Akibia Consulting Shares CRM Best Practices at Leading Industry Conference.Business/Technology Editors eCRM 2002 Internet World Spring 2002 WESTBOROUGH, Mass.--(BUSINESS WIRE)--March 25, 2002 Adam Honig, president of Akibia Consulting, a proven leader in ensuring customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) value will lead a keynote session on how to plan and implement successful CRM at the CRM Spring Conference & Expo, held in conjunction with Internet World. The exposition, the premier event for CRM, showcases best practices and the latest customer relationship management trends and technology. Honig's session will help attendees create a CRM Roadmap, outlining the critical steps in designing a CRM solution to maximize return on investment (ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). ) and avoid costly mistakes. He will discuss how to create a comprehensive CRM strategy, build a business case to justify the investment, and plan for program deployment and future scalability. Honig's selection as a speaker is based on his leadership in the CRM market, and for the independently acknowledged strength of Akibia Consulting as a CRM market leader. Akibia, with a 100% focus on customer relationship management, has completed over 275 projects and has achieved 100% customer referenceability. Where: Los Angeles Convention Center The Los Angeles Convention Center (abbreviated LACC) is a convention center in downtown Los Angeles. The LACC hosts annual events such as the Greater Los Angeles Auto Show, and was best known to video games fans as host to E3 until its cessation in 2006. , Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. When: Thursday, April 25, 2002 2:45 PM For interviews with Honig please contact: Jennifer Yanoff, Akibia Consulting, 508-621-5128 About Akibia Consulting Akibia Consulting, a proven leader in ensuring customer relationship management (CRM) value, offers planning, integration, and management services designed to ensure successful CRM outcomes and achieve immediate business value. With a 100% focus on CRM and over 250 completed CRM projects, Akibia Consulting provides solutions tailored to each company's business, technology and organizational needs. Akibia is a Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. Premier Consulting Partner (Nasdaq: SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) and has consistently received Siebel Systems' Gold Star Distinction for superior customer satisfaction. Headquartered in Westborough, Massachusetts For other uses of "Westborough", see Westborough (disambiguation).
New York City City (pop., 2000: 8,008,278), southeastern New York, at the mouth of the Hudson River. The largest city in the U.S. , San Francisco, Chicago, London and Amsterdam, its clients represent the financial services, manufacturing, healthcare, and technology industries and include Bose Corporation, Monster.com, Group Health Incorporated and Scudder Threadneedle Investment Services, Ltd. For more information, call (508) 621-5100 or visit the Akibia Consulting website at www.akibiaconsulting.com. |
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