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Alere(R) Medical Expands with Opening of New Ohio Call Center.


Expansion Reflects Rapidly Growing Number of Patients Monitored by Company; 40% Increase Anticipated

RENO, Nev. -- Alere Medical, Inc., one of the leading disease management companies, today announced the opening of its newest call center in Columbus, Ohio Columbus is the capital and the largest city of the American state of Ohio. Named for explorer Christopher Columbus, the city was founded in 1812 at the confluence of the Scioto and Olentangy rivers, and assumed the functions of state capital in 1816.  to remotely monitor patients with heart failure. The opening will further expand Alere's capabilities in remote patient monitoring, reflecting the rapid growth of patients enrolled in the company's programs on behalf of leading health plans.

The Alere heart failure program works by placing its patented DayLink([R]) monitor in a patient's home when needed to monitor symptoms of heart failure, such as weight changes and shortness of breath Shortness of Breath Definition

Shortness of breath, or dyspnea, is a feeling of difficult or labored breathing that is out of proportion to the patient's level of physical activity.
. Using the patient's regular phone line, the information is transmitted automatically to Alere's call centers, which are staffed by cardiac-trained nurses. The nurses analyze trends that may indicate a change in the patient's health status, contact the patient to review their condition and, if indicated, notify the treating physician. The Alere program's daily monitoring allows for real-time nurse-provided education at the point when a patient needs it most, reducing the risk of hospitalization hospitalization /hos·pi·tal·iza·tion/ (hos?pi-t'l-i-za´shun)
1. the placing of a patient in a hospital for treatment.

2. the term of confinement in a hospital.
 or emergency room visits.

"The clinical and support staff hired for the new Columbus call center are excited about the opportunity to work with Alere's in-home remote monitoring (protocol) remote monitoring - (RMON) A network management protocol that allows network information to be gathered at a single computer. Whereas SNMP gathers network data from a single type of Management Information Base (MIB), RMON 1 defines nine additional MIBs that provide a  program for individuals with heart failure," said Clara Plantz, Clinical Services Manager and a Columbus resident. "This program will give us the ability to assist individuals, improve their quality of life and give them the additional security that nurses are monitoring them daily."

The new call center will initially manage approximately 3,500 patients, with an anticipated enrollment of approximately 6,500 patients by April 30th, 2007. It officially opened on Monday, February 5th and employs 20 staff members from the Columbus area, comprised of management, nurses and support staff who will monitor patients with heart failure.

Located at 5450 Frantz Road in Dublin, the Columbus call center is Alere's fourth, joining the company's other call centers in Reno, Nevada; San Antonio, Texas “San Antonio” redirects here. For other uses, see San Antonio (disambiguation).
San Antonio is the second most populous city in Texas, the third most populous metropolitan area in Texas, and is the seventh most populous city in the United States. As of the 2006 U.S.
; and Denver, Colorado.

About Alere Medical Inc.

Alere Medical Incorporated is a leader in specialized disease management services focusing on select high-cost diseases to maximize clients' return on investment. Alere produces unequalled clinical and cost-saving results by precision-targeting patients who will benefit most from specialty interventions. Alere's integrated care monitoring system identifies and monitors all medium- and high-risk patients, and prioritizes those patients to facilitate efficient workflow. With published outcomes that exceed those of any competitor, Alere Medical's disease management programs result in improved clinical outcomes for patients and guaranteed savings for clients.

Alere Medical has received NCQA NCQA National Committee on Quality Assurance, see there  Patient Oriented o·ri·ent  
n.
1. Orient The countries of Asia, especially of eastern Asia.

2.
a. The luster characteristic of a pearl of high quality.

b. A pearl having exceptional luster.

3.
 Full Accreditation for its heart failure disease management program, as well as for its coronary artery disease coronary artery disease, condition that results when the coronary arteries are narrowed or occluded, most commonly by atherosclerotic deposits of fibrous and fatty tissue.  (CAD) program. The company has also received Patient and Physician Oriented Full Accreditation for its asthma and COPD COPD chronic obstructive pulmonary disease.

COPD
abbr.
chronic obstructive pulmonary disease


Chronic obstructive pulmonary disease (COPD) 
 Programs powered by National Jewish Research Center (2004-2007). For more information, visit www.alere.com or call (775) 829-8885.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 12, 2007
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