AlarmPoint Systems Adds New Reseller in Washington DC and Pennsylvania Areas; AlignSync to Combine Its Five Phase IT Performance Delivery Methodologies With Enterprise-Class Event Notification and Resolution Capabilities in AlarmPoint Platform.PLEASANTON, Calif. -- AlarmPoint Systems announced today that AlignSync LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control has joined its Connect partner program to represent AlarmPoint products for use in IT systems management, business continuity planning Business Continuity Planning (BCP) is an interdisciplinary peer mentoring methodology used to create and validate a practiced logistical plan for how an organization will recover and restore partially or completely interrupted critical function(s) within a predetermined and crisis communications Crisis communications are generally considered a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. to organizations in the Pennsylvania and Washington D.C. areas. "AlignSync first consulted AlarmPoint Systems to find an automated solution that addressed the reactive problems faced by its IT clients -- the rising stream of critical events was time-intensive while accountability for assignment and restoration was a real problem," noted Troy McAlpin, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of AlarmPoint Systems. "AlignSync discovered that AlarmPoint could solve the event notification Event notification is a term used in conjunction with communications software for linking applications that generate small messages (the "events") to applications that monitor the associated conditions and may take actions triggered by events. and resolution needs of its manufacturing, banking and government customers -- although critical events are not limited to the data center -- they can be technology incidents, disasters or other crises." Because AlignSync currently focuses on improving IT performance delivery, the connection to automated event notification and resolution on the AlarmPoint platform is a natural extension of working with customers to eliminate human errors, inadequate alerting and data inaccuracies in slow, manual resolution efforts. Containing the cost of an IT infrastructure outage requires finding more efficient ways to speed the resolution process, and as IT staff increasingly adopts more mobile communications, AlignSync will offer its customers the ability to manage the complexity of contact and device details related to critical event management. "AlarmPoint strengthens AlignSync's ability to improve business service and decrease costs to our clients. Automating event resolution through a centralized notification system A modern notification system is a combination of software and hardware that provides a means of delivering a message to a set of recipients. For example, notification systems can send an e-mail when a new topic has been added to Wikipedia. is a key offering to our IT clients that operate with multiple, disparate systems where alerts overload and annoy people but don't solve much," noted Charla Michalojko, President and CEO of AlignSync, LLC. "Our clients will certainly benefit from AlarmPoint's ability to focus on the people associated with curing critical incidents, to eliminate the error-prone job of manual dispatch, and to ultimately simplify and speed resolution." About AlignSync LLC AlignSync, LLC is a solution provider that specializes in offering IT infrastructure solutions designed to align IT processes with business needs, synchronize IT systems, and ensure compliance in a comprehensive network and systems management environment. AlignSync assists organizations in aligning, managing, and reporting IT business services delivery performance based on business strategic and operational objectives, requirements, needs, and desired outcomes. AlignSync delivers its service solutions through tightly focused engagements that quickly provide impact through the use of its own proprietary five phase methodology tools and adaptable, defined ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). service management and support processes. Solutions focus on Compliance, Configuration and Change Management, Performance Management, Incident & Problem Management, and Decision/Reporting Management. AlignSync also has a practice focused specifically on Disaster Recovery and Business Continuity Planning. About AlarmPoint AlarmPoint is an enterprise-wide notification and event resolution platform that centralizes all system events through easily scalable, repeatable processes. The AlarmPoint product suite is built to automate event resolution by managing to the needs of today's mobile workforce -- roles, skills, location, language, schedule, contact details, groups and more -- with self-service personalization, event assignment and subscription for any and all users. Designed to filter, suppress and enrich important events, route those events to the right person on any communication device and give the person the ability to solve, escalate or enlist others to resolve, AlarmPoint bridges the gap between business-critical IT services and relevant human resources. About AlarmPoint Systems Founded in 2000, AlarmPoint Systems enables leading enterprises to maximize their investment in IT service management, intelligently manage the operational realities that affect business continuity, and ensure availability and compliance with reporting on service exceptions, rather than routinely monitoring systems. With a network of partner relationships such as HP, BMC (BMC Software, Inc., Houston, TX, www.bmc.com) A leading supplier of software that supports and improves the availability, performance, and recovery of applications in complex computing environments. and IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , AlarmPoint tools are now managing complex notification and resolution installations globally, including AT&T, Bank of America
Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world. , Barclays Global Investors Barclays Global Investors is a subsidiary of British-based Barclays Bank which is in the investment management industry. It is the largest corporate money manager in the world, with over £936 billion (US$1.77 trillion) under management as of March 2006[1]. , BHP, British Telecom, Cable & Wireless, Consumers Energy, Deutsche Bank, McKesson, and the U.S. Treasury U.S. Treasury Created in 1798, the United States Department of the Treasury is the government (Cabinet) department responsible for issuing all Treasury bonds, notes and bills. Some of the government branches operating under the U.S. Treasury umbrella include the IRS, U.S. . AlarmPoint Systems is headquartered in Pleasanton, California with European operations based in Richmond, Surrey, U.K. |
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