Alaska Air Group Well Positioned, CEO Says.Business Editors SEATTLE--(BUSINESS WIRE)--May 15, 2001 With the world's first-ever Boeing (language) BOEING - An early system on the IBM 1130. [Listed in CACM 2(5):16, May 1959]. 737-900 parked outside and set for delivery to Alaska Airlines Alaska Airlines, (NYSE: ALK) is an airline based in Seattle, Washington, United States. It operates hubs at Seattle-Tacoma International Airport, Ted Stevens Anchorage International Airport, Los Angeles International Airport, and Portland International Airport. tomorrow, Alaska Air Group Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. John Kelly John Kelly or Jack Kelly is the name of: People
But fundamental strengths position Alaska Airlines and Horizon Air to weather the storm and then excel as the economy improves, Kelly said at the Alaska Air Group annual meeting. "We're continuing to focus on the fundamentals that have made us a winner over the last seven decades: Safety, service, reliability, and product differentiation Product Differentiation A source of competitive advantage that depends on producing some item that is regarded to have unique and valuable characteristics. ," said Kelly. To that end, Kelly noted that: -- Alaska has implemented the vast majority of items contained in both the safety action plan it submitted to the FAA a year ago and in the report compiled by an independent safety panel commissioned by the airline. Remaining items are on track with scheduled implementation dates. -- National surveys continue to rate customer service at Alaska and Horizon as outstanding. In addition, Forrester Research recently ranked Alaska's Web site the best in the industry. Moreover, Alaska consistently ranks among the top three major carriers in the industry for fewest customer complaints to the U.S. Department of Transportation. Also, Business Ethics magazine for the second straight year has named Alaska Air Group one of the nation's 100 best corporate citizens. -- Alaska's schedule reliability--the rate at which flights are completed--is now at or above the historical average of 98 percent. In addition, Alaska's baggage handling proficiency continues to be the best in the industry. On-time performance has improved and a number of steps are being taken this summer to keep the momentum going, including extra ground and block times for most flights. -- In April, Alaska and Horizon began offering customers the option of checking in for flights using wireless, hand-held Palm devices. This is just the latest in a long line of technological innovations--including on-line check in from home -- that help Alaska and Horizon differentiate themselves by offering greater convenience to customers. -- Alaska's fleet, already the youngest among the nation's ten largest carriers, will become younger tomorrow with delivery of the 737-900. Alaska is the launch customer for Boeing's newest Next Generation aircraft. Alaska is set to take delivery of two more of these 174-seat aircraft this summer. -- Horizon's transition to a fleet made up entirely of quiet, fuel-efficient Dash 8 turboprop and CRJ700 jet aircraft is expected to be completed in June 2002. This transition, which will give Horizon one of the youngest fleets in the nation, will streamline the carrier's cost structure and position it for more aggressive growth. In other news, shareholders re-elected Bill Ayer Bill S. Ayer, 52, is chairman, president and chief executive officer of Alaska Airlines and Alaska Air Group which is the parent company of Alaska Airlines and its sister carrier Horizon Air. , Ron Cosgrave, Marc Langland and John Rindlaub to three-year terms on the board of directors of Alaska Air Group. Ayer, a director since 1999, is president and chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. of Alaska Airlines. Cosgrave, a director since 1983, is executive manager of ANP ANP atrial natriuretic peptide. ANP atrial natriuretic peptide. ANP Atrial natriuretic peptide, see there , LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control of Seattle, and a former chairman and CEO of Alaska Airlines. Langland has been a director since 1991 and is the president and chairman of Anchorage-based Northrim Bank. Rindlaub, a director since 1996, is president of Bank of America
Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world. , Northwest. |
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