Alcatel Selects ATG Dynamo as Global E-business Platform; ATG Dynamo Will Support Alcatel.com and Development of New B2B Web Initiatives.

Business/Technology Editors

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Nov. 29, 2001

ATG (Art Technology Group, Inc., Nasdaq: ARTG), provider of an e-business software platform and applications for e-commerce, relationship management, and portals, today announced that Alcatel (Paris: CGEP.PA; NYSE: ALA) has chosen the ATG Dynamo(R) e-Business Platform as one of the foundations for its global e-business initiatives. Alcatel will migrate its Websites in each country to run on a consolidated framework with ATG Dynamo as a key foundational element.

Alcatel has been using ATG Dynamo to support sophisticated Intranet and Internet sites for its Broadband Networking Division. The company will leverage the capabilities of the ATG Dynamo platform to enhance the site with greater eCRM capabilities, to consolidate international sites to a common infrastructure, and to develop new, business-to-business Web initiatives to better manage customer relationships for every division of Alcatel.

"We have been working with ATG during the past three years to successfully implement several eCRM initiatives," said Steve Goldberg, chief information officer of Alcatel Americas. "We are very satisfied with our selection of the ATG Dynamo e-Business Platform, which will allow us to continue to build new e-business projects, including a global extranet, to best serve our customers in a cost-effective way."

The scalability of ATG Dynamo supports Alcatel's global requirements to provide access to information and transaction capabilities to customers worldwide. The current implementation utilized by the Broadband Networking Division is used to access news, product information, and transact with back office systems.

When deployed, the new global exchange will extend the breadth of those capabilities by utilizing the personalization capabilities of ATG Dynamo e-Business Scenarios. Alcatel will utilize scenarios to offer registered users a customized view into the account extranets, specific to their location, business needs and online behavior.

"Beyond the assurance of great flexibility and scalability, the ATG Dynamo e-Business Platform offers us a tremendous framework to extend our current e-business offerings," said Herve Derrey, program director of Alcatel's eBusiness transformation project. "When evaluating the platform to consolidate our activities, we chose ATG Dynamo because it enables us to easily integrate a wide number of existing systems. Most importantly, the technology helps us create stronger relationships with our customers and partners by providing the information they need."

As the global platform for Alcatel's e-business initiatives, the company also will migrate its existing corporate Website, www.alcatel.com, to run on ATG Dynamo and in time will consolidate all other country sites into this common infrastructure.

"Alcatel knows that to be truly effective, their site must scale to offer global access to information and services across the business," said Paul Shorthose, CEO and president of ATG. "By utilizing an open, standards-based platform such as ATG Dynamo, Alcatel has the flexibility and scalability they need to best serve their customers in every region. ATG will be working very closely with Alcatel to ensure that the global deployment will help meet and exceed their corporate objectives."

About Alcatel

Alcatel (Paris: CGEP.PA and NYSE: ALA) builds next generation networks, delivering integrated end-to-end voice and data networking solutions to established and new carriers, as well as enterprises and consumers worldwide. With 110,000 employees and sales of EURO 31 billion in 2000, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com/

About ATG

ATG(R) (Art Technology Group, Inc.) provides an e-business software platform and applications for e-commerce, relationship management, and portals. Customers around the globe rely on ATG for the frontline applications that help build and manage mutually beneficial relationships with customers, partners, and employees. Deployed on the industry's most popular application servers, including the ATG Dynamo Application Server, ATG's integrated suite of Java(TM) applications is ideal for large-scale, rapidly evolving, and customized Web interactions. Together, ATG and its global alliance network provide the e-commerce and relationship management capabilities that generate loyalty, drive sales, and empower the world's most recognized companies to realize the full potential of their online initiatives.

Today, ATG has delivered e-business solutions to 800 companies worldwide including 3M, Abbott Laboratories, Aetna Services, Inc., Alcatel, American Airlines, AT&T, Barclays Global Investors, BMG Direct, Eastman Kodak, Ford Motor Credit, HSBC, J. Crew, Sun Microsystems, Walgreen Company, and Wells Fargo. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit our Website at www.atg.com.

(c)2001 Art Technology Group, Inc. ATG, Art Technology Group, the Techmark, the ATG Logo, and Dynamo are registered trademarks, and Personalization Server and Scenario Server are trademarks, of Art Technology Group, Inc. All other trademarks are the property of their respective holders. NASDAQ:ARTG

This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG's actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG's business generally may be found in ATG's periodic reports and registration statements filed with the Securities and Exchange Commission. Risk factors related to the subject matter of this press release include the possibility that the ATG products will not meet Alcatel's needs, either now or in the future; that Alcatel may choose another platform in the future; that the features of ATG's products will not work effectively; and the costs and risks of intellectual property litigation. ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release.