Alcatel is "Net-Commerce" Ready.

GENEVA--(BUSINESS WIRE)--Oct. 11, 1999--

Alcatel at Telecom 99 - Hall 4, Stand n(degree) 210

Alcatel today announces its Net-commerce solution suite of products to support the booming market of e-commerce.

As part of its strategy of focusing on high growth segments of the competitive telecom market, Alcatel continues to heavily invest in this area to guarantee our customers the best-in-class service solutions.

Today the hottest letter in the Internet world is "e" standing for e-commerce, e-mail and many other electronic applications supporting the growing networked economy. Alcatel believes this networked economy can only be realized when based on a strong communication platform able to support multimedia sessions, which integrate Internet information browsing, human assistance and commercial transactions. Commerce today has also become a matter of the right information at the right place presented to the user in the right form. Alcatel's suite of solutions creates the long awaited synergies between the e-commerce and networks of all types, creating a new environment that Alcatel calls Net-commerce.

Alcatel's solution for Net-commerce is based on four major elements:

Contact centers - They enable personalized interaction between the buyer and the seller all over the world. Users can get ready support, whether it be access to instant information or to highly skilled agents wherever they may be.

Intelligence - With the "death of distance" it is important to assure that any information source or person be reachable directly and that no network resources are wasted which could create a cumbersome wait for an answer. Business rules based routing of the contact sessions has always been the foundation of the Intelligent Network services delivered by Alcatel and has been successfully exploited by the service providers.

Transactions - Any commercial interaction will result in an electronic transaction. Alcatel's on-line payment server based on state-of-the-art security measures will guarantee the correct fulfillment of the transaction as an integral part of the Net-commerce.

Adding a solid management system and the capabilities to fully integrate these applications with each other and within the existing environment Alcatel offers service operators and enterprises a complete solution to support the booming e-commerce market.

The Alcatel Net-commerce offer fully exploits the latest Alcatel network solutions including call servers, Omni-PCX, service management centers and a suite of CTI driven call centers. The Alcatel Net-commerce offer differs from other solutions in that it brings a fully integrated suite of network applications, which bridge the gap between the end-user application and the network. Net-commerce will help enterprise users and service providers to shift into top gear in the new network based e-commerce.

About Alcatel

Alcatel builds next generation networks, delivering integrated end-to-end voice and data communications solutions to established and new carriers, as well as enterprises and consumers worldwide. With 120,000 employees and sales of EURO 21.3 billion ($25.0 billion), Alcatel operates in more than 130 countries.

For full Alcatel Geneva Telecom press list, consult: http://www.alcatel.com Contacts Alcatel