Alexander Consulting Launches New Research; The State of Professional Services II: An Industry Comes of Age.Business Editors ST. JAMES CITY, Fla.--(BUSINESS WIRE)--June 10, 2004 Alexander Consulting, LLP LLP - Lower Layer Protocol , (www.alexanderconsultingsbiz.com), a management consultancy that creates and implements strategies for professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. organizations, in conjunction with AFSM AFSM Australian Fire Service Medal AFSM Armed Forces Service Medal AFSM American Foundation for the Study of Man AFSM Automated Flats Sorting Machine (US Postal Service) AFSM Asynchronous Finite State Machine International, the global association for services professionals, today announced the launch of a new world-class study titled The State of Professional Services II: An Industry Comes of Age. The study, authored by Alexander Consulting partner Dr. James Alexander James Alexander may be: Earls
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Building off this foundational research, The State of Professional Services II advances the knowledge of professional services organizations that are a part of product companies by explaining the changes that have occurred, current trends, benchmarks, and performance-based best practices of high-performers. This research will enable professional services organizations to gain the information they need to make comparisons and target high-potential areas of performance improvement. Executives leading the transition to professional services will learn the do's and don'ts to smooth and speed their journey. The study, scheduled for release in the fall of 2004, is sponsored by the Arizona State University Arizona State University, at Tempe; coeducational; opened 1886 as a normal school, became 1925 Tempe State Teachers College, renamed 1945 Arizona State College at Tempe. Its present name was adopted in 1958. , W.P. Carey Institute of Business, Center for Services Leadership; and InternetVIZ, an online marketing and communications leader for professional services organizations. About the Author James A. Alexander, Ed.D. is the premier researcher, writer, and speaker on the topic of services strategy. He has authored or co-authored dozens of articles, white papers, research reports, and books. Dr. Alexander has taught at major universities both in the U.S. and Mexico, and currently acts as the U.S. Department of Commerce's e-business subject-matter expert for President Bush's Inter-American E-Business Fellowship Program. He was the 2003 Services Pundit An expert or knowledgeable person. From "pandit" in Hindi. See guru. for the IBM Global Services IBM Global Services is the world's largest business and technology services provider. It is the fastest growing part of IBM, with over 190,000 professionals serving customers in more than 160 countries. Headlights Program. Dr. Alexander has delivered speeches, headed workshops, and consulted across the Americas, Europe, and Asia Pacific on the creation, management, and marketing of services-led businesses. His most recent book, co-authored with partner Mark Hordes Hordes may refer to:
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