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Alcatel Takes #1 PBX/IP PBX Market Position In Europe, Middle East And Africa.


Business Editors/High-Tech Writers

PARIS--(BUSINESS WIRE)--Aug. 4, 2003

Analyst Report in Q1 2003 Confirms That Dual IP/TDM Platform

Continues to Win Alcatel Market Share

Alcatel (Paris:CGEP CGEP Commonwealth Graduate Engineering Program (Virginia)
CGEP Center for Gifted Education Policy
.PA) (NYSE NYSE

See: New York Stock Exchange
:ALA) is the market leader in sales of PBXs and IP PBXs in Europe, the Middle East and Africa Europe, the Middle East and Africa, usually abbreviated to EMEA, is a regional designation used for government, marketing and business purposes. It is particularly common amongst North American based companies, who often divide their international operations into the  (EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. ) based on first quarter 2003 sales results from European independent research analyst firm Canalys. Data from Canalys also indicated that Alcatel's shipments for the region have grown 6% over the same quarter last year and that part of this growth is from the recently announced Alcatel OmniPCX Enterprise IP PBX, a solution designed to work with both traditional and Internet telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks.  technologies in order to smoothly address a wide variety of customers.

"Although the IT industry often promotes revolution, the more conservative telecom industry has demanded a much more evolutionary approach In computer science, an evolutionary approach is an acquisition strategy that defines, develops, produces or acquires, and fields an initial hardware or software increment (or block) of operational capability. ," says Sandy Fitzpatrick Alex "Sandy" Fitzpatrick (born December 22, 1944 in Paisley, Scotland) is a retired professional ice hockey player who played 22 games in the National Hockey League. He played with the New York Rangers and Minnesota North Stars. , Canalys director and senior analyst responsible for converged telephony. "It looked at the most obvious business advantages of IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  -- reduced call costs and unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  -- and integrated this functionality as an option, or upgrade, to its proven PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  offerings. These hybrid IP PBXs are then pitched as providing the best of both worlds: the reliability of the traditional PBX and investment protection around existing handsets, combined with whatever level of IP integration -- full or part -- the customer requires. For most, this is a far more attractive proposition."

Canalys' report found that 63% of the 4.1 million telephone lines shipped in EMEA in the first quarter of 2003 were attached to hybrid IP PBX systems that allow companies to preserve the value of their legacy telecommunications investments and benefit from the enhanced functionality and cost savings of IP. Just 3% of the telephony lines sold were pure-IP systems, which require a complete changeover from traditional TDM (Time Division Multiplexing) A technology that transmits multiple signals simultaneously over a single transmission path. Each lower-speed signal is time sliced into one high-speed transmission.  (time-division multiplexing) telephone infrastructure.

The Alcatel OmniPCX Enterprise is already enjoying strong sales since its launch in February 2003. It is a native IP platform with a unique dual IP/TDM capability that protects customer investments in traditional telecommunications, while enabling a smooth evolution towards IP communication. Adherence to legacy and IP telephony standards assure enterprises that Alcatel solutions can integrate with existing e-business applications for an efficient total cost of ownership.

Alcatel's strong 6% sales growth is even more impressive when compared to other trends detailed in the Canalys report: Overall total PBX line sales declined 6% in the EMEA region from Q1 2002 to Q1 2003. Against this backdrop, Alcatel's share of the total EMEA PBX market increased by 2.1 points.

"Alcatel's success in the EMEA IP telephony market is due to our evolutionary offering allowing customers to decide when and where they move to IP telephony. Our commitment to this market and our strong and continued investment in these technologies have helped us to gain a leadership position in this growing market in only a short time," says Patrick Liot, president, Alcatel Enterprise Networking.

About Alcatel enterprise networking solutions

Alcatel delivers standards-based IP communications solutions to a global customer base of over 500,000 small, medium and large enterprises, government agencies, healthcare facilities, and educational institutions. Alcatel's award-winning Omni family of IP Communications solutions consists of an extensive portfolio of network switching infrastructure products and IP telephony products built to provide long-term value.

About Alcatel

Alcatel provides end-to-end communications solutions, enabling carriers, service providers and enterprises to deliver content to any type of user, anywhere in the world. Leveraging its long-term leadership in telecommunications network equipment as well as its expertise in applications and network services, Alcatel enables its customers to focus on optimizing their service offerings and revenue streams. With sales of $15.5 billion in 2002, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com
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Publication:Business Wire
Geographic Code:4EUFR
Date:Aug 4, 2003
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