Alcoa Appoints Chief Customer Officer; Makes Automotive Appointments.Business Editors PITTSBURGH--(BUSINESS WIRE)--June 26, 2003 Alcoa (NYSE NYSE See: New York Stock Exchange :AA) announced today several personnel moves in the customer and transportation areas that include the creation of two new positions. Effective immediately Veronica M. (Ronee) Hagen, 57, has been named Chief Customer Officer, a new position accountable for further developing a customer centric culture throughout the corporation. Ms. Hagen has been president of Alcoa Engineered Products, which produces extrusions, tubes, and wire, rod and bar for the transportation, building and construction and other industries. This business operates 21 plants and multiple sales offices and service centers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . She is also a vice president of Alcoa. She is based in Chicago. Also effective immediately, L. R. (Rick) Milner, 57, has been named to the newly created position of President, Alcoa Advanced Transportation Systems. In this new position, he will be responsible for combination of Alcoa's design, product, process capabilities to serve customer needs for integrated product and materials systems solutions for the aerospace, automotive and commercial vehicle markets. He will also lead the automotive market sector team. Mr. Milner has been president of Alcoa's automotive business since 1998 and a vice president of Alcoa since 1991. He will remain located at Alcoa Technical Center, near Pittsburgh. "As Chief Customer Officer, Ronee will interact with the commercial leadership in all Alcoa businesses to develop metrics, tools and organizational capabilities to drive profitable organic growth and deliver results congruent to Alcoa's customer Value," says Bill Christopher, executive vice president, Alcoa and group president for Alcoa Aerospace, Automotive and Commercial Transportation. "Rick will take the manufacturing capabilities that Alcoa has developed for the automotive area through its automotive design Automotive design is the profession involved in the development of motor vehicles or more specifically road vehicles. This most commonly refers to automobiles but also refers to motorcycles, trucks, buses, coaches, and vans. and fabrication fabrication (fab´rikā´sh  n),n the construction or making of a restoration. business and will apply them to our entire transportation segment," Christopher explains. "We are broadening the scope of the automotive design and fabrication business to support the commercial transportation and aerospace markets as well." The new Advanced Transportation Systems business has plants both in the U.S. and in Europe. In other personnel moves, Alcoa said that Robert (Bob) Alexander, 46, currently vice president of Alcoa and chairman and president of Alcoa Fujikura Ltd., will also assume additional responsibility for Alcoa's automotive casting businesses, located in Michigan and Kentucky in the U.S. and in Farsund, Norway. AFL AFL: see American Federation of Labor and Congress of Industrial Organizations. , a joint venture between Alcoa and Fujikura Ltd. of Japan that makes electrical/electronic distribution systems for the automotive market, has locations in 13 countries. And, as previously announced, Robert S. Hughes Robert S. Hughes (died 1900) was the third president of Rogers Locomotive and Machine Works. Before becoming president when Jacob S. Rogers resigned in 1893, he served as the company's treasurer. II, 58, currently Chairman's Counsel will retire July 1, 2003. He had been group president of Alcoa Automotive and Allied Products and president of Alcoa Fujikura Ltd. Biographical information follows: Veronica M. (Ronee) Hagen Veronica M. (Ronee) Hagen was elected vice president of Alcoa and president of Alcoa Engineered Products in 2001. Alcoa Engineered Products produces extrusions, tube, wire, rod and bar for many industries, including the transportation, building and construction, and consumer durables Consumer durables Consumer products that are expected to last three years or more, such as an automobile or a home appliance. consumer durables See durable goods. industries. Ms. Hagen joined Alcoa in 1998 as executive vice president for the Engineered Products business. Before joining the company, she was executive vice president, Distribution & Industrial Products for Alumax, Inc., which Alcoa acquired in July 1998. Prior to her affiliation with Alcoa and Alumax, Ms. Hagen was president of Metal Sales Associates, based in Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , California, where she provided West Coast sales representation for Cressona Aluminum Company and other ferrous and nonferrous manufacturers. She has over 20 years of executive sales experience in the metals industry. Ronee is a graduate of the University of Southern California The U.S. News & World Report ranked USC 27th among all universities in the United States in its 2008 ranking of "America's Best Colleges", also designating it as one of the "most selective universities" for admitting 8,634 of the almost 34,000 who applied