Alcatel OmniTouch Unified Communication Receives Frost & Sullivan's 2005 Enterprise Communications Applications Product of the Year Award.SCOTTSDALE, Ariz. -- Frost & Sullivan will present Alcatel with the 2005 Enterprise Communications Applications Product of the Year Award at tonight's Excellence in Information & Communications Technologies Awards Banquet for the Alcatel OmniTouch Unified Communication software suite. Alcatel OmniTouch Unified Communication is one of the select available solutions that uses the latest industry standards and Internet technologies, such as XML/Simple Object Access Protocol (SOAP), Session Initiation Protocol (protocol) Session Initiation Protocol - (SIP) A very simple text-based application-layer control protocol. It creates, modifies, and terminates sessions with one or more participants. Such sessions include Internet telephony and multimedia conferences. It is described in RFC 2543. (SIP), and Voice XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. (VXML See VoiceXML. ). The suite comprises of four web-based, server-side application modules to optimize enterprise user communications, including: --My Messaging: A voiceXML-based unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. application for handling non-real-time communications with a single multi-media mailbox (voicemail, email and faxes) that leverages existing rich email clients. My Messaging capabilities are available both in the office and for mobile workers, providing access through a web client or any mobile device. --My Phone: An XML/SOAP-based real-time communications management Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; it also includes the organization and dissemination of new communication directives connected with an tool that transforms any phone into a business phone, enabling access to full telephony features, including click-to-dial, unified directory access, and call log. --My Assistant: Provides one-number follow-me capabilities and call screening through personal routing rules defined by the individual user. These rules can be set up in the office or while away through web access or via touch tone from any mobile device. My Assistant is a powerful tool for mobile workers who need to stay in touch while traveling. --My Teamwork: Enables knowledge sharing and collaboration through voice and data conferencing Sharing data interactively among several users in different locations. Data conferencing is made up of whiteboards and application sharing and are often used in conjunction with an audio or videoconferencing connection. . Through a simple-to-use web interface, employees can initiate conferences, including audio, data and application sharing A data conferencing capability that lets two or more users interactively work on the same application at the same time. The application is loaded and running in only one machine; however, keystrokes are transmitted from and screen changes are transmitted to the other participants. , on demand or through scheduling on a regular basis. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Frost & Sullivan, the Alcatel OmniTouch Unified Communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. suite additionally has a competitive advantage over other unified communications (UC) solutions in being SIP-compliant and not SIP-based. This difference enables it to reduce or eliminate proprietary elements, thereby ensuring interoperability with existing environments. The availability of XML Application Programming Interfaces (APIs) also makes it easier to customize, integrate, and extend the Alcatel solution into an existing corporate portal An internal Web site (intranet) that provides proprietary, enterprise-wide information to company employees as well as access to selected public Web sites and vertical-market Web sites (suppliers, vendors, etc.). or business application. Alcatel also recently purchased Boston, Mass.-based conferencing software provider eDial, further strengthening its unified communications offering. "An innovative and unique feature of the Alcatel unified communications solution is its use of web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. ," notes Frost & Sullivan research analyst Krithi Rao. "Unified communications, as an application that integrates with other business workflow applications, provides more enhanced features and is better positioned as a module within the enterprise's communication services infrastructure." "In another strategic move, Alcatel announced an agreement with Verizon to deliver an all-in-one managed communications service solution to the U.S. small and medium business (SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. ) market," observes Rao. "Alcatel's future plans are to include the Alcatel OmniTouch Unified Communication capabilities in this managed solution as well." Since its introduction in 2004, Alcatel OmniTouch Unified Communication has had a significant number of live deployments. The wide-ranging end users include financial institutions, insurance companies, government, telecommunications, and retail sectors. The Frost & Sullivan Award A Sullivan Award may refer to:
Held in Scottsdale, Frost & Sullivan's 2005 Excellence in Information & Communications Technologies Awards Banquet honors world-class companies for outstanding performance and achievements in the information & communications technologies markets. An annual event, the banquet recognizes the quality and merit of distinguished individuals and companies. "We are pleased to be awarded the Frost & Sullivan's Product of the Year Award for Enterprise Communications Applications as it demonstrates Alcatel's continued leadership in providing the most innovative enterprise communications solutions in the industry," said Chris Vuillaume, vice president, product marketing for Alcatel North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. enterprise voice solutions. "Alcatel's depth of experience helps provide our customers with solutions that improve businesses' processes, while increasing productivity and decreasing costs." About Alcatel Alcatel provides communications solutions to telecommunications carriers, Internet service providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. , and enterprises for delivery of voice, data, and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks, applications, and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 12.5 billion in 2003, Alcatel operates in more than 130 countries. About Frost & Sullivan Frost & Sullivan, a global growth consulting company founded in 1961, partners with clients to create value through innovative growth strategies. The foundation of this partnership approach is our Growth Partnership Services platform, whereby we provide industry research, marketing strategies, consulting, and training to our clients to help grow their business. A key benefit that Frost & Sullivan brings to its clients is a global perspective on a broad range of industries, markets, technologies, econometrics, and demographics. With a client list that includes Global 1000 companies, emerging companies, as well as the investment community, Frost & Sullivan has evolved into one of the premier growth consulting companies in the world. For more information, visit www.frost.com. |
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