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Alcatel Readies Enterprise Businesses for Convergence with Its VoIP Assessment Tool AVISO.


Business Editors/High-Tech Writers

CALABASAS, Calif.--(BUSINESS WIRE)--June 27, 2003

Alcatel (NYSE NYSE

See: New York Stock Exchange
:ALA) today announced the immediate availability of the Alcatel Assessment for VoIP Solution (AVISO) tool, a comprehensive software solution for assessing the VoIP readiness of enterprise networks. With the adoption of VoIP on the rise, Alcatel developed this tool to empower business partners and customers to assess, monitor, and troubleshoot To find out why something does not work and to fix the problem. Troubleshooting a computer often requires determining whether the problem is due to malfunctioning hardware or buggy or out-of-date software. See debug.  VoIP in their networks.

Designed around a PC-based server and Alcatel's e-Reflexes IP phones, the Alcatel AVISO tool provides Quality of Service (QoS) information through "QoS tickets" at the end of each call. The tickets generated and sent at the end of each call are logged in a detailed report enabling an accurate analysis of the network. The AVISO tool is platform-agnostic and supports multi-vendor voice and data networks.

AVISO can be used in three distinct applications or comprehensively in any network environment:

-- VoIP readiness assessment: Prior to deploying VoIP,

enterprises need to know that their network is

convergence-ready, yet many of today's trial and error

assessment methods are unsuccessful and time consuming. AVISO

can help users effectively evaluate their networks for VoIP

readiness by simulating the effects of VoIP speech quality

based on current requirements and also future expansion needs.

-- VoIP monitoring: VoIP readiness does not end in the assessment

phase, especially in mission-critical environments. AVISO

allows enterprises to constantly monitor VoIP performance and

alert network administrators of network impairments that could

adversely affect voice quality, including jitter A flicker or fluctuation in a transmission signal or display image. The term is used in several ways, but it always refers to some offset of time and space from the norm. For example, in a network transmission, jitter would be a bit arriving either ahead or behind a standard clock cycle , packet loss,

link failure, and bit corruption.

-- VoIP troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem. : Many issues associated with voice

quality can be traced back to issues ranging from aging

network infrastructure solutions to misuse of complex QoS

tools. AVISO gives enterprises the ability to perform

on-the-spot analysis to quickly identify the root cause of the

issue.

Developed by Alcatel's technical support organization, the AVISO tool has been tested and given a "Performance Verified" award by Miercom, a leading independent product test center. According to according to
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, president of Miercom, "The Alcatel Assessment for VoIP Solution test tool demonstrated a high degree of accuracy in measuring the network effects on VoIP calls. Moreover, testers were impressed with its ability to proactively and accurately simulate simulate - simulation  station calls for purposes of troubleshooting."

"By leveraging our global expertise in IP communications A general term for networks that use the IP protocol for voice (VoIP) and video traffic. See IP telephony. , Alcatel built the Alcatel Assessment for VoIP Solution tool to help customers migrate to VoIP with minimal disruption to their business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets ," said Steve Tufts, vice president of worldwide service and support. "In performing IP audits with the Alcatel Assessment for VoIP Solution tool, network professionals can improve the consistency of installation to ensure customer satisfaction and alleviate any concerns over the reliability of a VoIP network."

Pricing and Availability

Alcatel Business Partners can sign up for a free 30-day trial(a) of the Alcatel AVISO tool on the Channel Readiness page of the Alcatel Business Partner website, http://www.alcatelbusinesspartner.com. Pricing for the Alcatel AVISO tool starts at $3,330 (includes maintenance). For details, visit http://eservice.ind.alcatel.com/profservhome.

(a) Subject to availability.

About Alcatel enterprise networking The networking infrastructure in a large enterprise with multiple computer systems and networks of different types is extraordinarily complex. Due to the myriad of interfaces that are required, much of what goes on has little to do with the real data processing of the payroll and orders.  solutions

Alcatel delivers standards-based IP communications solutions to a global customer base of over 500,000 small, medium and large enterprises, government agencies, healthcare facilities, and educational institutions. Alcatel's award-winning Omni family of IP Communications solutions consists of an extensive portfolio of network switching infrastructure products and IP telephony The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous.  products built to provide long-term value.

About Alcatel

Alcatel provides end-to-end communications solutions, enabling carriers, service providers and enterprises to deliver content to any type of user, anywhere in the world. Leveraging its long-term leadership in telecommunications network A telecommunications network is a of telecommunications links and nodes arranged so that messages may be passed from one part of the network to another over multiple links and through various nodes.  equipment as well as its expertise in applications and network services, Alcatel enables its customers to focus on optimizing their service offerings and revenue streams. With sales of $15.5 billion in 2002, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com.
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:4EUFR
Date:Jun 27, 2003
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