for freshman admission where she earned a BA in International Relations international relations, study of the relations among states and other political and economic units in the international system. Particular areas of study within the field of international relations include diplomacy and diplomatic history, international law, , and has participated in executive education programs at Harvard and Wharton. Rick Milner Rick Milner has headed Alcoa's automotive castings, structures and engineering businesses since 1998. He responsibilities include expanding the use of aluminum in automobiles and integrating Alcoa's technical and commercial initiatives in the automotive markets globally. Mr. Milner began his Alcoa career in 1968 in a sales position in Dallas, followed by a marketing position in aerospace forgings in Cleveland and sales assignments in Detroit and Garden City, New York Garden City, New York is a village in central Nassau County, New York in the USA, which was founded by multi-millionaire Alexander Turney Stewart in 1869. The village is located 18.5 miles to the east of mid-town Manhattan, on Long Island. . Mr. Milner then began a series of marketing and sales management Sales Management Role and Goal Importance of sales management is critical for any commercial organization. Expanding business in not possible without increasing sales volumes, and effective sales management goal is to organize sales team work in such a manner that ensures a positions including marketing manager for the Wire, Rod and Bar Division in Massena, New York There are two places named Massena in St. Lawrence County in the U.S. state of New York:
sales manager n → directeur commercial sales manager sale n → in Dallas. In 1980, he took on an international assignment as general manager of commodity, marketing and supply for Alcoa of Australia in Melbourne, Australia. In 1984, he returned to the U.S. as general manager of the Castings Division based in Pittsburgh and two years later he was named general manager of Primary Products, marketing. In 1987, he was named director of Corporate Development and elected a vice president of Alcoa in 1991. Robert T. (Bob) Alexander Bob Alexander was elected vice president of Alcoa and chairman of the AFL joint venture in January 2003. He had been president, AFL Automotive Operations, a position he assumed in 2001 with accountability for AFL's worldwide automotive businesses, which include design and manufacture of automotive electrical/electronic systems and components. Mr. Alexander has held various engineering, program management, and business management positions during his tenure with Alcoa's AFL joint venture. He has served as general manager of AFL's Japanese automotive business, director of AFL's EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. programs, and vice president, Full Service Supply. In 1997, Mr. Alexander was named vice president of Design Engineering and Program Management for AFL. In 2000, he assumed accountability for AFL's manufacturing operations Manufacturing operations concern the operation of a facility, as opposed to maintenance, supply and distribution, health, and safety, emergency response, human resources, security, information technology and other infrastructural support organizations. in North America and one year later was assigned full accountability for AFL Automotive Operations worldwide. Robert S. Hughes II Bob Hughes Dr. Robert "Bob" Hughes. M.D. is a fictional character on the American soap opera, As the World Turns. Bob has been played since October 1960 by actor Don Hastings. Actors Bobby Alford and Ronnie Welch played Bob previously. was named president of AFL in 1996, elected a vice president of Alcoa in 1997, and appointed executive vice president of Alcoa and group president of Allied Products in 2001, with responsibility for Alcoa's global automotive market as well as the North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. extrusions businesses. He also led the automotive market sector team. He was named to his present position in January 2003. During his extensive career with Alcoa, which started in 1967, he has held sales, marketing, manufacturing and business unit management positions with increasing responsibility. He assumed sales positions in Dallas, Detroit, St. Louis and Philadelphia before becoming manager of packaging sales in Lausanne, Switzerland in 1975. He participated in the Conference Board's Congressional Assistant Program in Washington, D.C. and upon his return to Alcoa worked as production superintendent, Cold Mills in Tennessee. He was based in Pittsburgh as central regional manager, Field Sales shortly thereafter he was named manager of Corporate Planning. In 1984, Mr. Hughes became marketing manager, Forging Division based in Cleveland, subsequently, was made plant manager, and in 1987 he became general manager, Wheel Products Division. He was named general manager, Alcoa Forgings and Castings Division in January 1991 and president of Alcoa Forged Products in August 1991. www.alcoa.com |
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