Akins Collision Center Chooses EnterpriseDNA to Increase Its Productivity; Innovative Approach Enables ``Pull System'' Instead of ``Push System'' to Get More Cars Through with Existing Resources.

Business Editors & Automotive Writers

SANTA ANA, Calif.--(BUSINESS WIRE)--July 30, 2002

EnterpriseDNA, provider of a breakthrough in collision repair productivity, and Akins Collision Center, today announced that Akins has chosen EnterpriseDNA to help improve the company's productivity and profits.

From 1996 to 2002 the number of cars going through the Akins factory has doubled. In 2000 Akins' co-owner, Ann Saari, realized the company needed help in order to maintain its excellent customer service and continue to grow the business. Saari began looking at new products and technologies and investigated several before being introduced to EnterpriseDNA earlier this year.

"EnterpriseDNA is enabling us to create a `pull system' instead of a `push system,'" said Saari. "It's the only product out there that takes every aspect of repairing a car and considers it at the same time to determine which step to take next. The product is way beyond a management system and we expect it to save us a tremendous amount of time and resources."

EnterpriseDNA uses an Enterprise Blueprint(TM) in order to map out the process used by the business. Building the Enterprise Blueprint is the first step in implementing the company's methodology.

"EnterpriseDNA is the most innovative and effective tool we've found," said co-owner Bill Rupp. "We were very impressed at how much time the company took to understand our business and the amount of detail they built into our Enterprise Blueprint. It made transitioning to the new system easy because it was still our style and way of doing business. In addition, the EnterpriseDNA staff are great to work with and have made the transition painless."

About Akins Collision Center

Since its founding by Rupp in 1971, Akins Collision Center has combined solid craftsmanship and state-of-the-art technology to restore cars to their pre-collision condition. The Akins facility is staffed with A.S.E.-certified and I-CAR-trained technicians to ensure all cars are repaired in accordance with cutting-edge advances in engineering and factory specifications.

Based in Santa Clara, Calif., Akins' dedication to providing quality collision repair has established its reputation throughout 30 years in the industry and is why Akins is a preferred repair center by many insurance companies. To learn more about Akins Collision Center visit www.callakins.com.

About EnterpriseDNA

EnterpriseDNA enables collision repair facilities to get more cars through their shops using existing resources. The company's software-supported methodology represents a true breakthrough in the industry and empowers EnterpriseDNA's customers to quickly increase their productivity, revenue and profit by up to 40%.

Unlike other approaches, EnterpriseDNA's approach provides a rapid and measurable return on investment so customers can understand exactly how much they are benefiting. The company stands by its work with a win-win pricing model that guarantees it doesn't make money unless you do.

Based in Orange County, California, EnterpriseDNA works with leading collision repair facilities looking for a breakthrough in productivity. To learn more about EnterpriseDNA visit the company's Web site: www.EnterpriseDNA.com.

Note to Editors: EnterpriseDNA and Enterprise Blueprint are trademarks of EnterpriseDNA. All other trademarks are the property of their respective owners.