Alexander LAN Inc. Selects PatchLink Corp.'s Management Service Provider Offering, eManagement Services.Business Editors/High-Tech Writers SCOTTSDALE Scottsdale, city (1990 pop. 130,069), Maricopa co., central Ariz.; settled in 1895 by Winfield Scott, inc. 1951. It is a resort and retirement center in the Phoenix metropolitan area. , Ariz.--(BUSINESS WIRE)--March 20, 2001 Alexander LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. Subscribes to PatchLink's Cost-Effective cost-effective, n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. , eManagement Services(TM) to Strengthen Internal Infrastructure Management Capabilities PatchLink Corp., a global leader in providing the IT community with secure enterprise-wide network and server management software products and services, Tuesday Tuesday: see week. announced that independent software vendor, Alexander LAN Inc. has selected PatchLink eManagement Services to provide content distribution, e-commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. health monitoring and help desk solutions for their organization. Alexander LAN is subscribing to PatchLink's eManagement Services, giving them the flexibility to remotely manage their IT infrastructure from PatchLink's eManagement Center (www.patchlink.com) from anywhere, anytime. Using PatchLink's subscription-based services, Alexander LAN has reduced total cost of ownership and realigned its focus on critical core business competencies. "We set up PatchLink's monitoring service The general surveillance of known air traffic movements by reference to a radar scope presentation or other means, for the purpose of passing advisory information concerning conflicting traffic or providing navigational assistance. to keep track of a number of systems essential to our company," explained Dirk Smith, president, Alexander LAN Inc. "Within minutes, PatchLink Monitor(TM) reported that our partner's Tokyo-based server went down. We learned this before our Japanese office and bypassed infrastructure downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. ." "PatchLink Monitor makes the process of checking our systems extremely easy," continued Smith. "While visiting another company, I simply stepped up to someone's workstation and used a Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. to get to www.patchlink.com where I logged in, gave one of my engineers new monitoring rights, and went back to my meeting. It took about one minute, saving me a lot of time." Smith went on to say, "The difference between buying help desk software and signing up for PatchLink HelpDesk(TM) became obvious immediately. We did not have to wait for software to arrive. We did not have to download To receive a file transmitted over a network. In any communications session, "download" means receive, and "upload" means send. The download/upload often implies a big/little scenario, in which data is being downloaded from the "big" server into the "little" user's computer. anything. There was nothing to distribute and nothing to install. We simply signed up to create live support tickets resolving real customer support issues in minutes." eManagement Services consists of three products, provided as subscription-based offerings (Subscriber edition) or as a traditional hosted solution (Enterprise edition): -- PatchLink Update(TM): a secure, Internet-based cross-platform distribution utility that provides enterprise-wide content distribution and deployment. -- PatchLink Monitor(TM): a service session monitoring tool that provides 24x365 proactive monitoring of all mission-critical services on network systems to ensure business continuity within an organization. -- PatchLink HelpDesk(TM): a fully functional Web-based service desk for internal and external ticketing and problem management. Availability eManagement Services, Subscriber and Enterprise editions, are immediately available and can be directly purchased by contacting a PatchLink Corp. account manager at 888/970-1025 or by signing up at www.patchlink.com/signup_one.asp. About Alexander LAN Inc. Established in 1991, Alexander LAN Inc. is the leading developer of system crash management software. Its product suite, the Alexander SPK SPK Speaker SPK Spokane (Washington) SPK Sermaye Piyasasi Kurulu SPK Slipknot (band) SPK Simultaneous Pancreas-Kidney Transplantation SPK Secret Provision for Kira (manga) (Server Protection Kit) prevents server crashes, pinpoints the cause and reports directly to the user or through any popular management console A terminal or workstation used to monitor and control a network. See Microsoft Management Console. . The SPK currently supports all versions of NetWare, while support for Linux and Windows is under development. It is available worldwide from Novell Inc., Nettool Inc. (Tokyo), Alexander LAN and most resellers/distributors. For additional information on Alexander LAN, visit www.alexander.com. About PatchLink Corp. Established in 1991, PatchLink Corp. is a leading provider of e-business infrastructure management software. As a provider of infrastructure management solutions, PatchLink delivers its network management technology through several subscription-based service offerings in addition to its established flagship software product, WebConsole(R) IT Management Suite. The company has built a strong reputation in providing top quality software products at substantial savings to system and networking professionals. PatchLink products are installed on more than 2 million network servers worldwide. For additional information on PatchLink, visit www.patchlink.com. Copyright (c) 2001 PatchLink Corp. All rights reserved. PatchLink, the PatchLink logo, and WebConsole are trademarks or registered trademarks of PatchLink Corp. in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and other countries. All other brand and product names are trademarks or registered trademarks of their respective companies. |
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