Alarm.com Announces Remote Management Toolkit for Security Industry.AirFX[TM] Helps Security Dealers Improve Service and Reduce Exposure to Higher Fuel Costs MCLEAN, Va. -- Alarm.com, a leading provider of digital wireless and web-enabled security technology for residential and small business customers, today announced the AirFX[TM] Remote Toolkit - a web-based tool that lets security dealers program security system settings and troubleshoot To find out why something does not work and to fix the problem. Troubleshooting a computer often requires determining whether the problem is due to malfunctioning hardware or buggy or out-of-date software. See debug. many customer issues remotely, without the need for a truck roll. "For Alarm.com dealers, AirFX is a powerful tool that can significantly reduce the volume of customer service issues that require a costly and time-consuming truck roll," said Steve Trundle, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Alarm.com. "And for customers, the benefits are equally dramatic: immediate response to system change requests, without the expense or inconvenience of having to schedule an on-site technician visit." Every Alarm.com security dealer can quickly and easily make programming changes through the Alarm.com Dealer website. Unlike other troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem. products, Alarm.com's AirFX Remote Toolkit is completely wireless and web-based. No software is necessary and no phone line or internet connection to the customer's security system is required. Alarm.com worked closely with GE Security to create this first-ever completely wireless remote management capability. "We are committed to providing our partners with the latest intrusion detection See IDS and IPS. technology to help them exceed their end user customers' expectations and grow their businesses," said Frank Pennisi, general manager, intrusion products, GE Security. "Thanks to our relationship with Alarm.com, and supporting innovation such as their AirFX Remote Toolkit, we are confident that is exactly what we are doing." The AirFX Remote Toolkit extends Alarm.com's commitment to delivering "always-on" home security and home monitoring to today's on-the-go consumer, allowing dealers to execute a broad range of programming commands remotely via a secure online administrative portal, including: * Add or delete To remove an item of data from a file or to remove a file from the disk. See file wipe, trash and undelete. 1. (operating system) delete - (Or "erase") To make a file inaccessible. sensors * Change sensor programming * Change sensor names * Change entry/exit delay settings * Turn on/off panel beeps and chimes * Adjust beep/speaker volume * Turn on/off secure arming option * Change central station reporting settings * Diagnose diagnose /di·ag·nose/ (di´ag-nos) to identify or recognize a disease. di·ag·nose v. 1. To distinguish or identify a disease by diagnosis. 2. and remotely troubleshoot other customer-reported problems "With high gas prices, now more than ever, dealers incur a significant cost whenever they have to dispatch a technician to the customer premises," said Charles Kelly, president and CEO of Digital Security Integrators, Inc, an Alarm.com dealer. "Since we started using Alarm.com's AirFX, the volume of customer service issues requiring a truck roll has significantly fallen, enabling us to improve response time and enhance customer satisfaction." AirFX Remote Toolkit is immediately available to all authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: Alarm.com dealers. About Alarm.com[TM] Alarm.com Incorporated provides wireless and web-enabled security and activity monitoring technology to residential and commercial customers throughout the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and Canada. Alarm.com-enabled security systems are offered through a network of over 600 licensed Security Dealers. Alarm.com systems are used to remotely monitor and protect houses, offices, stores, retail chains, model homes, vacation properties Vacation property is a niche in the real estate market dealing with residences used for holiday vacations (eg. beach house). The rapid development of the Internet and technologies such as telephony and personal digital assistants that allow people to work from home since circa 1995 , data centers, and more. Alarm.com technology is compatible with GE Security equipment and has been tested by ETL (Extract, Transform, Load) The functions performed when pulling data out of one database and placing it into another of a different type. ETL is used to migrate data, often from relational databases into decision support systems. to comply with UL 985, UL 1023, and UL 1635 (ULC ULC Up (Stage) Left Center ULC Universal Life Church ULC Underwriters' Laboratories of Canada ULC Ultra Light Client ULC Ultra Low Cost (cellular phone) ULC Urban Libraries Council S545 and ULC 1023 in Canada) for residential security installations. The company is headquartered in McLean, VA, a suburb of Washington, DC. Alarm.com and AirFX are trademarks of Alarm.com Incorporated. Other product and company names mentioned herein may be the trademarks of their respective owners. |
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