band.  time to shop. I won't come here during the day with traffic, parking hassles and long lines In communications, circuits that are capable of handling transmissions over long distances. . I hate dealing with crowds, and this is on my way home after work," said Collins, 33, who was winding down from his 5 p.m. to 2 a.m. work shift in Santa Monica.

Around 5:45 a.m., customers are looking less bleary-eyed. On his way to work as general manager of a Hamburger Hamlet restaurant, Ken Kofman dropped by to buy fax paper, pens and paper clips.

"I'd much rather do this at the beginning of the day, rather than the end," said Kofman.
COPYRIGHT 1999 CBJ, L.P.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:24-hour office supply stores
Author:Sarkisian, Nola L.
Publication:Los Angeles Business Journal
Geographic Code:1USA
Date:Apr 19, 1999
Words:1099
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